Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Grosse Pointe, MI

Pay:

AI Pay Analysis: To provide a thorough analysis of the hourly rate for a “Part Time Retail Shift Lead” in Grosse Pointe, MI, it’s essential to consider local market conditions and industry standards. As of late 2023, such positions typically attract hourly wages ranging from $15 to $20, depending on the company, responsibilities, and experience required. Grosse Pointe, being a suburban area with a relatively higher cost of living, may see rates slightly above this range, potentially reaching $22 or more for competitive employers. To determine if the rate is competitive, it would be necessary to compare the specific hourly rate offered against this range, looking also at any additional benefits or opportunities for advancement that could enhance overall compensation. In summary, if the offered rate aligns with or exceeds the local industry standard and accounts for the cost of living, it can be considered competitive.

Job description:

We are trailblazers in the creation of specialized technical apparel, footwear, and equipment designed for life’s most arduous challenges. 5.11 Tactical has distinguished itself as the fastest-growing and most recognizable brand of tactical apparel, gear, and functional products globally. Through our unwavering dedication to operator-driven product innovation, exceptional quality, and compelling value, 5.11 has garnered a steadfast following among some of the most exacting users of apparel and gear.

At our Operations Center in Manteca, CA, and our Global Innovation Center in Costa Mesa, CA, we capitalize on our robust relationships with law enforcement, special forces operators, and first responders to derive unique insights. This collaboration results in pioneering products that seamlessly blend ruggedness, agility, range of motion, and unparalleled comfort across various domains including professional duty, tactical training, adventure, women’s tactical apparel, fitness, and industrial fields.

Position Summary:
To further this mission, we are thrilled to present an opportunity for a Shift Lead at our retail store located at 45153 Market St, Shelby Township, MI 48315. The individual in this role will be responsible for providing an exceptional 5.11 brand experience, cultivating and sustaining customer relationships, and achieving store sales objectives.

Responsibilities:

Deliver Overall Brand Experience

• Champion and exemplify 5.11’s values, mission, and service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to implement merchandising updates, identify enhancement opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and sales floor recovery to meet brand standards.
• Ensure that all alterations and embellishments are executed in accordance with departmental specifications.
• Model an efficient and satisfying cash-wrap experience.
• Oversee housekeeping duties to maintain a neat, clean, and professional store environment.
• In collaboration with the Store Manager, monitor and follow up on sales goals, plans, and budgets to optimize profitability.
• Assist with merchandise reductions, price changes, and transfers.
• Unload delivery trucks, receive, unpack, and label merchandise with security tags.
• Adhere to safety and security protocols to prevent loss and ensure employee and customer safety.
• Possess a working knowledge of, and oversee the use of, all company systems in-store.

Build Customer Relationships

• Foster an environment that maintains a 100% customer-centric focus.
• Demonstrate selling behaviors that cultivate customer relationships and brand loyalty.
• Promote and support the use of store tools and systems to enhance customer relationship management.

Achieve Results

• Take accountability for both store-level and individual sales goals.
• Assist in attracting, recruiting, hiring, and training high-caliber leadership service specialists.
• Evaluate team performance and provide constructive feedback through both informal and formal methods, ensuring collaborative teamwork and resolution of issues.
• Create and adjust the store labor schedule as needed.
• Manage store controllable expenses effectively.
• Protect store assets by implementing loss prevention best practices.

Qualifications:
To be successful in this position, the ideal candidate should possess the following credentials:

• A Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience—preferably in apparel.
• Prior retail management or supervisory experience is essential.
• Proven track record of delivering superior customer experiences and driving customer loyalty.
• Demonstrated ability to assess talent and manage performance effectively.
• Strong business acumen complemented by strategic and analytical skills.
• Exceptional communication skills across all organizational levels.
• Flexible availability, including evenings and weekends.
• Proficiency in Microsoft Office Suite (Excel, Word, and Outlook).
• Physical ability to stand, lift, walk, and reach overhead regularly.
• Capability to lift and/or move up to 15 pounds occasionally.
• Experience using a POS system.

Our Values:
At 5.11, we uphold a dynamic culture grounded in our values of Service, Unity, Impact, and Tenacity.

• Service: We proudly wear our commitment to service, honoring those who serve and supporting individuals from all walks of life. We take pride in our brand and engage with our communities while championing consumer needs.

• Unity: We build together as a cohesive global 5.11 family, leveraging our diverse talents and perspectives to achieve collective success.

• Impact: Our ambitions are rooted in innovation that serves our consumers; we think creatively, challenge the status quo, and persistently pursue impactful solutions.

• Tenacity: We are resolute in our endeavors and accountable to one another, fostering trust and courage in facing challenges.

5.11 is committed to hiring individuals who are 18 years of age and older.

California Privacy Note: As of January 1, 2023, California residents have rights regarding their personal information. You may view our policy and request actions concerning your personal data using the provided links.

Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Job Posting Date: Sun, 03 Nov 2024 05:07:53 GMT

Apply now!