Hotel Front Desk Agent-American Hospitality Partners LLC

Job Description

Job Title: Hotel Front Desk Agent

Company: American Hospitality Partners LLC

Location: Romulus, MI

Pay: $13 – 16 per hour

AI Pay Analysis: The hourly rate of $13 to $16 for a Hotel Front Desk Agent in Romulus, MI, is generally considered below the national average for similar positions, which often range from $15 to $20 per hour. This discrepancy can be attributed to various factors, including regional economic conditions, cost of living, and the specific demands of the role. In Michigan, and particularly in areas near airports or tourist destinations, wages might trend higher to attract qualified candidates. Therefore, while this pay range may be reflective of entry-level positions or smaller establishments, it may not be competitive when considering larger hotels or those with higher expectations for service and experience.

Job description:

We are seeking a motivated and customer-focused Hotel Front Desk Agent to ensure our guests have enjoyable and memorable experiences during their stay. The ideal candidate will be responsible for registering guests, managing reservations, and delivering information regarding rooms, rates, and hotel amenities. If you have a passion for customer service and possess experience in the hospitality industry, we invite you to apply.

Responsibilities:

• Execute all check-in and check-out procedures efficiently.
• Manage both online and telephone reservations with precision.
• Provide comprehensive information about the hotel, including available rooms, rates, and amenities.
• Coordinate with housekeeping staff to ensure all rooms are prepared according to guest requirements.
• Maintain accurate records of bookings and payments.

Education and Experience:

• A minimum of 1 year of experience in a Hotel Front Desk or customer service role is required.
• High School diploma is essential; additional post-secondary education is preferred.

Job Types: Full-time, Part-time
Pay: $13.00 – $16.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In-person

Job Posting Date: Fri, 08 Nov 2024 02:17:30 GMT

Apply now!