Banquet Manager-Great Wolf Lodge

Grawn, MI
November 3, 2024
Full Time
Apply Now
Average Pay*:
*average hourly rate for this position in your area
Deadline date:

Job Description

Rate this Job

Job Title: Banquet Manager

Company: Great Wolf Lodge

Location: Grawn, MI

Pay:

AI Pay Analysis: To assess the competitiveness of the hourly rate for a Banquet Manager in Grawn, MI, it’s essential to consider the local wage trends and industry standards. Typically, Banquet Managers in Michigan earn between $18 to $28 per hour, depending on experience and the establishment’s size. Rates can vary based on additional factors such as the complexity of events managed and the overall demand in the hospitality industry. If the given hourly rate falls within this range, it can be deemed competitive; however, if it’s significantly lower, it may not attract qualified candidates. Additionally, examining local cost of living and average wages for similar roles in the area would provide a clearer picture of its competitiveness in the market.

Job description:

At Great Wolf, the Banquet Manager is responsible for overseeing all components of banquet events, including setup, food presentation, service, and cleanup, with a strong emphasis on quality presentation and exceptional customer service. This role includes full supervision of banquet staff, encompassing hiring, training, coaching, disciplining, and performance reviews.

Join our Pack:

  • Career Growth: This is an excellent opportunity to commence or advance your career, offering cross-training, a scholarship fund, and talent development programs at all levels.
  • Exclusive Perks: Enjoy unique benefits for you, your family, and friends, including discounted vacations and employee referral incentives.
  • Learn While You Earn: Access Great Wolf University for on-the-job training in functional and leadership skills.
  • Well-Being Focus: We offer flexible scheduling, a comprehensive wellness program, and support through our Employee Assistance Program and Employee Relief Fund.
  • Diversity and Inclusion: Be part of a team that celebrates diversity and inclusion through initiatives that recognize and welcome everyone.

Benefits:

  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave

Essential Duties & Responsibilities:

  • Oversee personnel functions such as hiring, scheduling, and training banquet staff in American, French, buffet, and parade service techniques.
  • Establish performance requirements for banquet staff and implement action plans to achieve goals.
  • Monitor staff attendance in accordance with schedules, making necessary adjustments to enhance service quality during events.
  • Supervise the setup of function rooms, ensuring compliance with client specifications.
  • Manage the cleanup process and the proper breakdown and storage of equipment.
  • Communicate effectively with kitchen, service, beverage, convention services, and engineering teams, as well as guest hosts, to ensure seamless execution of events while adhering to safety, health regulations, and corporate standards.
  • Accurately process billing information using a POS system, with attention to detail.
  • Handle payroll for events, including calculating hours worked and gratuity distribution.
  • Maintain inventory of supplies and linens for functions in collaboration with the Food & Beverage Director.
  • Assist servers and captains with event execution according to the event order and Great Wolf quality standards.
  • Adhere to Great Wolf’s policies for the safe and efficient operation of hotel facilities.

Basic Qualifications & Skills:

  • High School diploma or equivalent experience.
  • Minimum of 2 years of supervisory experience in food and beverage.
  • In-depth knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Experience ensuring a safe work environment in compliance with regulations (e.g., Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans).
  • Flexibility in scheduling based on business demands.
  • Successful completion of a criminal background check and drug screening.

Desired Qualifications & Traits:

  • Prior supervisory experience in a banquet setting.
  • Strong leadership skills and a demonstrated ability to collaborate effectively.
  • Professional demeanor that inspires trust and confidence.
  • Energetic and positive attitude.
  • Proven ability to manage multiple tasks efficiently.

Physical Requirements:

  • Ability to lift up to 30 lbs.
  • Capable of bending, stretching, and twisting.
  • Willingness to stand for extended periods.

Application Instructions:
We are hiring immediately and offer relocation packages. To apply, click on “Apply Now” or engage with a recruiter via the chat option on the bottom of Great Wolf’s website. Complete the application process, and a recruiter will reach out to guide you through the next steps.

Job Posting Date: Sun, 03 Nov 2024 08:36:27 GMT

Apply now!

Related Jobs