Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part Time Retail Shift Lead” in Detroit, MI, it’s essential to consider the typical compensation range for similar roles within the retail sector in that area. As of my last data update, the hourly wage for retail shift leads in Detroit generally falls between $12 to $18, depending on factors such as experience, store type, and company policies. If the offered rate is within or above this range, it can be deemed competitive and aligned with industry standards. On the other hand, if it is significantly lower, it may not attract the quality candidates needed for the role. Therefore, assessing the specific hourly rate against these benchmarks will help determine its competitiveness in the market.

Job description:

We are pioneers in creating specialized technical apparel, footwear, and gear designed for life’s most demanding missions. 5.11 Tactical has distinguished itself as the world’s fastest-growing and most recognized brand in tactical apparel, gear, and functional products. Our unwavering commitment to operator-led product innovation, superior quality, and exceptional value has cultivated a dedicated following among the most discerning end-users of apparel and gear.

At our Operations Center in Manteca, CA, and our Global Innovation Center in Costa Mesa, CA, we leverage strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gain unique insights. This collaboration drives our product development, resulting in groundbreaking offerings that combine ruggedness, agility, range of motion, and unparalleled comfort for professional duty, tactical training, adventure, women’s tactical, fitness, and industrial professionals.

POSITION SUMMARY:
To advance this mission, we are seeking a Shift Lead for our retail store located at 45153 Market St, Shelby Township, MI 48315. The ideal candidate will be responsible for delivering an exceptional 5.11 brand experience, fostering strong customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

DELIVER OVERALL BRAND EXPERIENCE

• Exemplify and promote 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and sales floor maintenance to meet brand standards.
• Ensure alterations and embellishments are executed in accordance with department specifications.
• Facilitate an efficient and satisfying cash-wrap experience for customers.
• Complete housekeeping duties to maintain a neat, clean, and professional store environment.
• Alongside the Store Manager, monitor and review sales goals, plans, and budgets to optimize profitability.
• Assist with markdowns, price changes, and merchandise transfers.
• Unload delivery trucks, receive and unpack merchandise, and label products with security tags.
• Execute safety and security protocols to prevent loss and ensure the safety of employees and customers.
• Possess a working knowledge of all company systems utilized in the store.

BUILD CUSTOMER RELATIONSHIPS

• Create an environment with a strong focus on customer engagement.
• Demonstrate selling behaviors that cultivate customer relationships and brand loyalty.
• Support the use of store tools and systems to nurture customer connections.

ACHIEVE RESULTS

• Take responsibility for meeting both store and personal sales targets.
• Assist in attracting, recruiting, hiring, and training high-caliber sales specialists.
• Evaluate team performance and provide constructive feedback through both informal and formal methods, ensuring collaboration to resolve any issues.
• Write and adjust the store’s labor schedule as needed.
• Help manage controllable expenses within the store.
• Safeguard store assets by implementing effective loss prevention practices.

QUALIFICATIONS:
To excel in this role, candidates should possess the following credentials:

• A Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Previous management or supervisory experience in a retail setting.
• Demonstrated ability to deliver a superior customer experience and foster customer loyalty.
• Proven skills in talent assessment and performance management.
• Strong business acumen with both strategic and analytical capabilities.
• Excellent communication skills, enabling interaction with all organizational levels.
• Flexible scheduling availability, including evenings and weekends.
• Proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• The physical ability to stand, lift, walk, and reach overhead, with occasional lifting or movement of up to 15 pounds.
• Competency in using a Point of Sale (POS) system.

Our Values:
At 5.11, we uphold a high-energy culture founded on the principles of Service, Unity, Impact, and Tenacity. We are dedicated to serving those who serve and engage with communities worldwide. By valuing collaboration and individual strengths, we empower one another to achieve remarkable results. We think creatively and embrace innovation while remaining accountable to each other, demonstrating perseverance and commitment in every pursuit.

5.11’s policy is to hire individuals who are 18 years of age or older.

California Privacy Note: As of January 1, 2023, California residents are entitled to know what personal information 5.11 has collected about them and may request corrections or deletion of their personal data under certain conditions. For more information regarding our privacy policy and data requests, please visit our privacy policy and data request page.

Equal Opportunity Employer: We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or veteran status. The contractor will not discriminate against employees or applicants regarding inquiries about compensation or the disclosure of pay information unless permitted by law.

Job Posting Date: Sun, 03 Nov 2024 05:53:17 GMT

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