Support Staff-IMPACT River Bend Semi-Independent

Job Description

Job Title: Support Staff

Company: IMPACT River Bend Semi-Independent

Location: East China, MI

Pay: $17.95 per hour

AI Pay Analysis: The hourly rate of $17.95 for a “Support Staff” role in East China, MI, is generally considered competitive, though it can vary based on the specific responsibilities, industry, and the candidate’s experience level. Typically, support staff positions in areas such as education, healthcare, and administrative services often see pay rates ranging from $15 to $20 per hour, depending on local cost of living and demand for such roles. Given that East China has a lower cost of living compared to larger urban areas, this rate is likely to be appealing to many job seekers in the area, aligning reasonably well with industry standards. However, it’s essential to consider that certain specialized support positions may command higher wages, which could make the competitiveness of this rate relative to those roles.

Job description:

Job Description:

I. Title: River Bend 2 Support Staff

II. Reports to: Program Supervisor

III. Qualifications:

• A High School Diploma or equivalent is preferred.
• A valid driver’s license with a driving record that meets insurance standards.
• Successful completion of an acceptable FBI criminal records check, consistent with the Agency’s definition of acceptable moral character.
• Basic computer proficiency.
• A negative drug screen and TB test.
• Proficient written and verbal communication skills necessary for performing job responsibilities.

IV. Additional Specifications:

• Health: The Residential Support Staff must maintain physical and mental well-being to ensure the health and quality of care for residents. The role requires physical capabilities including, but not limited to, lifting up to 50 pounds, bending, squatting, standing, stooping, and kneeling regularly without restrictions.
• Knowledge: Staff must possess sufficient knowledge to address both common and complex issues within their area of responsibility. A fundamental understanding of the resident population and specific treatment knowledge is necessary.
• Supervision: The Residential Support Staff will be under the supervision of the Program Supervisor.
• Skills: Staff should demonstrate strong skills in engaging with residents, encompassing the ability to read, write, and comprehend all Agency, resident, and program documentation.
• Judgment: Staff must exercise sound judgment within their responsibilities and be capable of working independently on a daily basis, without immediate oversight. They should also be able to manage emergencies in accordance with the Policy and Procedure Manual.
• Performance Standards: This position requires adherence to a high ethical code, preservation of confidentiality for both consumers and employees, effective teamwork, and professional interactions with the public and colleagues.
• Level of Access: Full access to residential clinical and demographic records for River Bend 2 is required, with limited access to residential financial records.

V. Overall Responsibilities:
The Residential Support Staff operates under the guidance of the Program Supervisor and Assistant Supervisor, carrying out all assigned duties and activities. Positive interactions with residents and colleagues are imperative. The staff is responsible for fostering a nurturing and stress-free living environment to enhance the physical, emotional, and spiritual wellness of residents.

VI. Specific Responsibilities:

• Program Management:

  • Adhere to all policies and procedures set forth by IMPACT and regulatory agencies.
  • Attend all mandatory staff meetings.
  • Complete all required paperwork and documentation accurately and timely, whether digitally or handwritten, as mandated by IMPACT and regulatory agencies.
  • Report any changes in resident or program needs by completing the appropriate documentation and notifying the supervisor of any irregularities.
  • Follow all safety protocols diligently.
  • Perform housekeeping tasks to maintain a clean, safe, and healthy facility.

• Consumer Services:

  • Immediately report any suspected abuse and/or neglect to the direct Supervisor.
  • Ensure residents feel welcomed and confident in the services and amenities provided.
  • Maintain politeness, respect, and accommodation towards residents and visitors at all times.
  • Assist residents in accessing recreational, leisure, and community activities.
  • Attend to residents’ activities of daily living, which may include assistance with bathing, dressing, personal hygiene, and toileting.
  • Administer medications to residents as prescribed by a physician, following IMPACT training procedures.
  • Be available for overtime work or schedule adjustments as mandated by business needs, as this is a condition of employment.

• Personnel:

  • Report any concerns or issues to the immediate Supervisor.
  • Foster a positive, cooperative, and secure environment for residents.
  • Refrain from engaging in rumors or discussions about personal matters that may negatively impact residents.
  • Demonstrate respect and sensitivity towards the cultural differences of all staff and residents, including but not limited to age, sex, religion, sexual orientation, and race.
  • Maintain an acceptable driving and criminal record throughout employment and report any changes immediately.

• Staff Development/Training:

  • Complete 100% of the Training Toolbox.
  • Successfully complete new employee orientation and Agency training within the designated time frames.
  • Attend additional training sessions that are beneficial to the Agency and/or program.
• General Agency:
  • Keep the immediate Supervisor informed of any changes in employee or resident status.
  • Communicate any pertinent issues regarding residents’ progress/needs, facility maintenance, staffing concerns, policy violations, or other relevant matters.
  • Perform other duties as assigned by the Supervisor, in line with established Agency policies.
  • Each client/consumer’s right to confidentiality must be upheld at all times. Employees are entrusted with sensitive information regarding clients/consumers, and must be vigilant about the confidential nature of all data related to their care and treatment.

All reports, records, and data are confidential, including those related to testing, care, treatment, reporting, and research associated with serious communicable diseases or infections. If an employee is approached regarding a client/consumer, they must direct the inquiry to the Executive Director immediately. Discussion of client/consumer or staff information outside of the facility is strictly prohibited, and any information must not be released, either verbally or in writing, without the written consent of the consumer.

Compensation for this position ranges from $17.95 to $18.95 per hour.

Job Posting Date: Mon, 11 Nov 2024 06:48:06 GMT

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