Security Officer-Gun Lake Casino

Job Description

Job Title: Security Officer

Company: Gun Lake Casino

Location: Wayland, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Security Officer” in Wayland, MI, we would typically need the specific figure you’re referencing. Generally, as of my last update in October 2023, Security Officers in Michigan earn between $12 to $20 per hour, depending on factors such as experience, specific responsibilities, and the employer. In a competitive market, rates closer to $15-$18 per hour tend to align well with industry standards, especially in suburban areas. If the rate you’re considering falls within or above this range, it is competitive; if it is below, it may need to be reevaluated to attract qualified candidates.

Job description:

The Security Officer II is responsible for conducting both patrol and standing posts, safeguarding and transporting company funds, and responding to potential emergencies—including medical incidents, disturbances, and requests for assistance. This role is vital in ensuring the safety and overall experience of Gun Lake Casino Resort guests, team members, and vendors, while upholding the Four Diamond Standards of Gun Lake Casino Resort.

At Gun Lake Casino Resort, each team member acts as an ambassador, playing a crucial role in the success of our establishment and the culture we foster. We encourage all team members to take personal ownership in their actions, ensuring that they align with the best interests of Gun Lake Casino Resort while embodying the core values outlined in the Seven Grandfather Teachings:

• Love: Show love for your fellow team members and share generously.
• Truth: Uphold truthfulness in all your endeavors and interactions.
• Respect: Give respect to receive respect, honoring all individuals and creations.
• Bravery: Make the right choices, even when faced with challenges.
• Honesty: Conduct yourself with honesty and maintain a genuine spirit.
• Wisdom: Value knowledge and use wisdom for the benefit of the community.
• Humility: Recognize that everyone is equal, deserving of respect and consideration.

In this role, you will:

• Respond to and assist with all emergencies, including but not limited to fires, medical situations, and criminal activities.
• Patrol and monitor all public areas, team member service zones, and company premises to ensure guest and team member safety.
• Enforce relevant laws, policies, and procedures with a working knowledge of security protocols.
• Address disturbances to de-escalate situations, maintaining readiness for potential physical intervention if required.
• Remain vigilant, observing and reporting suspicious or unusual activities as directed by your supervisor.
• Safeguard and transport company funds, including slot drops, table fills, and kiosk runs.
• Accurately document incidents as instructed by your immediate supervisor.
• Provide escort services to team members to and from their vehicles upon request and assist with jump-starting vehicles if necessary.
• Maintain a daily log, including time checks.
• Conduct exterior patrols across the property, encompassing surface parking, the parking structure, hotel lots, and the Administration building, both by vehicle and on foot.
• Foster a collaborative environment by supporting fellow team members and promoting a positive, energized workplace.
• Engage with guests courteously and handle any guest-related opportunities with professionalism.
• Be knowledgeable about the locations of Safety Data Sheet (SDS) booklets pertinent to your area.
• Communicate effectively with guests, team members, and management, both in writing and verbally.
• Uphold excellent grooming and uniform standards.
• Consistently support and advocate for Gun Lake Casino Resort’s Four Diamond Standards.
• Execute other job-related duties as assigned.

Essential qualifications include:

• Must be at least 21 years of age.
• A High School Diploma or GED is required.
• Previous customer service experience is preferred.
• Experience in security, law enforcement, military service, or emergency medical services is advantageous.
• Work experience in the gaming or hospitality industry is also preferred.
• Ability to obtain a gaming license from the Gun Lake Tribal Gaming Commission and an Alcohol Awareness Card (TIPS) is necessary.
• A clean Motor Vehicle Record Check is required.
• A valid and unrestricted Driver’s License is mandatory.
• CPR/AED certification is required; training will be provided by Gun Lake Casino Resort if needed.
• Availability to work under challenging conditions, including overtime, evenings, weekends, and holidays, and the ability to testify in court both on and off duty.

Physical requirements involve:

• Normal vision capability, including the ability to perceive color and distinguish letters, numbers, and symbols.
• Manual dexterity to operate job-related equipment effectively.
• Capacity to subdue individuals during altercations if necessary.
• Ability to sit, walk, stand, run, and climb stairs throughout the shift.
• Capacity to drag an unconscious individual during an evacuation.
• Access to all areas and properties as required.
• An acute sense of smell and sound, with the ability to communicate using a two-way radio and telephone.
• Ability to lift up to 50 lbs. with or without assistance.
• Proficient reading, writing, and data input skills.
• Ability to stoop, crouch, and kneel as needed.

Work conditions may include:
Work typically takes place in environments that may be unusually hot, cold, noisy, or have second-hand smoke. Duties may require work in confined areas with limited access. Physical requirements include standing, walking, navigating stairs, lifting, reaching, pushing, pulling, and grasping, as well as maintaining and caring for assigned spaces. The role may also involve using trained chemical substances and necessitates consistent interaction with team members and guests.

The responsibilities detailed above capture the essence of the role but are not intended as an exhaustive list. All applicants must demonstrate their authorization to work in the U.S. during the employment verification process. The pre-employment process includes passing a criminal background check and drug test.

In adherence to Native American preferences, the Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians follows policies that favor hiring Native Americans.

Gun Lake Tribal Gaming Authority reserves the right to modify this job description as necessary.

Job Posting Date: Sun, 10 Nov 2024 01:03:13 GMT

Apply now!