Server-Great Wolf Lodge

Traverse City, MI
November 3, 2024
Part Time
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Job Description

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Job Title: Server

Company: Great Wolf Lodge

Location: Traverse City, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Server” in Traverse City, MI, it’s important to compare it with the national and regional averages for this role. As of my last knowledge update, servers in Michigan typically earn between $10 to $15 per hour, excluding tips, which can significantly increase overall earnings depending on the establishment’s type and clientele. Traverse City, being a popular tourist destination, could see rates at the higher end or slightly above this range, particularly in fine dining establishments. Thus, if the hourly rate falls within or above this benchmark, it can be considered competitive and aligned with industry standards; otherwise, it may lag behind regional expectations, especially given the area’s seasonal influx of visitors.

Job description:

Pay: $7 per hour

At Great Wolf, our Servers play a vital role in enhancing the guest experience by taking food and beverage orders, serving items, and processing transactions, all while engaging with guests in a friendly, efficient, and positive manner.

We are currently hiring and offer full-time, part-time, and flexible scheduling options.

Join our Pack:

  • Career Growth: We provide a supportive environment to initiate or elevate your career through cross-training, scholarship opportunities, and talent development programs available at all levels.
  • Exclusive Benefits: Enjoy a range of perks for you, your family, and friends, including discounted vacation options and employee referral incentives.
  • Learn While You Earn: Access Great Wolf University for comprehensive on-the-job training, functional skills development, and leadership training programs.
  • Wellness Focus: We prioritize your well-being through flexible scheduling, holistic wellness programs, advanced technology, and support through our Employee Assistance Program and Employee Relief Fund.
  • Diversity and Inclusion: Be a part of a team that celebrates diversity and fosters an inclusive workplace through programs designed to ensure every individual feels valued.

Benefits:

  • Medical, Dental, and Vision insurance
  • Health Savings Account
  • Telehealth resources
  • Life insurance
  • 401K plan with employer match
  • Paid vacation time off
  • Paid parental leave

Essential Duties & Responsibilities:

  • Assist patrons in selecting food and beverages by presenting the menu, suggesting cocktails and appetizers, explaining chef’s specialties, recommending appropriate wines, and accommodating special dietary needs.
  • Transmit orders to the bar and kitchen by accurately recording patrons’ selections and noting any special requests.
  • Collaborate with kitchen staff by monitoring the timing of meal preparation.
  • Serve ordered items by efficiently delivering selections from the bar and kitchen, including accompaniments and condiments as requested.
  • Respond proactively to guest needs by observing the dining experience and inquiring about additional requirements.
  • Maintain an organized table setting by removing completed courses, replenishing utensils, and refilling water glasses while being attentive to spills and additional patron needs.
  • Collect payments by totaling charges, issuing bills, accepting payments, and providing change or credit card slips as applicable.
  • Ensure compliance with sanitation, safety, and alcoholic beverage control policies to protect both the establishment and patrons.

Basic Qualifications & Skills:

  • Completion of some high school education or equivalent.
  • Basic mathematical skills for cash handling, including addition, subtraction, multiplication, and division.
  • Flexibility in scheduling, including availability for nights, weekends, and holidays as required by business demands.
  • Successful completion of background checks and drug screening.

Desired Qualifications & Traits:

  • Prior server experience is preferred.
  • Familiarity with Point-of-Sale (POS) technology.
  • Demonstrated ability to work as part of a team.
  • Possesses a professional demeanor that inspires trust and confidence.
  • Exhibits enthusiasm and a positive attitude.

Physical Requirements:

  • Ability to lift items weighing up to 15 lbs.
  • Capability to bend, stretch, and twist as needed.
  • Capacity to stand for prolonged periods.

Application Instructions:
To apply, please click on “Apply Now” or engage with a recruiter via the chat feature on the Great Wolf website. After a brief application process, qualified candidates will be promptly invited to schedule an interview or attend an upcoming hiring event.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Our contractor prohibits discharge or discrimination against employees or applicants who inquire, discuss, or disclose their own pay or that of others. However, employees whose job functions include access to compensation information are restricted from disclosing other employees’ or applicants’ pay unless as part of a formal complaint investigation, proceeding, or consistent with legal obligations. 41 CFR 60-1.35(c)

Job Posting Date: Sun, 03 Nov 2024 08:02:04 GMT

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