Automotive Service Advisor/Writer/Consultant/ASM-Preferred Auto Dealerships

Job Description

Job Title: Automotive Service Advisor/Writer/Consultant/ASM

Company: Preferred Auto Dealerships

Location: Grand Haven, MI

Pay: $60000 per year

AI Pay Analysis: An annual salary of $60,000 for an Automotive Service Advisor/Writer/Consultant/ASM in Grand Haven, MI, translates to approximately $28.85 per hour, which is somewhat competitive depending on the specific responsibilities and the level of experience required for the role. As of 2023, automotive service advisors typically earn between $40,000 to $75,000 annually, with those in higher-demand or specialized niches earning towards the upper end of that scale. In Michigan, particularly in areas with a mix of urban and rural characteristics like Grand Haven, salaries can vary based on local demand for automotive services and the dealership’s size. While $60,000 is in a reasonable range, assessing local job postings and considering benefits, bonuses, and commission structures would provide a clearer picture of its competitiveness relative to industry standards in that specific area.

Job description:

Average earning potential of $60,000 per year and beyond!

We are actively seeking a Service Advisor to become a valued member of our Service Team at Preferred Chevrolet Buick GMC. If you are a passionate, skilled, and dedicated professional eager for an exciting opportunity, we encourage you to apply for this pivotal position.

As a Service Advisor, you will play a crucial role in ensuring superior service delivery and customer satisfaction. If you possess the drive to perform, exceed, and excel, we want you to join our team!

Service Advisor Benefits:

• Opportunity to work with top brands: Chevrolet, Buick, and GMC
• 401(k) retirement plan
• Comprehensive Blue Cross Blue Shield health, dental, and vision insurance
• Paid vacation
• Performance bonuses
• Relocation assistance
• Established career progression pathways
• Mentorship programs and on-the-job training
• Manufacturer training support
• Commitment to community support and involvement
• Collaborative and enjoyable team atmosphere with strong tenure
• Growing organization with cutting-edge technology and state-of-the-art equipment
• Safe working environment and career advancement opportunities
• Ethical management and customer-focused team culture

Service Advisor Responsibilities:

• Oversee service orders and manage workflow in the drive lane
• Ensure customers receive prompt, courteous, and effective service experiences
• Take ownership of customers’ experiences to leave a positive impression
• Provide support for all owner inquiries, whether by phone or in person, ensuring customers receive consistent and attentive care
• Optimize the daily scheduling of technicians’ time to service customers effectively
• Effectively distribute work assignments among technicians
• Address technical inquiries regarding vehicle issues, warranties, services, and repairs
• Assist in diagnosing vehicle problems, ordering parts and tools as needed
• Manage warranty claims administration while providing training and supervision to the service department
• Set schedules and assign tasks to service department employees
• Uphold company policies and standards while encouraging regulatory compliance
• Maintain positive relationships with manufacturers and foster strong employee relations
• Collaborate with upper management in hiring and disciplinary decisions for the service department

Service Advisor Qualifications:

• Proven track record of delivering exceptional customer satisfaction
• Previous experience as a Service Advisor, Assistant Lane Manager, or Service Consultant
• High energy and enthusiasm for automotive service
• Commitment to a long-term career with a growing organization
• Strong personal and professional integrity
• Proficient computer skills and a willingness to learn new software applications

Preferred Chevrolet Buick GMC is part of Preferred Auto Dealerships, a third-generation, family-owned automotive group serving West Michigan for over 45 years. We are dedicated to fostering trusting relationships with our employees, customers, and industry partners, which we believe is vital for our continued success and growth.

Who We Are:

• Family-owned with strong community support
• Fun team atmosphere with a phenomenal tenured staff
• A growing organization committed to ethical practices
• Customer-focused management team

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to undergo a pre-employment background check and drug test. A valid driver’s license and a satisfactory driving record are required for interested candidates.

Job Posting Date: Mon, 11 Nov 2024 08:20:52 GMT

Apply now!