Applications Analyst 2-City of Detroit

Job Description

Job Title: Applications Analyst 2

Company: City of Detroit

Location: Detroit, MI

Pay: $63359 – 95039 per year

AI Pay Analysis: Analyzing the hourly rate for the “Applications Analyst 2” role in Detroit, MI, which equates to an annual salary between approximately $63,359 and $95,039, indicates a competitive position within the industry. According to various salary surveys and job platforms, the average salary for similar roles typically ranges from $60,000 to $90,000 annually, depending on experience and specific skills, such as familiarity with software applications, database management, and technical support. Given that the offered range is within and slightly above this typical spectrum, it suggests that the compensation is aligned with industry standards for this position and location, making it an attractive opportunity for prospective applicants.

Job description:
This position is not part of the Civil Service System. Employees of DWSD are subject to certain terms and conditions of employment as specified by Court Orders from the United States District Court for the Eastern District of Michigan, Southern Division, Case No. 77-71100. Please note that DWSD does not recognize reversion rights for internal candidates.

SUMMARY:
The Applications Analyst is responsible for the planning, design, configuration, development, implementation, and support of both new applications and enhancements to existing applications.

ESSENTIAL JOB FUNCTIONS:
The Applications Analyst will engage with customers to understand and define business requirements, establish applications and systems goals, and identify and resolve issues related to applications and systems. The role involves reviewing and assessing the effectiveness and efficiency of current applications and systems, proposing strategies for improvement, and assisting with the rollout of new applications and modifications to existing systems. Key responsibilities include application design, configuration, and integration, as well as the development and maintenance of programs in common programming languages, including stored procedures and web services. The analyst will conduct cost-benefit analyses and perform user acceptance testing for both existing and new applications while providing training for end users.

The role requires proactive identification of potential risks and dependencies between applications, systems, and business processes, alongside the development of solutions and recommendations to mitigate conflicts. The Applications Analyst will create prototypes and mockups to gather functional clarifications from project user groups and will also plan, design, and implement application additions, upgrades, replacements, or retirements, including managing the database environment to accommodate substantial data storage needs. A valid Michigan Driver’s License and the ability to operate a motor vehicle across various terrains are required. Adherence to established security and safety policies and procedures is expected, along with provision of on-the-job training.

EXAMPLES OF DUTIES:
The analyst will assist IT colleagues and management with overflow tasks involving the support and maintenance of hardware and software components, including computers, printers, networks, servers, databases, and data center facilities, as well as the installation, decommissioning, and relocation of IT equipment. Additional related duties may be assigned as necessary.

SKILLS REQUIRED:
– Deliver timely, high-quality customer-focused services independently and as part of a team.
– Manage tasks efficiently in a dynamic environment with frequent interruptions.
– Operate professionally while accessing confidential information.
– Exercise sound judgment and discretion, maintaining confidentiality and professionalism.
– Collaborate within a team-oriented environment to enhance IT project delivery.
– Resolve technical issues and user queries through effective communication, both verbally and in writing.
– Produce clear written documentation and presentations aimed at end-users with diverse technical knowledge.
– Gather and interpret varied user needs for IT system requirements.
– Utilize advanced technology tools effectively.

ABILITIES REQUIRED:
– Organize, perform, and coordinate technology-related tasks and projects.
– Modify and install technology systems as necessary.
– Instruct groups or individuals on technology applications.
– Provide exceptional customer service to end users.
– Write both technical and non-technical documentation.
– Maintain effective communication with IT staff and business users.
– Align IT policies and programs with departmental mission and goals.
– Quickly learn new software applications and IT processes.
– Implement appropriate security and safety protocols.
– Communicate effectively with team members and stakeholders.
– Build and sustain collaborative relationships within the organization.
– Communicate regularly with team members and other departments regarding equipment and process issues.
– Gain proficiency in unit-specific operations and software.
– Lead team activities or contribute effectively as a team member.
– Maintain consistent and dependable attendance.
– Facilitate dialogue and coordination between business units and IT staff to ensure clear requirement definitions that benefit both parties.
– Oversee capacity planning and management, security management, data management, system maintenance, and performance management for multiple systems.
– Engage in planning for hardware, software, and infrastructure in the realm of information technology.
– Collaborate across functional teams to develop comprehensive design components and specifications.
– Propose solutions that align with the organization’s current and future infrastructure and architecture needs.
– Assess potential risks associated with applications, systems, and business processes, recommending measures where necessary.
– Create well-structured project documentation, functional requirements, and technical specifications.
– Provide support for existing applications and their interfaces.
– Resolve incidents promptly and maintain ticketing records.
– Stay informed about industry developments, vendor strategies, emerging products, and technical architectures relevant to the organization’s needs.
– Plan, design, and execute updates or replacements of applications, ensuring robust data management environments for extensive data storage.

MINIMUM QUALIFICATIONS:
REQUIRED EDUCATION AND EXPERIENCE:
– A Bachelor’s Degree in Computer Science, Information Technology, or a related field.
– A minimum of three (3) to five (5) years of relevant work experience or a combination of related work experience and education.
– A valid Michigan Driver’s License.
– Willingness to work irregular hours, travel to various DWSD facilities and work sites, and respond to after-hours emergencies as needed.

SUPPLEMENTAL INFORMATION:
Business Systems:
– Expertise in advanced configuration and support of core software platforms, including ERP, CMMS, and CIS.

Web Systems:
– Proficient in designing, implementing, coding, and updating websites as well as programming and improving search engine optimization.

Enterprise Reporting:
– Knowledge in dashboard creation, business intelligence, reporting, and analytics.

Enterprise Content Management:
– Ability to analyze, design, and support data capture and ECM applications, as well as imaging technologies.

Business Process Integration:
– Skills in developing, configuring, testing, and deploying data integrations, with a preference for knowledge of SQL and APIs, particularly for the Applications Analyst-Integration role.

EMPLOYMENT BENEFITS:
The City of Detroit offers a competitive and comprehensive employee benefits package, which contributes to a low turnover rate. Benefits include:

HEALTH:
– Medical coverage, including hospital, surgical, and prescription drug benefits.
– Dental and vision insurance.

INSURANCE:
– Optional group life insurance available for employees and their families, with the City covering 60% of premiums for the first $12,500 of employee life insurance. Employees may purchase additional life insurance for spouses and dependents at their own expense.
– Long-Term Disability Insurance (Income Protection Plan) to support employees who become disabled prior to service retirement eligibility.

PAID TIME OFF:
– Sick leave, vacation, and holidays.

OTHER LEAVE BENEFITS:
– Availability of paid and unpaid leave options including funeral leave, Family and Medical Leave, jury duty, and military duty leave.

RETIREMENT BENEFITS:
– Membership in the City Employees Retirement System, which provides a retirement allowance after a minimum of 30 years of service or age qualifications (60 years with 10 years of service or 65 years with 8 years of service) and early retirement options.

ADVANCEMENT OPPORTUNITIES:
– Numerous opportunities for professional growth and career advancement across various City departments and divisions.

Join us in building a successful career with the City of Detroit, where you will be part of a dedicated team committed to delivering exemplary service to our citizens.

Job Posting Date: Thu, 07 Nov 2024 06:08:02 GMT

Apply now!