Banquet Manager-Great Wolf Lodge

Job Description

Job Title: Banquet Manager

Company: Great Wolf Lodge

Location: Acme, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a Banquet Manager in Acme, MI, I would need the specific rate you’re inquiring about. However, in general, Banquet Managers typically earn between $18 to $30 per hour, depending on factors like experience, the size of the venue, and local demand. If the hourly rate you have falls within or exceeds this range, it can be considered competitive for the region; rates may also vary based on benefits and additional responsibilities. To determine competitiveness accurately, compare the specific rate to local job postings and industry salary reports for comparable roles in Acme, MI.

Job description:
Pay: $0 per year – $0 per year

At Great Wolf, the Banquet Manager is responsible for overseeing all aspects of banquet and event operations, including setup, food presentation, service, and cleanup. This role emphasizes exceptional quality presentation and customer service. The Banquet Manager will also supervise banquet staff, which encompasses hiring, training, coaching, discipline, and performance evaluations.

Join our Pack:
– Grow Your Career: Great Wolf provides an excellent environment for beginning or advancing your career, offering cross-training, scholarships, and talent development programs at all levels.
– Great Perks: Enjoy exclusive benefits for you, your family, and friends, including discounted vacations and employee referral incentives.
– Learn While You Earn: Benefit from Great Wolf University, which provides on-the-job and leadership training.
– Prioritize Your Well-Being: We offer flexible scheduling, a holistic wellness program, and support through our Employee Assistance Program and Employee Relief Fund.
– Celebrate Your Uniqueness: Be part of a team that champions diversity and inclusion through initiatives designed to create a welcoming and supportive environment.

Benefits:
– Medical, Dental, and Vision insurance
– Health savings account
– Telehealth resources
– Life insurance
– 401K with employer match
– Paid vacation time off
– Paid parental leave

Essential Duties & Responsibilities:
– Manage personnel processes, including hiring, scheduling, and training banquet staff in various service techniques including American, French, buffet, and parade styles.
– Define performance requirements for banquet staff and develop actionable plans to achieve goals.
– Monitor staff attendance according to schedules; adjust and reassign server stations as necessary to ensure quality service during events.
– Supervise the setup of function rooms, ensuring that arrangements meet client specifications.
– Oversee the cleanup process of function spaces and the correct breakdown and storage of all equipment.
– Maintain effective communication during functions with kitchen, service, beverage, convention services, engineering staff, and guest hosts to guarantee timely execution, quality service, and compliance with all relevant regulations and corporate standards.
– Accurately process billing information using a POS system, paying keen attention to detail.
– Handle payroll for each event, which includes calculating hours worked and managing gratuity distribution.
– Maintain inventory of supplies and linens for events, with approval from the Food & Beverage Director.
– Assist servers and captains with event execution in accordance with the event order and Great Wolf’s quality standards.
– Adhere to and conformance with internal rules and regulations for the safe and efficient operation of hotel facilities.

Basic Qualifications & Skills:
– High School diploma or equivalent experience.
– Minimum of 2 years of supervisory experience within the food & beverage sector.
– Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
– Prior experience ensuring a safe work environment in compliance with applicable regulations (e.g., Ergonomics, Emergency Response, Injury and Illness Prevention, Hazard Communication Plans).
– Flexibility in scheduling based on business demands.
– Successful completion of a criminal background check and drug screening.

Desired Qualifications & Traits:
– Previous supervisory experience in banquets.
– Strong leadership capabilities and a demonstrated ability to work effectively in a team.
– Professional demeanor that inspires trust and confidence.
– Positive and enthusiastic energy.
– Ability to multi-task effectively.

Physical Requirements:
– Capable of lifting up to 30 lbs.
– Comfortable bending, stretching, and twisting.
– Able to stand for extended periods.

Application Instructions:
We are hiring immediately and offer relocation packages. To apply, click on “Apply Now” or engage with a recruiter through the chat feature on the Great Wolf website. Complete the application process, and a recruiter will contact you regarding the next steps.

Job Posting Date: Sun, 03 Nov 2024 08:32:52 GMT

Apply now!