Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Warren, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part Time Retail Shift Lead” in Warren, MI, it is essential to consider both local market conditions and industry standards. Typically, retail shift leads in the U.S. earn between $15 to $20 per hour, depending on factors such as employer size, sector, and individual experience. In the Michigan area, specifically Warren, an hourly wage towards the lower or median end of this range can be considered competitive, particularly if it includes benefits like flexible scheduling or employee discounts. However, if the offered rate is significantly lower than $15 or lacks additional incentives, it may not be competitive compared to both nearby roles and larger metro areas where retail positions may pay more. Overall, the competitiveness of the rate would depend on the specific figures offered and the associated benefits.

Job description:

We are pioneers in creating purpose-driven technical apparel, footwear, and gear designed for life’s most demanding missions. 5.11 Tactical has distinguished itself as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products globally. Our unwavering commitment to operator-led product innovation, quality, and compelling value has cultivated a loyal customer base among the most discerning end-users in the field.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we capitalize on our strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gather unique insights. This collaboration enables us to develop groundbreaking products that blend ruggedness, agility, range of motion, and ultimate comfort, catering to professional duty, tactical training, outdoor adventures, women’s tactical needs, fitness, and industrial applications.

POSITION SUMMARY:
We are excited to offer a pivotal opportunity for a Shift Lead at our retail location at 45153 Market St, Shelby Township, MI 48315. The successful candidate will be responsible for delivering an outstanding 5.11 brand experience, fostering and maintaining customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

DELIVER OVERALL BRAND EXPERIENCE

• Direct and exemplify 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate with the 5.11 Tactical Merchandising team to facilitate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate the process of merchandise handling, replenishment, and sales floor recovery to meet brand standards.
• Ensure all alterations and embellishments are executed according to departmental specifications.
• Model an efficient and satisfying cash wrap experience.
• Oversee housekeeping duties to maintain a tidy, clean, and professional store environment.
• In conjunction with the Store Manager, monitor and follow up on sales goals and budgets to optimize profitability.
• Assist with reductions, price alterations, and merchandise transfers.
• Unload deliveries, receive, open, unpack merchandise, and label items with security tags.
• Adhere to and implement safety and security routines to prevent loss while ensuring the safety of employees and customers.
• Maintain a working knowledge of all Company systems utilized in-store.

BUILD CUSTOMER RELATIONSHIPS

• Cultivate an environment focused entirely on the customer.
• Demonstrate selling behaviors that foster customer relationships and enhance brand loyalty.
• Promote and support the use of in-store tools and systems to nurture customer relationships.

ACHIEVE RESULTS

• Assume accountability for store and individual sales objectives.
• Contribute to attracting, recruiting, hiring, and training high-caliber customer service specialists.
• Assess team performance and provide feedback through both informal and formal channels, ensuring positive collaboration among team members and resolving issues proactively.
• Draft and adjust the store’s labor schedule as needed.
• Assist in managing controllable expenses within the store.
• Safeguard store assets by enforcing loss prevention practices.

QUALIFICATIONS:
To thrive in this role, candidates should possess the following qualifications:

• A Bachelor’s or Associate’s Degree, or 2-4 years of retail experience, preferably in apparel.
• Prior retail management or supervisory experience.
• Demonstrated ability to enhance customer experience and foster loyalty.
• Proven capability to assess talent and manage performance effectively.
• Strong business acumen complemented by strategic and analytical skills.
• Excellent communication skills to engage effectively with all organizational levels.
• Flexibility to work evenings and weekends as required.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to stand, lift, walk, and reach overhead regularly; must occasionally lift and/or move items weighing up to 15 pounds.
• Familiarity with using a POS system.

Our Values:
At 5.11, we foster a high-energy culture rooted in our values of Service, Unity, Impact, and Tenacity.

• Service: We are passionate about serving those who serve and the broader community, engaging with humility, pride, and respect.
• Unity: We thrive as a cohesive global family, leveraging diverse perspectives and fostering collaboration.
• Impact: We innovate with our consumers in mind, challenging norms and driving meaningful change.
• Tenacity: We embody determination, holding each other accountable, embracing risk, and persisting in our pursuits.

5.11’s policy is to hire individuals aged 18 and older only.
California Privacy Note: As of January 1, 2023, California residents have specific rights concerning their personal information collected by 5.11. For additional information and to make requests regarding personal data, please refer to our privacy policy.
Equal Opportunity Employer: 5.11 prohibits discrimination and supports a culture of inclusivity for all employees and applicants.

Job Posting Date: Sun, 03 Nov 2024 06:54:14 GMT

Apply now!