Inspector/Guest Room Attendant-Kewadin Casinos

Sault Sainte Marie, MI
November 7, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$20 - $20

Job Description

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Job Title: Inspector/Guest Room Attendant

Company: Kewadin Casinos

Location: Sault Sainte Marie, MI

Pay: $20 per hour

AI Pay Analysis: The hourly rate of $20 for the role of “Inspector/Guest Room Attendant” in Sault Sainte Marie, MI, is relatively competitive, especially considering that the average pay for similar positions in the hospitality industry typically ranges from $15 to $22 per hour, depending on experience, responsibilities, and local demand. Given regional cost of living factors and the low unemployment rate in many parts of Michigan, $20 per hour aligns well with industry standards and is likely to attract candidates seeking employment in this field. However, it’s essential for employers to regularly evaluate compensation to remain competitive in attracting and retaining talent.

Job description:

The Inspector/Guest Room Attendant, reporting to the Hotel Housekeeping Floor Supervisor or the Executive Housekeeper, is primarily responsible for the inspection of completed hotel rooms by Guest Room Attendants. This role ensures that all accommodations are cleaned and stocked in accordance with company standards. Additional responsibilities include maintaining stock levels in storage areas, assisting with laundry operations, and providing training for new team members. The Inspector/Guest Room Attendant is dedicated to delivering exceptional customer service, characterized by attentiveness, friendliness, and professionalism, to all clients, both internal and external, thereby striving to exceed their expectations.

Essential Functions:

  • Conduct thorough inspections of hotel rooms prepared by room attendants to verify cleaning standards.
  • Evaluate the housekeeping carts for proper stocking and organization.
  • Ensure cleanliness in the public areas of the hotel.
  • Address customer relations, queries, and complaints effectively.
  • Perform cleaning duties in hotel rooms and public spaces as needed.
  • Assist in formulating daily assignments for team members.
  • Support laundry operations as necessary.
  • Verify and reconcile computer records to ensure accurate room status updates.
  • Aid in the removal of excess items from rooms, such as refrigerators and rollaway beds.
  • Help stock linens and supplies in designated storage areas.
  • Assist with maintaining inventory levels and conducting stock assessments.
  • Facilitate the removal of soiled linens from floors and transport them to the laundry room.
  • Oversee the management of lost and found items for hotel guests.

Additional Responsibilities:

  • Adhere to company and departmental policies and procedures.
  • Complete all required supervisory and management training sessions.
  • Attend mandatory meetings.
  • Assist in staff evaluations and manage performance-related issues as necessary.
  • Undertake any other related duties as assigned.

Contacts:
This position involves regular interaction with immediate peers, colleagues from other departments, supervisors or managers, and customers.

Physical Requirements:
The role is classified as medium, involving lifting up to 50 pounds maximum and frequent lifting/carrying of items weighing up to 25 pounds. Physical demands include constant standing and walking, frequent pushing/pulling, climbing, stooping, kneeling, crawling, reaching, manual dexterity, as well as utilizing all senses. Working conditions entail consistent exposure to noise, air quality variations, and fluctuating temperatures, with potential hazards such as exposure to chemicals, frequent use of computers and equipment, and occasional contact with insecticides or mechanical components.

Requirements:

  • Education: A high school diploma or equivalent is preferred.
  • Experience: One year of experience in room cleaning within the hospitality industry is preferred.
  • Knowledge, Skills, and Abilities: Strong communication skills are essential for effective interaction with co-workers, supervisors, and guests. The ability to work extended hours and flexibly across various shifts, including nights, weekends, and holidays, is required. Familiarity with cleaning practices, chemicals, and Material Safety Data Sheets (MSDS) is preferred. Proficiency in word processing, spreadsheet applications, and database software, along with email communication and timekeeping systems is advantageous. The ability to perform well under pressure, maintain confidentiality, and handle challenging situations is required. Successful completion of pre-employment drug screening is mandatory. Native American candidates are preferred.

Job Posting Date: Wed, 06 Nov 2024 23:51:50 GMT

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