Server (Restaurant) (2) Openings-Kewadin Casinos

Job Description

Job Title: Server (Restaurant) (2) Openings

Company: Kewadin Casinos

Location: Saint Ignace, MI

Pay: $9.64 per hour

AI Pay Analysis: An hourly rate of $9.64 for a Server position in Saint Ignace, MI, appears to be below the typical industry standards for this role. As of 2023, the average hourly wage for restaurant servers in Michigan generally ranges from $12 to $15, not including tips, which can significantly augment a server’s income. Additionally, considering the ongoing adjustments for inflation and the push for higher wages in the service industry, this rate may not be competitive, particularly in the context of the rising cost of living and the demand for service workers. Therefore, this wage might be viewed as uncompetitive for potential applicants in that market.

Job description:
POSITION SUMMARY:
The Server, under the guidance of the Lead Server, is tasked with delivering food and beverage service to guests in a courteous, friendly, and timely manner, while ensuring a clean and well-stocked work area. This role emphasizes the importance of providing attentive and professional customer service to both internal and external patrons, consistently striving to exceed their expectations.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
– Uphold a high standard of customer service.
– Greet guests warmly with a smile.
– Serve food and beverages promptly to guests.
– Create accurate checks for all products served.
– Express gratitude to guests as they depart.
– Maintain a clean and safe work environment at all times.
– Adhere to all company and departmental rules, regulations, policies, and procedures.
– Accurately report incidents in detail.
– Verify guest identification to confirm age.
– Comply with all regulations, policies, and procedures concerning alcohol service, particularly regarding minors and intoxicated customers.
– Follow T.I.P.’s guidelines for serving guests.
– Collaborate with management to enhance cleanliness, customer service, and procedural standards.

ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
– Attend all required classes and meetings.
– Collaborate effectively with colleagues and management as part of a team.
– Perform all other job-related duties as assigned.

CONTACTS:
The position involves interaction with immediate peers, peers in other departments, direct supervisors/managers, managers from other departments, the Board of Directors, and customers.

PHYSICAL REQUIREMENTS:
The role requires a medium physical demand level, with the ability to lift up to 50 pounds maximum and to frequently lift or carry up to 25 pounds. Physical activities include constant standing, walking, pushing/pulling, and utilizing various senses including hearing, smell, and vision across different ranges and perceptions. The position also requires frequent carrying/lifting, stooping, reaching, manual handling, typing, and bending, along with occasional sitting, climbing, kneeling, and crawling. Working conditions include ongoing exposure to moving mechanical parts, potential electric shock hazards, chemicals, computer use, and occasional exposure to elevated areas.

REQUIREMENTS:
Education: A High School Diploma or equivalent is preferred.
Experience: Prior experience in a high-volume food and beverage environment is preferred.
Certification/License: T.I.P.’s Certification is required within the first three months of hire, with training provided. A Sanitation Certificate is required within the first six months of hire, with training provided.
Knowledge, Skills, and Abilities: Strong math skills are preferred. Proficiency in or the ability to learn a point of sale system (POS) is essential. Familiarity with the Company’s promotions and customer service standards is expected. Effective oral and written communication skills are crucial. Flexibility and availability for various shifts, including nights, weekends, and holidays, are required. The ability to perform precise finger movements is necessary. Additionally, the candidate should be able to establish and maintain effective working relationships with supervisors, coworkers, and the general public. Knowledge of or the ability to learn departmental safety procedures is expected. Preference may be given to Native American applicants.

Job Posting Date: Fri, 08 Nov 2024 23:27:44 GMT

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