Front Desk Coordinator – Lansing-Doctors of Physical Therapy

East Lansing, MI
November 10, 2024
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Job Description

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Job Title: Front Desk Coordinator – Lansing

Company: Doctors of Physical Therapy

Location: East Lansing, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a “Front Desk Coordinator” position in East Lansing, MI, we need to consider several factors such as local cost of living, industry standards, and typical salaries for similar roles. As of my last update, the average hourly wage for a Front Desk Coordinator in Michigan typically ranged from $15 to $20, depending on experience and qualifications. Given that East Lansing is home to a major university, it may have a slight variation due to the demand for administrative roles in educational institutions. Therefore, if the offered hourly rate falls within this range or higher, it would be considered competitive; however, anything significantly below this range may not align well with industry standards or attract qualified candidates. An analysis of current job postings and salary surveys in the area would provide a clearer picture to determine if the rate is indeed competitive.

Job description:
We are currently seeking a dedicated and proactive Full-Time Front Desk Coordinator to join our team at Doctors of Physical Therapy in our Lansing clinic, located at 2520 Jully Rd, Suite C, Lansing, MI. The ideal candidate will demonstrate a commitment to long-term growth with our expanding company, possess exceptional interpersonal and customer service skills, and have a passion for fostering positive relationships with patients and the community to create a welcoming environment.

Key responsibilities for this position include:

– Welcoming and greeting patients upon arrival.
– Effectively communicating with patients, their families, team members, clinicians, and various departments.
– Providing detailed instructions to patients regarding their visits.
– Reviewing and evaluating patient charts to ensure data entry accuracy.
– Collaborating with colleagues to maintain an efficient working environment, ensuring timely communication with patients and referral sources.
– Demonstrating familiarity with outpatient rehabilitation services and medical terminology.
– Managing phone calls, including answering inquiries and addressing patient needs.
– Handling patient registration and data entry tasks.
– Performing clerical duties such as scanning, faxing, and other administrative tasks.
– Collecting copayments and outstanding patient balances.
– Coordinating patient scheduling and managing appointment calendars.
– Assisting with patient care as needed.
– Exhibiting strong organizational skills and knowledge of insurance benefits.

Candidates must be available to work Monday through Friday, with the potential for a few early evening shifts.

Job Posting Date: Sat, 09 Nov 2024 23:04:09 GMT

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