Housekeeping Assistant Supervisor-Aimbridge Hospitality

Grand Rapids, MI
November 7, 2024
Part Time
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Job Description

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Job Title: Housekeeping Assistant Supervisor

Company: Aimbridge Hospitality

Location: Grand Rapids, MI

Pay:

AI Pay Analysis: To assess the competitiveness of the hourly rate for a “Housekeeping Assistant Supervisor” in Grand Rapids, MI, we can consider factors such as local market trends, the cost of living, and industry standards. As of 2023, wages for housekeeping supervisors in Michigan typically range from $15 to $25 per hour, depending on experience, the type of establishment (hotels, hospitals, etc.), and specific job responsibilities. Grand Rapids, known for its relatively lower cost of living compared to larger cities, tends to see rates in the lower to mid-range of this spectrum. Thus, if the offered hourly rate is within or above this range, it can be classified as competitive and in alignment with industry standards for the region. Conversely, rates significantly below this range may indicate underpayment relative to market expectations.

Job description:

The Housekeeping Assistant Supervisor plays a vital role in assisting with the administration and coordination of housekeeping functions within designated areas. This position is responsible for inspecting guest rooms to ensure compliance with cleanliness standards, supporting room attendants as needed, and providing essential training. The Assistant Supervisor will assume all responsibilities of the Housekeeping Supervisor during their absence.

Qualifications:

  • Minimum of 1 to 2 years of progressive experience in a hotel or related field.
  • High school diploma or equivalent is required; coursework in a related field is beneficial.
  • Previous supervisory experience is preferred.

Job Responsibilities:

  • Approach all interactions with guests and team members in a friendly, service-oriented manner.
  • Maintain regular attendance in accordance with Aimbridge Hospitality standards, adhering to a schedule that may vary based on hotel needs.
  • Uphold high standards of personal appearance and grooming, including proper uniform and name tag usage while on duty.
  • Comply with Aimbridge Hospitality standards and regulations at all times to support safe and efficient hotel operations.
  • Conduct daily inspections of staff performance within assigned sections to ensure standards and productivity are met.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and communicate their availability to the Front Office.
  • Oversee the orderly closing of floors at day’s end, ensuring Room Attendants’ carts are clean and restocked with linens.
  • Ensure timely completion and submission of daily assignment records to the Housekeeping Office.
  • Maintain an effective key control system.
  • Assist in supervising all laundry and housekeeping staff, ensuring accountability for their performance.
  • Manage lost and found items according to established standards.
  • Familiarize with all Aimbridge Hospitality policies and House Rules.
  • Ensure staff remain attentive, friendly, helpful, and courteous to all guests, managers, and colleagues.
  • Monitor the overall appearance, cleanliness, and orderliness of staff.
  • Maintain communication with the Front Office and Engineering through an active pager/radio during shifts.
  • Oversee daily task assignments for Room Attendants and House Attendants.
  • Monitor the cleanliness and organization of Room Attendants’ carts, linen closets, control areas, stairways, and landings.
  • Report on the status of all out-of-order rooms under the Housekeeping Department’s supervision to the Guest Services Manager daily.
  • Initiate and track work orders for repairs and maintenance, following through until completion.
  • Contribute to the constructive training of Room Attendants.
  • Motivate, coach, and counsel staff as necessary to promote performance improvement.
  • Collect all keys and assignment sheets at the end of each shift.
  • Attend management-required meetings.
  • Ensure the completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor and manage VIPs, special guests, and requests.
  • Perform additional duties as assigned by management.

Job Posting Date: Thu, 07 Nov 2024 04:29:10 GMT

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