Part Time Retail Shift Lead-5.11 Tactical

Job Description

Job Title: Part Time Retail Shift Lead

Company: 5.11 Tactical

Location: Saint Clair Shores, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Part Time Retail Shift Lead” in Saint Clair Shores, MI, we should consider the average pay for similar roles in the retail industry and the regional cost of living. Typically, retail shift leads can earn between $12 to $20 per hour, depending on factors such as experience, the specific retail chain, and responsibilities. In Michigan, particularly in suburban areas like Saint Clair Shores, wages may be on the lower end of that spectrum, often reflecting minimum wage increases and competitive pay in retail. If the offered rate falls within or slightly above this range, it can be deemed competitive; however, a rate significantly below this could suggest a lack of alignment with industry standards. To provide a definitive answer, comparison with local job postings and wage reports is necessary for a precise assessment.

Job description:

We are innovators dedicated to creating purpose-built technical apparel, footwear, and gear for life’s most demanding missions. 5.11 Tactical has positioned itself as the fastest-growing and most recognized brand in tactical apparel, gear, and functional products worldwide. Our commitment to operator-led product innovation, superior quality, and compelling value has cultivated a devoted customer base among some of the most discerning users in the industry.

In our Operations Center located in Manteca, CA, and Global Innovation Center in Costa Mesa, CA, we leverage our extensive relationships with Law Enforcement, Special Forces Operators, and First Responders to gain unique insights. The outcome is a suite of groundbreaking products that seamlessly combine ruggedness, agility, range of motion, and ultimate comfort for professional duty, tactical training, adventure, women’s tactical needs, fitness, and industrial applications.

POSITION SUMMARY:
We are pleased to announce an exciting opportunity for a Shift Lead at our retail store situated at 45153 Market St, Shelby Township, MI 48315. The Shift Lead will be instrumental in delivering an exceptional 5.11 brand experience, fostering and maintaining customer relationships while achieving store sales objectives.

RESPONSIBILITIES:

Deliver Overall Brand Experience

• Champion and model 5.11’s Values, Mission, and Service standards to provide an elevated customer experience.
• Collaborate closely with the 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
• Lead and delegate merchandise processing, replenishment, and sales floor recovery to meet brand standards.
• Ensure all alterations and embellishments are executed per departmental specifications.
• Facilitate an efficient and satisfying cash-wrap experience for customers.
• Maintain a neat, clean, and professional store environment by overseeing housekeeping duties.
• In collaboration with the Store Manager, monitor and follow up on sales goals, plans, and budgets to maximize profitability.
• Assist with markdowns, price adjustments, and inventory transfers.
• Unload delivery trucks, receive, open, and unpack merchandise, marking items with security tags.
• Adhere to safety and security protocols to prevent loss and ensure the safety of employees and customers.
• Possess a working knowledge of and oversee the use of all company systems in the store.

Build Customer Relationships

• Foster a store environment that maintains a 100% focus on customer engagement.
• Model effective selling behaviors to enhance customer relationships and build brand loyalty.
• Support the use of store tools and systems to nurture customer relationships effectively.

Achieve Results

• Hold accountability for store and individual sales goals.
• Assist in attracting, recruiting, hiring, and training high-caliber service specialists.
• Conduct assessments of the team’s performance and provide constructive feedback through both informal and formal methods. Ensure team cohesion in creating a positive working environment and resolve any arising issues.
• Draft and adjust the store labor schedule as necessary.
• Help manage controllable expenses in the store.
• Safeguard the store’s assets by implementing loss prevention strategies.

QUALIFICATIONS:
To be successful in this role, candidates should possess the following credentials:

• Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience, preferably in apparel.
• Previous management or supervisory experience in a retail environment.
• Proven track record of delivering exceptional customer experiences and fostering customer loyalty.
• Strong capability in talent assessment and performance management.
• Demonstrated business acumen with strategic and analytical skills.
• Excellent communication skills, with the ability to engage effectively at all organizational levels.
• Flexible availability, including evenings and weekends.
• Proficient in Microsoft Office programs (Excel, Word, and Outlook).
• The ability to stand, lift, walk, and reach overhead is regularly required for this position.
• Must occasionally lift and/or move up to 15 pounds.
• Experience with POS system usage.

At 5.11, we embrace a high-energy culture grounded in our values of Service, Unity, Impact, and Tenacity. We take pride in serving others, fostering unity within our team, making a meaningful impact through our innovation, and demonstrating tenacity in all that we do. We are committed to hiring individuals aged 18 years and older.

California Privacy Note: As of January 1, 2023, California residents have the right to know what personal information 5.11 has collected about them, as well as the right to correct inaccurate information or request deletion of their personal information, subject to certain limitations. For more details, please refer to our policy here. To make a request regarding your personal data, please follow this link.

Equal Opportunity Employer
5.11 Tactical is an Equal Opportunity Employer committed to ensuring a diverse and inclusive workplace. We do not discriminate against employees or applicants based on inquiring about, discussing, or disclosing their pay or the pay of other employees or applicants.

Job Posting Date: Sun, 03 Nov 2024 08:53:31 GMT

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