Retail Cosmetics Sales Associate – Shiseido, Twelve Oaks – Part Time-Macy’s

Job Description

Job Title: Retail Cosmetics Sales Associate – Shiseido, Twelve Oaks – Part Time

Company: Macy’s

Location: Novi, MI

Pay:

AI Pay Analysis: To determine if the hourly rate for the “Retail Cosmetics Sales Associate – Shiseido, Twelve Oaks – Part Time” role in Novi, MI, is competitive, we should consider the average pay for similar positions in the area. Typically, retail cosmetics sales associates can expect to earn between $12 to $20 per hour, but this can vary based on experience, the specific brand, and location. Based on current data, if the offered rate falls within or slightly above this range, it can be considered competitive. Additionally, factors such as part-time work benefits, opportunities for commission or bonuses, and the brand reputation can further influence its competitiveness. Ultimately, comparing the specific hourly rate to local industry standards and employee reviews would provide a clearer picture of its competitiveness.

Job description:

At Macy’s, Inc., we are dedicated to fostering a vibrant and inclusive workplace that champions bold representation for all. Our Mission Every One reflects our belief that every individual brings unique value, which we honor and invest in to promote growth, pride, and satisfaction. When our colleagues feel empowered to be their authentic selves, the result is a rich tapestry of ideas and energy that benefits our entire organization. Our success is built upon the collaboration of outstanding teammates working together towards common goals.

As a Cosmetic Sales Colleague, also referred to as a Beauty Advisor, you will play a pivotal role in fulfilling the beauty needs of our customers while driving sales. Your expertise as both a product educator and beauty enthusiast will enable you to help customers feel beautiful and confident. You will focus on building and nurturing strong client relationships to meet sales objectives, actively embracing innovation and utilizing new selling techniques. You will be adept at engaging with customers both virtually and via phone, providing consultations that include makeup applications and product recommendations.

We offer an inclusive, engaging, and dynamic work environment, along with competitive compensation and benefits aligned with equitable principles. Our offerings include performance incentives, merchandise discounts, comprehensive health and wellness benefits, a retirement savings plan with 401k matching opportunities, and access to an Employee Assistance Program for mental health and legal/financial guidance. Additionally, we provide in-depth resources for continuous learning, career advancement, leadership development, generous paid time off, fully-funded education benefits that may cover 100% of tuition, books, and fees, as well as opportunities for community engagement through Colleague Resource Groups (CRGs).

Key Responsibilities:

• Greet customers warmly, providing assistance and support.
• Utilize product knowledge to deliver expert guidance tailored to each customer’s preferences and requirements.
• Establish lasting relationships with customers by introducing them to beauty products and discerning their needs.
• Demonstrate and educate customers on the application and use of various beauty products.
• Maintain organized displays, inventory storage, and restocking as needed.
• Leverage our clientele program to connect with customers, promote sales goals, inform them about promotions and new product launches, and enroll them in our rewards program.
• Participate in sales initiatives and events aimed at boosting overall sales and achieving personal targets.
• Stay informed and engaged with ongoing training through Macy’s educational resources, including vendor and virtual training sessions.
• Merchandise new arrivals, manage damaged products, and facilitate returns to vendors.
• Employ point-of-sale technology and applications to assist in sales transactions and customer order fulfillment.
• Adhere to hygiene standards and asset protection protocols.

Required Skills:

• Strong understanding of beauty products, with the ability to provide expert advice to customers.
• Effective communication skills for engaging customers in person, virtually, and over the phone.
• Proven sales capability, with experience in relationship building, achieving sales goals, and participating in promotional activities.
• Proficiency in utilizing point-of-sale technology for transactions and customer service.
• Commitment to continuous learning and staying abreast of beauty product knowledge and industry trends through Macy’s educational resources.
• Ability to teach and demonstrate the use of beauty products to customers.
• Expertise in specific vendor lines and beauty trends, serving as a knowledgeable resource.
• Exceptional interpersonal skills, fostering effective collaboration with colleagues across various departments.

Ideal Candidate Profile:

• A passionate individual with a business-oriented mindset, eager to thrive in a performance-driven environment.
• Proficient in resolving customer concerns constructively.
• Highly organized, capable of managing multiple tasks efficiently in a fast-paced setting.
• Flexible availability, including evenings, weekends, and holidays, ensuring dependable attendance and punctuality.
• Enthusiastic about the beauty industry, with a strong ability to deliver outstanding customer service.
• Adaptable, utilizing sound judgment in uncertain situations.
• A minimum of one year of experience in customer service or sales is required, with previous experience in cosmetic or fragrance sales considered an asset.

Essential Physical Requirements:

• Capability to stand or walk for prolonged periods, often exceeding two consecutive hours.
• Frequent use of computers and portable electronic devices.
• Physical tasks may include reaching above eye level, crouching, kneeling, and specific color vision requirements.
• Ability to lift and carry items weighing up to 25 lbs., engaging in various physical tasks including constant movement and climbing.

About Macy’s:

Macy’s is in an exciting phase as we continue to enhance our mission of delivering memorable experiences for our customers, whether they shop online or in-store. Our wide array of opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and more enables you to channel your creativity, drive for excellence, and commitment to personal growth, positively influencing your colleagues and customers alike.

Bring your energy, creativity, and innovative ideas to the Macy’s team—Apply Today!

This job description is not exhaustive and may not pertain to colleagues under a collective bargaining agreement. Macy’s Inc. reserves the right to modify this description at any time. Macy’s Inc. is an Equal Opportunity Employer, dedicated to fostering a diverse and inclusive work environment.

Job Posting Date: Thu, 07 Nov 2024 07:58:26 GMT

Apply now!