Court Services Specialist-Muskegon County

Job Description

Job Title: Court Services Specialist

Company: Muskegon County

Location: Muskegon, MI

Pay: $19.58 – 25.34 per hour

AI Pay Analysis: The hourly rate of $19.58 to $25.34 for a Court Services Specialist in Muskegon, MI, is generally competitive when compared to similar roles in the region; however, it can vary based on experience, specific responsibilities, and local demand. According to industry standards, entry-level positions in court services typically range from $18 to $22 per hour, while more experienced specialists may earn upwards of $25 per hour or more depending on qualifications and additional responsibilities. Therefore, this pay range appears to align reasonably well with both the local market and national trends, indicating that it is an acceptable compensation for the role, considering the economic factors and job responsibilities involved.

Job description:

Court Services Specialists (CSS) are responsible for a range of clerical tasks essential to the functioning of the Muskegon County Family Court, Friend of the Court, and Probate Court. Depending on the courts’ needs, a CSS may be assigned to various departments. The following descriptions provide a general overview of responsibilities, but are not exhaustive, and additional related duties may be assigned as necessary.

Casework:

• Initiate child support enforcement options.
• Establish, audit, and modify accounts within the Michigan Child Support Enforcement System (MiCSES) to monitor compliance with court orders.
• Perform clerical functions within various court computer systems.
• Assist parties through intake processes via telephone, meetings, and electronic communications regarding child support enforcement, parenting time, and custody.
• Process a variety of administrative forms.

Imaging:

• Update files and documentation according to case numbers and document types.
• Manage the archiving or disposal of files in accordance with record retention schedules.
• Scan court files, ensuring accurate data entry and identification of missing records.
• Mail court correspondence to parties.
• Conduct daily mail runs.

Juvenile Clerk:

• Process, prepare, and mail court correspondence related to neglect and abuse and juvenile delinquency cases.
• Perform data entry across various court systems.
• Prepare case files for referees.
• Handle adoption cases and associated paperwork.
• Attend court hearings.

Front Desk:

• Answer phones, receive documents for filing, and assist parties concerning Family Court matters.
• Check in clients for hearings and appointments.
• Assemble and process personal protection order documentation.
• Perform clerical tasks in computer systems.
• Process a variety of administrative forms.
• Inform parties about Family Court processes and procedures.

Order Entry:

• Establish, audit, and modify accounts within the MiCSES system as directed by court orders.
• Carry out clerical functions within court computer systems.
• Assist parties, attorneys, and Family Court staff with complex case issues.
• Process a variety of administrative forms, documents, and court orders.

Finance/Accounting:

• Process payments and manage cash drawer reconciliations.
• Conduct reconciliations of general ledger accounts and maintain financial databases.
• Assist clients in reviewing court-ordered debts and developing payment plans.
• Undertake administrative enforcement actions on delinquent cases.
• Review court orders and reports to ensure accurate billing, payment distributions, and adherence to court orders.
• Conduct research using available resources for client location and financial data.

Probate Court:

• Answer phones, accept documents for filing, and assist parties with Probate Court matters.
• Check in clients for hearings and appointments.
• Perform case management functions within computer systems.
• Process various administrative forms.
• Inform parties about Probate Court processes and procedures.

Required Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university; or
• An Associate’s degree from an accredited college or university combined with a minimum of one (1) year of full-time, increasingly responsible paid work experience in an office setting; or
• A high school diploma or General Education Development (GED) certificate, along with a minimum of three (3) years of full-time, increasingly responsible paid work experience in an office environment.

Note: The recruitment process for this position includes assessments to evaluate candidate competencies, personality fit, and job suitability.

Physical Conditions / Work Location:
Physical Activities: This role primarily involves sedentary work, with occasional lifting of objects weighing thirty-five (35) pounds or less.
Environmental Conditions: The position is based within the offices of the Muskegon County Family Court or Probate Court.

Additional Information:
Evaluation Content: The selected candidate must successfully complete a post-offer medical examination (including a back screen and comprehensive physical) as well as a drug screening test conducted by a County-selected physician prior to the start date of employment. An offer is contingent upon satisfactory results from the medical examination and drug screening. Additionally, applicants may be subject to a post-offer criminal background check, contingent on the specifics of the position. Individuals appointed must complete a probationary period satisfactorily before their appointment becomes permanent.

Applicant Review Procedure: Applicants have the right to review any decisions made by the County regarding their employment applications. Inquiries can be directed to the County Human Resources Department.

Purpose: This recruitment aims to establish an eligible list from which current and future vacancies in this classification can be filled within the County system. The Department Head will select candidates meeting the required minimum qualifications for available openings. This list will remain effective for three months, unless it becomes exhausted or extended.

Muskegon County is an Equal Opportunity Employer.
Muskegon County has implemented a Veterans Preference Policy that acknowledges qualifying military service.

Bargaining unit employees will become eligible for County benefits three (3) calendar months following the date of hire into a permanent position, contingent upon successful completion of the probationary period.

Job Posting Date: Fri, 08 Nov 2024 03:51:44 GMT

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