Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Bloomfield Hills, MI

Pay:

AI Pay Analysis: To assess the competitiveness of the hourly rate for a “Part Time Retail Shift Lead” in Bloomfield Hills, MI, it’s important to compare it with industry standards and regional pay scales. Typically, hourly wages for such positions in retail can range from approximately $15 to $22 per hour, depending on factors such as the employer, the candidate’s experience, and responsibilities. As of late 2023, if the offered rate falls within or above this range, it would be considered competitive. However, analyzing local market conditions, demand for retail positions, and shifts in minimum wage laws can provide a more nuanced view. If the hourly rate is significantly lower than the local average or other similar roles, it may not attract the best talent.

Job description:

We are pioneers in creating purpose-built technical apparel, footwear, and equipment designed for life’s most demanding missions. 5.11 Tactical has secured its position as the fastest-growing and most recognizable brand of tactical apparel, gear, and functional products globally. Our unwavering commitment to operator-led product innovation, quality, and exceptional value has fostered a dedicated following among the most discerning users of apparel and gear, including law enforcement, special forces operators, and first responders.

Positioned at our Operations Center in Manteca, CA, and our Global Innovation Center in Costa Mesa, CA, we harness our strong relationships with these professionals to gain unparalleled insights. This collaboration allows us to deliver groundbreaking products that expertly combine ruggedness, agility, range of motion, and ultimate comfort across various sectors, including professional duty, tactical training, adventure, women’s tactical, fitness, and industrial professionals.

POSITION SUMMARY:
We are excited to offer an opportunity for a Shift Lead at our retail location in Shelby Township, MI, who will play a crucial role in delivering an exceptional 5.11 brand experience. This position involves building and maintaining customer relationships while effectively achieving store sales goals.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Direct and exemplify 5.11’s values, mission, and service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate tasks associated with merchandise processing, replenishment, and sales floor recovery to align with brand standards.
• Ensure that all alterations and embellishments are executed in accordance with departmental specifications.
• Model an efficient and gratifying cash-wrap experience.
• Maintain a neat, clean, and professional store by completing housekeeping duties.
• In coordination with the Store Manager, monitor and follow up on sales goals, plans, and budgets to optimize profitability.
• Assist with markdowns, price changes, and merchandise transfers.
• Unload delivery trucks, receive, open, unpack, and label merchandise with security tags.
• Adhere to and implement safety and security protocols to prevent loss and ensure the safety of employees and customers.
• Maintain a working knowledge of and oversee the use of all company systems within the store.

Build Customer Relationships

• Foster an environment with a 100% focus on customer engagement.
• Model effective selling behaviors to establish customer relationships and strengthen brand loyalty.
• Support the use of store tools and systems designed to nurture customer relationships.

Achieve Results

• Take accountability for both store and individual sales goals.
• Assist in attracting, recruiting, hiring, and training high-caliber leadership service specialists.
• Evaluate team performance and provide feedback through both informal and formal methods, ensuring a collaborative and positive working environment while resolving any issues.
• Develop and adjust store labor schedules as necessary.
• Help manage controllable store expenses.
• Safeguard store assets by implementing comprehensive loss prevention practices.

QUALIFICATIONS:
To excel in this role, candidates should possess the following credentials:

• A Bachelor’s or Associate’s Degree, along with 2-4 years of retail experience, preferably in apparel.
• Previous experience in retail management or a supervisory role.
• Demonstrated ability to provide an outstanding customer experience and foster customer loyalty.
• Proven capacity to assess talent and manage team performance.
• Strong business acumen coupled with analytical and strategic thinking skills.
• Effective communication abilities across all organizational levels.
• Flexibility in scheduling to include evenings and weekends.
• Proficiency in Microsoft Office Suite, specifically Excel, Word, and Outlook.
• Physical capability to stand, lift, walk, and reach overhead as part of job duties.
• Ability to occasionally lift and/or move up to 15 pounds.
• Familiarity with operating a POS system.

Our Values:
At 5.11, we cultivate a high-energy culture rooted in our values of Service, Unity, Impact, and Tenacity.

• Service: We wear our passion for service on our sleeves, honoring those who serve and engaging respectfully with our communities.
• Unity: We work together as a cohesive 5.11 family, leveraging our diverse perspectives and strengths.
• Impact: Our ambitions are centered on our consumers; we innovate with them in mind and challenge norms to drive meaningful solutions.
• Tenacity: Our tenacious pursuits build trust and accountability, empowering us to take risks and adapt while always supporting one another.

5.11 is committed to hiring individuals who are 18 years of age or older.

California Privacy Note: As of January 1, 2023, California residents have rights regarding their personal information that 5.11 collects. For details, please refer to our policy here, and if you would like to make a request regarding your personal data, please click here.

Equal Opportunity Employer: We are an equal opportunity employer and do not discriminate against applicants based on their inquiry about, discussion of, or disclosure of compensation information.

Job Posting Date: Sun, 03 Nov 2024 05:38:52 GMT

Apply now!