Part Time Associate Banker (30 Hours) Vernor Springwells Branch, Detroit, MI Bilingual Spanish Required-JPMorgan Chase

Job Description

Job Title: Part Time Associate Banker (30 Hours) Vernor Springwells Branch, Detroit, MI Bilingual Spanish Required

Company: JPMorgan Chase

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for the “Part Time Associate Banker” role in Detroit, MI, it’s essential to consider factors such as the local cost of living, industry standards, and the specific requirements for the position, including bilingual capabilities in Spanish. Generally, part-time banking roles in urban areas like Detroit typically offer hourly rates ranging from $15 to $25, with bilingual positions often commanding higher wages due to the added value of language skills. If the offered rate is within or above this range, it can be considered competitive; however, if it’s significantly below, it may not attract a sufficient number of qualified candidates, especially given Detroit’s economic climate and the importance of bilingual services in diverse communities.

Job description:

We are dedicated to providing exceptional service to both our customers and employees, ensuring they feel welcomed and appreciated. Our approach is founded on building lasting relationships, upholding integrity, exceeding expectations, and fostering a strong commitment to diversity and inclusion. By utilizing state-of-the-art banking solutions alongside advanced financial technology, combined with the warmest and friendliest service, you will play a pivotal role in representing our brand and culture. You will have the opportunity to help individuals experience our Customer Promise—empowering them to make the most of their financial resources through personalized education and advice that aligns with their unique needs.

As an Associate Banker in Branch Banking, you will be instrumental in driving our branch’s success through the delivery of exceptional customer experiences. You will cultivate enduring relationships with clients by sharing valuable product knowledge and solutions while connecting them with our licensed bankers.

Key Responsibilities:

• Welcome clients as they enter the branch, ensuring they feel valued, managing lobby traffic, checking clients into the waiting queue, and coordinating meetings.
• Assist clients in completing everyday transactions, including deposits, withdrawals, payments, debit card reorders, direct deposit setups, and updating addresses, all while adhering to established policies, procedures, and regulatory requirements.
• Educate clients on utilizing self-service technology options, including the Chase Mobile App, Chase.com, and ATMs, to fulfill their banking needs anytime and anywhere.
• Support clients and the branch team with new account openings as necessary.
• Manage branch operations, which may include overseeing cash devices such as cash vaults and ATMs, in compliance with bank policies and procedures.

Required Qualifications, Capabilities, and Skills:

• Minimum of 6 months of customer service experience.
• High school diploma or GED equivalent.
• Bilingual proficiency in English and Spanish is required.

Preferred Qualifications, Capabilities, and Skills:

• Ability to establish personal connections with customers, maintain professionalism and courtesy in a team environment, and learn products, services, and procedures quickly and accurately.
• Professional demeanor with strong interpersonal skills, attention to detail, and organizational abilities, particularly in follow-up tasks.
• A strong desire and capability to influence, educate, and engage customers with technology solutions.
• Prior experience in cash handling.

We strive to create engaged, lifelong relationships with our customers by placing them at the center of our operations. As a leading financial services firm, we support nearly half of America’s households and small businesses in achieving their financial aspirations through a comprehensive array of financial products.

We offer a competitive total rewards package, which includes a base salary determined by role, experience, skill set, and location. Eligible employees may also receive commission-based pay and/or discretionary incentive compensation for individual achievements. Our comprehensive benefits include healthcare coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details regarding total compensation and benefits will be provided during the hiring process.

We value our employees as our greatest strength and recognize that the diverse talents they bring to our global workforce are essential to our success. As an equal opportunity employer, we prioritize diversity and inclusion and do not discriminate based on any protected characteristic. We are committed to making reasonable accommodations for applicants’ and employees’ beliefs, mental health, or physical disability needs.

Our Consumer & Community Banking division offers a comprehensive range of financial services to our Chase customers, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We are proud to lead in credit card sales and deposit growth in the U.S. and have the most widely used digital solutions while ranking first in customer satisfaction. Our Consumer Banking group empowers customers to effectively manage their finances with innovative technology and tailored solutions, addressing the needs of nearly half of U.S. households.

Job Posting Date: Sat, 09 Nov 2024 06:37:54 GMT

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