Front Desk Receptionist-Eyeglass World

Job Description

Job Title: Front Desk Receptionist

Company: Eyeglass World

Location: Ann Arbor, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a Front Desk Receptionist in Ann Arbor, MI, it’s essential to consider both the local job market and industry standards. As of my last update, the average hourly wage for a Front Desk Receptionist in Michigan typically ranges from $13 to $20, largely depending on factors such as experience, specific industry (healthcare, hospitality, corporate, etc.), and the exact location within the state. Ann Arbor, being a college town with a higher cost of living and a vibrant job market, may push rates toward the upper end of this spectrum. If the offered rate is within or above this range, it can be deemed competitive relative to the industry standards and local economy. However, if the rate significantly undercuts this average, it may be less attractive to potential candidates.

Job description:
As a key representative of our stores, the Receptionist plays a vital role in delivering exceptional customer service while ensuring a welcoming environment for all visitors. Responsibilities include:

– Providing high-quality customer service in adherence to all safety protocols.
– Facilitating a seamless flow of customers throughout the store.
– Answering, screening, and forwarding incoming phone calls according to National Vision standards.
– Processing and interpreting managed care plans, obtaining necessary documentation from insurance companies as required.
– Offering customers accurate and essential information.
– Scheduling and confirming appointments, follow-up visits, and classes.
– Organizing patient records daily and preparing files for upcoming appointments.
– Checking the status of orders and informing customers about order arrivals or delays.
– Maintaining a tidy and presentable reception area, ensuring all necessary materials are readily available.
– Receiving, sorting, and distributing daily mail and deliveries, while managing the inventory of office supplies.
– Participating in regularly scheduled mandatory communication meetings.

We seek a candidate who embodies the following qualifications:

– Previous experience as a Receptionist, Front Office Representative, or in a similar role is preferred but not mandatory.
– 0-2 years of relevant experience or training is favored.
– Comfort in handling multiple phone lines is advantageous.
– Strong customer service skills are essential.
– Excellent organizational skills are required.

A High School Diploma or equivalent is required.

At National Vision, we prioritize the well-being of our employees and offer competitive compensation for all Associates, including bonus potential across all positions in the store. Our comprehensive benefits package includes health and dental insurance, a 401k retirement savings plan with company match, flexible spending accounts, paid personal time off, paid holidays, parental leave, and employee discounts on eyewear, among many other offerings. We are committed to fostering professional growth and long-term career satisfaction through robust training programs and educational resources, ensuring numerous opportunities for advancement within our organization.

We invite you to visit our website for further details. As an equal opportunity employer, we assess qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristics.

Job Posting Date: Sun, 03 Nov 2024 03:38:33 GMT

Apply now!