Bilingual Store Associate (Spanish)-Sherwin-Williams

Grass Lake, MI
November 9, 2024
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Job Description

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Job Title: Bilingual Store Associate (Spanish)

Company: Sherwin-Williams

Location: Grass Lake, MI

Pay:

AI Pay Analysis: To provide a comprehensive analysis of the hourly rate for a “Bilingual Store Associate (Spanish)” in Grass Lake, MI, it’s essential to compare it to the local labor market and industry standards. Typically, bilingual retail positions, especially those requiring Spanish proficiency, can command a slight premium over standard associate roles due to the added value of language skills. In Grass Lake, MI, hourly rates for retail associates generally range from $12 to $18, depending on experience and specific job requirements. If the offered rate is within or above this range, it can be considered competitive; however, if it falls below $12, it may not adequately attract candidates with bilingual skills. Also, considering the cost of living and demand for bilingual workers in the region is important in determining the overall competitiveness of the offered rate.

Job description:

Store associates play a pivotal role in supporting both wholesale and retail customers, identifying their needs, addressing inquiries regarding Sherwin-Williams products, and recommending optimal solutions. They are responsible for promptly resolving customer concerns to ensure an exceptional customer experience. Associates must remain informed about product features and maintain both the high quality and visual standards of products and the store environment. Achieving outstanding customer service while consistently reaching the store’s sales objectives is a key expectation.

The nature of this position necessitates regular interaction with customers, including minors, and involves access to cash, various payment methods, electronic equipment, personal information, and store merchandise. Such access may be supervised or unsupervised. Consequently, the Company has instituted a review of criminal history to protect its operations, reputation, and the safety of customers, staff, vendors, contractors, and the general public.

The selected candidate will work at Store #1184, located at 5204 W. Jackson Rd, Ann Arbor, MI 48103. This is a part-time position with an hourly rate starting at $15.

At Sherwin-Williams, we believe that success comes in many forms and that careers should evolve alongside you. No matter your background, there is a place for you here. We encourage you to pursue your interests and contribute to our growth. We value the diverse talents and perspectives of all individuals. Qualified applicants, including those with disabilities and protected veterans, are encouraged to apply. We are committed to providing an environment where you can share your strengths and showcase your capabilities, innovate, grow, and thrive.

Application Process:

Step 1 – Online Application
Explore the roles that interest you on our Careers page. Allocate approximately 15 minutes to create your profile by entering or importing your details from a job board partner.

Step 2 – Digital Interview
Qualified candidates will be invited to complete a digital video interview via HireVue. This interview will consist of several behavioral-based questions. You may record and complete your video interview at your convenience, but we ask that this step be completed within 7 days of receiving your invitation.

Step 3 – In-Store Interview
Following the review of your video interview by a member of our recruitment team, top candidates will be invited to meet with our team at a store, specialty wholesale branch, floor covering facility, or delivery service terminal.

Sherwin-Williams is committed to the well-being of our employees and their families, providing a comprehensive range of world-class benefits including retirement options, health care, and support for your daily commute. For a general overview of available benefits, please visit our site and click on "Candidates."

Compensation decisions will vary based on individual circumstances and will influence the final wage within the stated range. This range reflects the broad factors involved in determining compensation, including skill sets, experience, training, licenses, certifications, and overall business needs. Please note that this wage range has not been adjusted for geographic differentials for the specific position.

The compensation and benefits information provided is accurate as of the posting date. The Company reserves the right to modify this information at any time, with or without notice, in compliance with applicable laws.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer dedicated to creating an inclusive and diverse workplace. All qualified candidates will receive fair consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other protected status as mandated by law or contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests that state and local employment services prioritize referrals of protected veterans.

Please be advised that members of the Sherwin-Williams recruitment team will never ask candidates to make payments, provide financial information, or reveal sensitive personal information, such as national identification numbers, dates of birth, or bank account details, during the application process.

Responsibilities:

  • Ensure high levels of customer satisfaction through exemplary sales service.
  • Assist customers in person and over the phone by discerning their needs and presenting suitable products and services.
  • Build and nurture trust-based relationships with wholesale and retail customers.
  • Accurately process sales transactions in accordance with policies and procedures.
  • Meet and strive to exceed monthly, quarterly, and annual sales goals.
  • Maintain accurate work order files and formulas.
  • Retrieve appropriate products from the sales floor or warehouse.
  • Tint and mix products per customer specifications as required.
  • Stock shelves and set up displays.
  • Clean store equipment regularly.
  • Load and unload delivery trucks.
  • Assist in deliveries when necessary.
  • Keep designated areas in-stock and visually appealing.
  • Remain knowledgeable about available products and options.
  • Adhere to inventory control protocols.
  • Propose innovative strategies for improving sales.

Minimum Requirements:

  • Must be at least 18 years old.
  • Legally authorized to work in the country of employment without requiring sponsorship for current or future work visa status.
  • Proficient in reading, writing, comprehending, and communicating in English.
  • Proficient in reading, writing, comprehending, and communicating in Spanish.
  • Capable of retrieving materials from shelves and floor stacks, able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally, with or without reasonable accommodation.
  • Willingness to work scheduled hours, including potentially evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:

  • Possession of a valid, unrestricted driver’s license.
  • High school diploma or GED.
  • At least one year of experience in a delivery, retail, or customer service role.
  • Previous experience in selling paint and related products.
  • Familiarity with operating tinting and mixing equipment.

Job Posting Date: Sat, 09 Nov 2024 06:39:09 GMT

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