Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: New Baltimore, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for a “Part Time Retail Shift Lead” in New Baltimore, MI, it’s essential to consider the current market data and local cost of living. Typically, retail shift leads in this region can expect to earn between $14 to $20 per hour, depending on experience and the specific retail sector. If the offered hourly rate falls within this range, it would be considered competitive and aligned with industry standards. However, if it significantly diverges from this, it may either indicate a premium for highly sought-after skills or be viewed as uncompetitive, especially given rising living costs. For a precise evaluation, comparing the specific hourly rate with similar positions in local job listings would provide additional context.

Job description:

We are a forward-thinking company dedicated to creating specialized technical apparel, footwear, and gear tailored for life’s most demanding missions. 5.11 Tactical has established itself as the fastest-growing and most recognized brand in the tactical apparel and gear industry globally. Our unwavering commitment to operator-led product innovation, superior quality, and compelling value has fostered a passionate and loyal customer base among some of the most discerning end-users.

At our Operations Center in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we leverage our robust relationships with Law Enforcement, Special Forces Operators, and First Responders to gain unique insights. The results are pioneering products that seamlessly blend ruggedness, agility, and ultimate comfort for professionals in duty, tactical training, adventure, women’s tactical, fitness, and industrial sectors.

POSITION SUMMARY:
We are excited to offer the opportunity for a Shift Lead at our retail store located at 45153 Market St, Shelby Township, MI 48315. This individual will be instrumental in delivering an exceptional 5.11 brand experience, nurturing and maintaining customer relationships, and driving store sales performance.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Embody and model 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate the processing, replenishment, and organization of merchandise on the sales floor to meet brand standards.
• Ensure all alterations and embellishments are performed according to departmental specifications.
• Create an efficient and satisfying cash-wrap experience.
• Maintain a clean, organized, and professional store environment.
• Under the guidance of the Store Manager, monitor and follow up on sales goals, plans, and budgets to optimize profitability.
• Assist with inventory reductions, price adjustments, and merchandise transfers.
• Unload delivery trucks, process incoming merchandise, and label products with security tags.
• Adhere to safety and security protocols to prevent loss and ensure the safety of employees and customers.
• Possess a working knowledge of and oversee the utilization of all company systems in-store.

Build Customer Relationships

• Foster a customer-centric environment with a 100% focus on customer satisfaction.
• Demonstrate effective selling behaviors to cultivate customer relationships and brand loyalty.
• Support the effective use of store tools and systems to strengthen customer relationships.

Achieve Results

• Take accountability for the store’s and individual sales objectives.
• Assist in attracting, recruiting, hiring, and training high-caliber service specialists.
• Evaluate team performance and provide feedback through both informal and formal methods, ensuring a collaborative and positive work environment while effectively resolving issues.
• Develop and adjust the store labor schedule as needed.
• Manage store controllable expenses strategically.
• Safeguard store assets by implementing loss prevention practices.

QUALIFICATIONS:
To excel in this role, candidates should possess the following credentials:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Previous experience in retail management or supervision.
• Demonstrated ability to deliver superior customer experiences and foster customer loyalty.
• Proven talent for assessing team performance and managing personnel effectively.
• Strong business acumen, with strategic and analytical proficiency.
• Excellent communication skills, with the ability to engage all levels of the organization.
• Flexibility to accommodate varying schedules, including evenings and weekends.
• Proficiency in Microsoft Office applications (Excel, Word, and Outlook).
• Physical ability to stand, lift, walk, and reach overhead regularly, as well as lift and/or move up to 15 pounds occasionally.
• Competence in operating a POS system.

Our Values:
At 5.11, we cultivate a dynamic culture grounded in our core values of Service, Unity, Impact, and Tenacity.

• Service: We proudly serve those who serve and engage meaningfully with our communities, respecting our customers and our heritage.
• Unity: As a global family, we harness our diverse perspectives to work collaboratively and empower one another towards shared goals.
• Impact: Our innovations are driven by the needs of our consumers, fostering creativity and challenging norms to yield meaningful advancements.
• Tenacity: We hold each other accountable and face challenges with courage, adapting and persevering to remain ready for anything.

5.11 adheres to a policy of hiring individuals aged 18 and older only.

California Privacy Note: California residents have the right to know what personal information 5.11 has collected about them, correct inaccuracies, or request deletion of their personal information, subject to certain limitations. Please refer to our policy here for information regarding these rights, and for requests concerning personal data, please click here.

Equal Opportunity Employer: We are dedicated to a policy of non-discrimination in employment practices based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other category protected by law. The contractor will not adversely affect employees or applicants for asking about, discussing, or disclosing their own or others’ pay, consistent with applicable laws. 41 CFR 60-1.35(c).

Job Posting Date: Sun, 03 Nov 2024 08:57:11 GMT

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