Housekeeping Assistant Supervisor-Aimbridge Hospitality

Battle Creek, MI
November 8, 2024
Full Time
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Job Description

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Job Title: Housekeeping Assistant Supervisor

Company: Aimbridge Hospitality

Location: Battle Creek, MI

Pay:

AI Pay Analysis: To determine if the hourly rate for a “Housekeeping Assistant Supervisor” in Battle Creek, MI is competitive, we should consider the average pay rates for similar roles in that region. As of 2023, housekeeping supervisors typically earn between $15 to $25 per hour, depending on experience, employer, and specific job responsibilities. Factors such as local cost of living and demand for hospitality roles also influence competitiveness. If the given hourly rate falls within or exceeds this range, it would likely be deemed competitive. For an accurate analysis, specifics of the hourly rate in question would be necessary, along with a comparison to local job listings and prevailing wages in the industry.

Job description:

The Housekeeping Assistant Supervisor plays a pivotal role in assisting with the administration and coordination of housekeeping operations in designated areas. This position is accountable for inspecting guest rooms to ensure they meet quality standards, offering support to Room Attendants as needed, and providing essential training. Additionally, the Assistant Supervisor will assume the responsibilities of the Housekeeping Supervisor in their absence.

Qualifications:

  • A minimum of 1 to 2 years of progressive experience in a hotel or related field is required.
  • A High School diploma or equivalent is required; college coursework in a relevant field is advantageous.
  • Previous supervisory experience is preferred.

Job Responsibilities:

  • Approach all interactions with guests and team members in a warm, service-oriented manner.
  • Maintain regular attendance in accordance with Aimbridge Hospitality standards, which may vary based on hotel needs.
  • Uphold high standards of personal appearance and grooming, including proper uniform and name tag during work hours.
  • Adhere to Aimbridge Hospitality policies and regulations to promote safe and efficient hotel operations.
  • Conduct daily inspections of staff performance within assigned sections to ensure adherence to standards and productivity levels.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and communicate their availability to the Front Office.
  • Oversee the systematic closing of floors at the end of the day, ensuring that Room Attendant carts are clean and restocked with linen only.
  • Ensure accurate completion of daily assignment records, signed off and submitted to the Housekeeping Office in a timely manner.
  • Maintain the key control system.
  • Assist in supervising all Laundry and Housekeeping staff, holding them accountable for their work performance.
  • Process items for "Lost and Found" in accordance with established standards.
  • Familiarize yourself with all Aimbridge Hospitality policies and House Rules.
  • Ensure that colleagues consistently demonstrate attentiveness, friendliness, helpfulness, and courtesy toward all guests, managers, and fellow associates.
  • Monitor the overall appearance, cleanliness, and orderliness of the staff.
  • Carry an active pager/radio to maintain communication with the Front Office and/or Engineering throughout the shift.
  • Oversee the daily assignment of tasks, ensuring each Room Attendant and House Attendant has a designated work assignment.
  • Monitor the cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
  • Provide daily updates to the Guest Services Manager regarding the status of all out-of-order rooms supervised by the Housekeeping Department.
  • Initiate work orders for necessary repairs and maintenance, including doors, plumbing, heating/air conditioning, electrical equipment, furniture, carpets, and drapes, following through until completion.
  • Assist in the effective training of Room Attendants.
  • Motivate, coach, and counsel staff as necessary.
  • Collect all keys and assignment sheets at the conclusion of each shift.
  • Attend meetings as required by management.
  • Ensure that regular maintenance and cleaning projects are completed biannually.
  • Monitor all VIPs, special guests, and requests.
  • Perform any additional duties as requested by management.

Job Posting Date: Thu, 07 Nov 2024 23:39:08 GMT

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