Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Ferndale, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a “Part Time Retail Shift Lead” in Ferndale, MI, it is important to consider factors such as the average pay for similar roles in the retail sector within the region, as well as general market conditions. As of my last update in October 2023, part-time retail shift leads typically earn between $15 to $20 per hour, depending on experience, specific company policies, and other benefits. If the hourly rate you are referring to falls within or above this range, it can be considered competitive and aligned with industry standards. However, if it is significantly lower, it may be perceived as less attractive, especially given current economic conditions and the ongoing demand for retail workforce flexibility. For the most accurate assessment, compare the specific hourly rate to local job postings and wage data from sources like the Bureau of Labor Statistics or local job boards.

Job description:

We are pioneers in the creation of purpose-driven technical apparel, footwear, and equipment tailored for the most demanding missions. 5.11 Tactical proudly stands as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products worldwide. Our dedication to operator-led innovation, exceptional quality, and outstanding value has fostered a loyal customer base among some of the most discerning users in the field.

At our Operations Center in Manteca, CA, and our Global Innovation Center in Costa Mesa, CA, we cultivate strong relationships with law enforcement, special forces, and first responders to gain invaluable insights. This collaboration results in groundbreaking products that seamlessly blend durability, agility, range of motion, and unparalleled comfort for professionals in duty, tactical training, adventure, women’s tactical, fitness, and industrial sectors.

POSITION SUMMARY:
We are excited to offer a Shift Lead opportunity at our retail location at 45153 Market St, Shelby Township, MI 48315. The Shift Lead will be responsible for providing an exceptional 5.11 brand experience, fostering and maintaining customer relationships, while successfully achieving store sales objectives.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Lead by example in embodying 5.11’s values, mission, and service standards to elevate the customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to oversee merchandising updates, identify opportunities, and support long-term strategies.
• Oversee and execute merchandise processing, replenishment, and sales floor recovery to meet brand standards.
• Ensure all alterations and embellishments are performed according to department specifications.
• Model a streamlined and satisfying cash wrap experience.
• Maintain a neat, clean, and professional store environment through diligent housekeeping duties.
• In collaboration with the Store Manager, monitor and assess sales goals, plans, and budgets to maximize profitability.
• Assist with inventory reductions, pricing changes, and merchandise transfers.
• Unload delivery trucks, receive, unpack, and label merchandise with appropriate security tags.
• Adhere to safety and security protocols to mitigate loss and ensure both employee and customer safety.
• Possess comprehensive knowledge of and oversee the use of company systems within the store.

Build Customer Relationships

• Foster an environment that prioritizes a 100% customer focus.
• Demonstrate effective selling behaviors to nurture customer relationships and build brand loyalty.
• Support the use of store tools and systems to enhance customer relationship management.

Achieve Results

• Take accountability for both store and individual sales targets.
• Assist in attracting, recruiting, hiring, and training high-quality leadership service specialists.
• Regularly evaluate team performance, providing constructive feedback through both informal and formal approaches, ensuring a cohesive and positive work environment while addressing any issues.
• Prepare and adjust store labor schedules as needed.
• Help manage controllable store expenses effectively.
• Safeguard store assets through the implementation of loss prevention best practices.

QUALIFICATIONS:
To be successful in this role, candidates should have the following qualifications:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Prior experience in retail management or supervisory roles.
• Demonstrated ability to deliver a superior customer experience and cultivate customer loyalty.
• Proven track record in talent assessment and performance management.
• Strong business acumen, with strategic and analytical capabilities.
• Effective communication skills across all organizational levels.
• Flexibility to work evenings and weekends as needed.
• Proficiency in Microsoft Office Suite (Excel, Word, and Outlook).
• Capability to stand, lift, walk, and reach overhead frequently, with occasional lifting or moving of up to 15 pounds.
• Familiarity with POS systems.

Our Values:
At 5.11, we cultivate a high-energy culture built upon our core values of Service, Unity, Impact, and Tenacity.

Service: Our passion for serving others is at the heart of our mission; we take pride in engaging with our communities and fulfilling the needs of our consumers.

Unity: We work as a cohesive 5.11 family, leveraging our diverse perspectives to achieve collective success through collaboration and intentional communication.

Impact: Our ambitions are fueled by our commitment to innovation; we approach challenges with creativity and curiosity, continually seeking impactful solutions to disrupt the norm for good.

Tenacity: We approach our challenges with determination and accountability, fostering a supportive environment that encourages risk-taking, flexibility, and resilience.

5.11 is committed to hiring individuals aged 18 and older.

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Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer and encourage applications from protected veterans and individuals with disabilities. We uphold a commitment to fair compensation practices and will not discriminate based on inquiries regarding pay or compensation of employees.

Job Posting Date: Sun, 03 Nov 2024 08:52:56 GMT

Apply now!