Housekeeping Assistant Supervisor-Hampton Battle Creek

Battle Creek, MI
November 9, 2024
Full Time
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Job Description

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Job Title: Housekeeping Assistant Supervisor

Company: Hampton Battle Creek

Location: Battle Creek, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Housekeeping Assistant Supervisor” in Battle Creek, MI, it’s important to consider both industry standards and local living costs. As of 2023, the typical hourly wage for similar roles in the region tends to range from $15 to $23, depending on experience and specific responsibilities. Therefore, if the offered rate falls within this range, it can be viewed as competitive; if it’s significantly lower, it may be less attractive. Additionally, factors such as benefits, job security, and work environment also play crucial roles in overall compensation evaluation. Thus, assessing the offered rate in relation to these aspects will determine its competitiveness in the job market.

Job description:

The Housekeeping Assistant Supervisor plays a crucial role in the administration and coordination of housekeeping operations within designated areas. This individual is responsible for assisting in the inspection of guest rooms, ensuring that cleanliness standards are upheld, and providing support to Room Attendants as needed, including training and guidance. In the absence of the Housekeeping Supervisor, the Assistant Supervisor assumes all supervisory responsibilities within the housekeeping department.

Qualifications:

  • A minimum of 1 to 2 years of progressive experience in a hotel or related field is required.
  • A High School diploma or equivalent is required; college coursework in a related field is advantageous.
  • Previous supervisory experience is preferred.

Job Responsibilities:

  • Approach all interactions with guests and colleagues in a friendly, service-oriented manner.
  • Maintain consistent attendance in accordance with Aimbridge Hospitality standards, adjusting to the hotel’s scheduling needs.
  • Adhere to high standards of personal appearance and grooming, including proper uniform and name tag usage while on duty.
  • Comply with Aimbridge Hospitality regulations to foster safe and efficient operations within the hotel.
  • Conduct daily inspections of staff performance within assigned sections to ensure standards and productivity are met.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and communicate their status to the Front Office.
  • Oversee the organized closing of floors at the end of the day, ensuring Room Attendants’ carts are clean and stocked with only necessary linen.
  • Ensure that records of daily assignments are accurately completed, signed off, and submitted to the Housekeeping Office on time.
  • Maintain the key control system.
  • Assist in supervising all Laundry and Housekeeping staff, holding them accountable for their performance.
  • Manage items designated for "Lost and Found" in accordance with established standards.
  • Familiarize oneself with all Aimbridge Hospitality policies and House Rules.
  • Ensure that associates consistently demonstrate attentiveness, friendliness, helpfulness, and courtesy towards guests, management, and fellow associates.
  • Maintain an overall appearance of cleanliness and order among staff.
  • Carry an active pager/radio to ensure constant communication with the Front Office and/or Engineering throughout the shift.
  • Assign daily duties to ensure that each Room Attendant and House Attendant has a clear work assignment.
  • Monitor the cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
  • Provide daily reports on the status of all out-of-order rooms under the housekeeping department’s supervision to the Guest Services Manager.
  • Initiate work orders for repairs and maintenance, including doors, plumbing, heating/air, electrical systems, furniture, carpets, and drapes. Follow up on the progress of each work order until completion.
  • Assist in the effective and constructive training of Room Attendants.
  • Motivate, coach, and counsel staff as necessary to foster a productive work environment.
  • Collect all keys and assignment sheets at the end of each shift.
  • Participate in meetings as required by management.
  • Ensure the timely completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor all VIP guests and special requests.
  • Perform any additional duties as directed by management.

Job Posting Date: Sat, 09 Nov 2024 04:47:53 GMT

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