Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Royal Oak, MI

Pay:

AI Pay Analysis: To assess the competitiveness of the hourly rate for a “Part Time Retail Shift Lead” in Royal Oak, MI, it’s essential to consider the typical wage range for similar positions in the retail sector within that area. As of my last data in October 2023, part-time retail shift leads generally earn between $14 to $20 per hour, depending on the specific employer, years of experience, and store location. Factors such as benefits, work environment, and growth opportunities also influence competitiveness. If the offered hourly rate falls within or above this range, it can be considered competitive; however, if it’s significantly below, it may be less attractive to potential candidates. Overall, it’s crucial to compare not just the pay, but also the overall compensation package and market demands in the Royal Oak area for a comprehensive evaluation.

Job description:

We are pioneers in crafting purpose-driven technical apparel, footwear, and gear tailored for the most demanding missions in life.

5.11 Tactical has earned recognition as the fastest-growing and most renowned brand of tactical apparel, gear, and functional products globally. Our unwavering dedication to operator-led product innovation, superior quality, and exceptional value has fostered a loyal customer base among the most discerning users of apparel and gear.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we harness our strong relationships with Law Enforcement, Special Forces Operators, and First Responders to gain invaluable insights. This collaboration leads to groundbreaking products that seamlessly integrate ruggedness, agility, mobility, and maximum comfort across various domains, including professional duty, tactical training, adventure, women’s tactical, fitness, and industrial fields.

POSITION SUMMARY:
To support our mission, we are pleased to offer a dynamic opportunity for a Shift Lead at our retail location in Shelby Township, MI. The successful candidate will be instrumental in delivering an exceptional 5.11 brand experience, fostering and maintaining customer relationships, and achieving store sales objectives.

RESPONSIBILITIES:

DELIVER OVERALL BRAND EXPERIENCE

• Direct and exemplify 5.11’s core Values, Mission, and Service standards to elevate the customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and the recovery of the sales floor to meet brand standards.
• Ensure all alterations and embellishments are completed per departmental specifications.
• Facilitate an efficient and satisfactory cash-wrap experience.
• Complete housekeeping duties to maintain a neat, clean, and professional store environment.
• Under the direction of the Store Manager, monitor and follow up on sales goals, plans, and budgets to optimize profitability.
• Assist with inventory reductions, price changes, and transfers.
• Unload delivery trucks, receive, open, unpack merchandise, and apply security tags.
• Adhere to and execute established safety and security protocols to mitigate loss and ensure the safety of employees and customers.
• Possess a working knowledge of and oversee the utilization of all store systems.

BUILD CUSTOMER RELATIONSHIPS

• Foster an environment with an unwavering focus on customer satisfaction.
• Exemplify selling behaviors that cultivate customer relationships and brand loyalty.
• Support the effective use of store tools and systems to nurture customer connections.

ACHIEVE RESULTS

• Assume accountability for store and individual sales goals.
• Assist in attracting, recruiting, hiring, and training high-caliber leadership service specialists.
• Evaluate team performance and provide feedback through both informal and formal methods, ensuring collaborative efforts to create a positive atmosphere while resolving issues.
• Develop and adjust the store labor schedule as needed.
• Assist in managing store controllable expenses.
• Safeguard store assets through diligent loss prevention practices.

QUALIFICATIONS:
To thrive in this role, candidates should possess the following qualifications:

• A Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Previous retail management or supervisory experience.
• Demonstrated ability to deliver an exceptional customer experience and enhance customer loyalty.
• Proven talent assessment and performance management capabilities.
• Strong business acumen complemented by strategic and analytical skills.
• Exceptional communication skills, capable of engaging effectively with all organizational levels.
• Flexibility to work evenings and weekends as required.
• Proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• Physical ability to stand, lift, walk, and reach overhead while performing job duties.
• Capacity to occasionally lift and/or move up to 15 pounds.
• Familiarity with POS systems.

Our Values:
At 5.11, we cultivate a high-energy culture grounded in our values of Service, Unity, Impact, and Tenacity.

• Service: We are passionate about serving those who serve and honor all walks of life. With respect for our consumers, we engage with our communities and champion their needs, fulfilling our mission with pride.
• Unity: We collaborate as a unified global family, leveraging our diverse perspectives to strengthen outcomes. Through intentional communication and active listening, we empower each other to achieve new heights.
• Impact: Our ambitions begin and end with our customers. We innovate with their needs in mind and challenge norms to create meaningful solutions, fostering a culture of curiosity and continuous improvement.
• Tenacity: Our determination and accountability build trust, enabling us to meet challenges head-on. We embrace risks, adapt to outcomes, and support one another, embodying a relentless spirit of readiness.

5.11’s hiring practice requires candidates to be at least 18 years of age.

California Privacy Note: As of January 1, 2023, California residents have the right to know what personal information 5.11 has collected about them, the right to correct inaccurate information, and the right to request deletion of their personal information, subject to certain limitations. For more information, please view our policy here. If you would like to make a request regarding your personal data, please do so here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor prohibits discrimination against employees or applicants for inquiring, discussing, or disclosing their own or another employee’s or applicant’s pay. However, employees who have access to compensation information as part of their essential job functions are restricted from disclosing pay information to those without access, except in specific circumstances outlined by law. 41 CFR 60-1.35(c)

Job Posting Date: Sun, 03 Nov 2024 08:58:40 GMT

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