Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Troy, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part-Time Retail Shift Lead” in Troy, MI, it’s important to consider the typical wage range for similar positions in the area. As of 2023, part-time retail shift leads generally earn between $15 and $20 per hour, depending on experience, company, and specific responsibilities. If the offered rate falls within or above this range, it can be deemed competitive and aligned with industry standards for Troy, MI. Additionally, factors such as local cost of living, company benefits, and career advancement opportunities should also be considered to provide a comprehensive assessment of the role’s competitiveness.

Job description:

We are innovators dedicated to creating purpose-built technical apparel, footwear, and gear for the most demanding missions of life. 5.11 Tactical has established itself as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products globally. Through a steadfast commitment to operator-led product innovation, quality, and exceptional value, 5.11 has cultivated a devoted following among some of the most discerning end-users of apparel and gear.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we leverage our strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gain invaluable insights. The outcome is a range of products that set new standards in ruggedness, speed, range of motion, and ultimate comfort across professional duty, tactical training, adventure, women’s tactical gear, fitness, and industrial professions.

POSITION SUMMARY:
To realize our mission, we are excited to offer an opportunity for a Shift Lead at our retail location in Shelby Township, MI. This role will be pivotal in delivering an exceptional 5.11 brand experience, building and nurturing customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

DELIVER OVERALL BRAND EXPERIENCE

• Drive and exemplify 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and maintenance of sales floor standards.
• Ensure that all alterations and embellishments comply with departmental specifications.
• Model an efficient and satisfying cash-wrap experience.
• Oversee housekeeping duties to maintain a neat and professional store environment.
• Monitor sales goals, sales plans, and budgets with the Store Manager to optimize profitability.
• Assist with reductions, price changes, and merchandise transfers.
• Manage the unloading of delivery trucks, receiving, unpacking merchandise, and labeling with security tags.
• Follow and implement safety and security protocols to mitigate losses and ensure employee and customer safety.
• Maintain a working knowledge of all store systems.

BUILD CUSTOMER RELATIONSHIPS

• Foster an environment with an unwavering focus on customer service.
• Exhibit selling behaviors that cultivate customer relationships and brand loyalty.
• Promote and support the use of store tools and systems to enhance customer engagement.

ACHIEVE RESULTS

• Assume accountability for achieving store and individual sales goals.
• Assist in attracting, recruiting, hiring, and training high-caliber service specialists.
• Evaluate team performance and provide feedback through both informal and formal channels, ensuring teamwork and resolving issues effectively.
• Create and adjust the store labor schedule as needed.
• Manage controllable expenses of the store effectively.
• Safeguard store assets through the execution of loss prevention practices.

QUALIFICATIONS:
To successfully perform this role, an individual should possess the following credentials:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Previous retail management or supervisory experience.
• Demonstrated ability to deliver a superior customer experience and foster customer loyalty.
• Proven capability to assess talent and manage performance effectively.
• Strong business acumen combined with strategic and analytical skills.
• Excellent communication skills across all organizational levels.
• Flexibility in scheduling, including availability for evenings and weekends.
• Proficiency in Microsoft Office programs (Excel, Word, and Outlook).
• Regular requirements to stand, lift, walk, and reach overhead are expected.
• Ability to occasionally lift and/or move up to 15 pounds.
• Competence in utilizing a POS system.

Our Values:
At 5.11, we embrace a vibrant culture rooted in our values of Service, Unity, Impact, and Tenacity.

Service – We are passionate about serving those who serve, taking pride in our community engagement and fulfilling our mission with humility and respect.

Unity – We thrive as a unified global 5.11 family, leveraging our diverse perspectives and individual abilities to enhance outcomes.

Impact – Focusing on our consumers, we aim to innovate boldly and creatively, fostering curiosity and relentlessly pursuing beneficial solutions.

Tenacity – We approach challenges with determination and accountability, fostering trust and flexibility among our team members, ensuring that we are Always Ready.

5.11 practices a policy of hiring individuals who are 18 years of age and older.

California Privacy Note: As of January 1, 2023, California residents can request information regarding the personal data that 5.11 has collected, correct inaccuracies, or request deletion, with certain limitations. For more details, visit our policy here or to make a personal data request, please click here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, with certain exceptions as outlined in 41 CFR 60-1.35(c).

Job Posting Date: Sun, 03 Nov 2024 08:54:27 GMT

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