Job Description
Job Title: Full Time – Sales Associate – Building Materials – Opening
Company: Lowe’s
Location: Kalamazoo, MI
Pay:
AI Pay Analysis: To accurately assess the competitiveness of the hourly rate for the “Full Time – Sales Associate – Building Materials – Opening” role in Kalamazoo, MI, you would need to provide the specific hourly rate in question. However, I can guide you that, typically, sales associate positions in the building materials sector in Michigan tend to range from approximately $15 to $25 per hour, depending on experience, specific job requirements, and company standards. Generally, rates on the higher end align with those offering more extensive customer service, technical knowledge, or specialized product expertise. Comparing the offered rate to these figures will help determine its competitiveness and whether it aligns with industry standards for that region.
Job description:
As a Customer Service Associate at Lowe’s, you will leverage exceptional customer service skills and a genuine passion for helping others to create a welcoming shopping environment for our customers. This role is ideal for individuals eager to engage with customers and assist them in addressing their home improvement needs.
Lowe’s is committed to supporting your career goals, whether you’re seeking a part-time opportunity or a long-term position. As part of our team, you will have access to a variety of benefits beyond competitive pay and flexible schedules, including:
- Comprehensive health insurance options to prioritize your well-being.
- Educational opportunities through Lowe’s tuition assistance program.
- A company-matching 401(k) and an optional Employee Stock Purchase Program to help you secure your financial future.
- A 10% Associate Discount for additional savings.
- Skill development through our Track to the Trades program.
For more information regarding our benefit programs and eligibility, please visit our website.
In your role as a Customer Service Associate, you will greet customers upon their arrival at Lowe’s and assist them in identifying the products and services that best meet their home improvement needs. Your responsibilities will include engaging with customers throughout the day, helping with product selection, loading merchandise when necessary, and ensuring all customer inquiries are addressed.
Your daily tasks may vary depending on the department in which you work, as Customer Service Associates are assigned to specific areas based on hiring needs and individual skill sets. The departments include, but are not limited to: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Key Responsibilities:
- Greet customers and provide friendly and professional assistance.
- Help customers locate and handle merchandise.
- Restock shelves by replenishing supplies in empty areas.
- Accurately process orders and deliveries to ensure timely receipt of merchandise by customers.
- Cross-train in various store areas to enhance customer service delivery.
- Prepare department-specific merchandise based on customer needs (e.g., tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, etc.).
- Assist customers through the shopping or checkout process.
- Perform other duties as assigned.
Minimum Qualifications:
- Six months of experience using a computer for inputting, accessing, modifying, or outputting information.
- Six months of experience with common retail technologies, such as smartphones and tablets.
- Proficiency in reading, writing, and performing basic arithmetic (addition and subtraction).
- Ability to perform duties that may involve prolonged standing, sitting, and other physical activities as necessary.
- Capability to lift a minimum of 25 lbs unassisted or over 25 lbs with or without accommodation.
Preferred Qualifications:
- Six months of experience in retail and/or customer service settings.
- Bilingual skills.
- Certification in a trade relevant to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).
Lowe’s is dedicated to community engagement and teamwork. We encourage bilingual individuals, as well as military personnel and veterans, to apply and join our team.
Travel Requirements:
This position does not require regular travel; however, occasional travel may be necessary for meetings, training, or to provide support at neighboring stores.
Working Conditions:
Environmental factors vary by location. Associates may work in both indoor and outdoor conditions, experiencing exposure to temperature extremes, wet or humid environments, and varying noise levels. Lifting requirements will be dictated by the task at hand, with guidelines limiting single lifts to 75 pounds and the use of team lifts and powered equipment when necessary.
About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW), a FORTUNE® 50 home improvement company, serves approximately 16 million customer transactions weekly in the United States. With total sales exceeding $86 billion in fiscal year 2023 and over 1,700 home improvement stores, Lowe’s employs around 300,000 associates. Headquartered in Mooresville, N.C., Lowe’s actively engages in community support through programs aimed at promoting safe, affordable housing and nurturing the next generation of skilled tradespeople.
Lowe’s is an equal opportunity employer, administering all personnel practices without regard to race, color, religious creed, gender, age, ancestry, national origin, disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Job Posting Date: Sun, 10 Nov 2024 07:07:03 GMT
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