Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Roseville, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part Time Retail Shift Lead” in Roseville, MI, we need to consider local market data and industry standards. As of October 2023, part-time retail shift leads in similar locations typically earn between $15 to $22 per hour, depending on experience, store type, and company policies. Given that Roseville has a diverse retail market, positions at larger retailers may offer higher wages, often supplemented by benefits such as employee discounts or flexible scheduling. If the hourly rate falls within or above this range, it can be considered competitive; otherwise, it may not align with what is standard for this role in the region.

Job description:

We are innovators dedicated to crafting purpose-built technical apparel, footwear, and gear designed for life’s most rigorous demands. 5.11 Tactical has positioned itself as the fastest-growing and most recognized brand of tactical apparel, gear, and functional products globally. Our commitment to operator-led product innovation, quality, and unparalleled value has fostered a loyal clientele among some of the most discerning users of apparel and gear.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we cultivate strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gain valuable insights. This collaboration yields products that redefine standards in ruggedness, agility, range of motion, and comfort across various fields, including professional duty, tactical training, adventure, women’s tactical gear, fitness, and industrial professions.

POSITION SUMMARY:
To advance our mission, we are seeking a Shift Lead for our retail store located at 45153 Market St, Shelby Township, MI 48315. The successful candidate will be responsible for delivering an exceptional 5.11 brand experience, fostering customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

DELIVERING OVERALL BRAND EXPERIENCE

• Direct and exemplify 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and sales floor recovery according to brand standards.
• Ensure alterations and embellishments are executed per departmental specifications.
• Demonstrate an efficient and satisfying cash-wrap experience.
• Maintain a neat, clean, and professional store environment through diligent housekeeping.
• Collaborate with the Store Manager to monitor and follow up on sales goals, plans, and budgets to optimize profitability.
• Assist with markdowns, price changes, and transfers.
• Unload delivery trucks, receive, unpack merchandise, and affix security tags.
• Adhere to and execute safety and security protocols to prevent loss and ensure safety for both employees and customers.
• Possess a working knowledge of and oversee the use of all company systems in the store.

BUILD CUSTOMER RELATIONSHIPS

• Create an environment with a 100% focus on the customer.
• Model and promote selling behaviors that enhance customer relationships and brand loyalty.
• Support the use of store tools and systems to nurture customer relationships.

ACHIEVE RESULTS

• Be accountable for store and individual sales goals.
• Assist in attracting, recruiting, hiring, and training high-caliber service specialists.
• Evaluate team performance and provide feedback through both informal and formal methods, ensuring a positive team environment and resolving any issues.
• Develop and adjust the store labor schedule as needed.
• Assist in managing store controllable expenses.
• Safeguard store assets through the implementation of loss prevention practices.

QUALIFICATIONS:
To be successful in this role, candidates should possess the following credentials:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, ideally in apparel.
• Previous retail management or supervisory experience.
• Demonstrated ability to provide an exceptional customer experience and foster customer loyalty.
• Proven skills in talent assessment and performance management.
• Strong business acumen with strategic and analytical capabilities.
• Effective communication skills across all levels of the organization.
• Flexible schedule, including availability for evenings and weekends.
• Proficiency in Microsoft Office programs (Excel, Word, and Outlook).
• Physical requirements include standing, lifting, walking, and reaching overhead regularly, with the ability to occasionally lift and/or move up to 15 pounds.
• Capability to operate a POS system.

OUR VALUES:
At 5.11, we embrace a high-energy culture founded on our core values of Service, Unity, Impact, and Tenacity.

• Service: We proudly serve those who serve, engaging with our communities and championing the needs of our consumers.
• Unity: We collaborate as a global family, combining our diverse abilities and perspectives to achieve greater outcomes.
• Impact: We innovate with our consumers in mind, pursuing bold ideas and creative solutions that drive disruption for good.
• Tenacity: Our determination and accountability empower us to rise to challenges, take risks, and persist in our pursuits.

5.11’s policy is to hire individuals aged 18 years and older.

California Privacy Note: As of January 1, 2023, California residents have the right to know what personal information 5.11 has collected about them, as well as the right to correct inaccurate information or request deletion of their personal data, subject to certain limitations. For details, please view our policy and make requests regarding your personal data.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions may not disclose this information to individuals without access to such compensation information unless the disclosure meets certain conditions as outlined by legal requirements.

Job Posting Date: Sun, 03 Nov 2024 08:52:31 GMT

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