Acima Assistant Store Manager-Rent-A-Center

Roseville, MI
April 3, 2025
Full Time
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Average Pay*: $14 - $20
*average hourly rate for this position in your area
Deadline date:
$15 - $16

Job Description

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Job Title: Acima Assistant Store Manager

Company: Rent-A-Center

Location: Roseville, MI

Pay: $15 – 16.49 per hour

AI Pay Analysis: The hourly rate of $15 – $16.49 for the role of “Acima Assistant Store Manager” in Roseville, MI, is below the average pay for similar positions in the retail management sector in the region, which typically ranges from $18 to $22 per hour depending on experience and specific responsibilities. Factors such as the cost of living in Michigan, competition from other local employers, and the level of responsibility associated with management roles suggest that this wage may not be competitive and might deter potential applicants seeking positions with more favorable compensation. Overall, to attract qualified candidates, this compensation would likely need to be reconsidered to align more closely with industry standards.

Job description:

The Assistant Store Manager plays a vital role in supporting the Store Manager in overseeing account management and sales activities while ensuring an exceptional customer service experience. This position involves active collaboration and communication with Acima retail partners to process credit applications, including those turned down and online orders, converting them into Acima credit customers. The Assistant Store Manager is responsible for reviewing lease applications, promoting Acima’s leasing benefits to customers, and driving sales conversions. This role will be executed within one of our partner retail store locations.

Compensation for the Assistant Store Manager is hourly, adhering to Acima’s established payroll procedures. In addition to the base hourly rate, the Assistant Store Manager may qualify for various performance-based bonus and incentive programs, contingent upon active employment status and fulfillment of additional established requirements, unless otherwise dictated by applicable local or state law. The expected pay range is between $15.00 and $16.49 per hour, plus potential monthly bonuses based on performance.

Key Responsibilities

Sales and Account Management

  • Drive customer growth through diverse channels, including web, partner stores, and walk-ins.
  • Actively listen to, identify, and address customer needs in a timely manner.
  • Educate customers on Lease-To-Own terms, payment structures, benefits, and the overall application process.
  • Close the sales cycle by converting lease applications from both in-store and online orders.
  • Collaborate effectively with Acima partner stores on all operational aspects.
  • Maintain regular communication with the Store Manager regarding store activities and team performance.

Customer Service

  • Develop and maintain partnerships with retail store personnel to generate customer referrals and enhance education on the Lease-To-Own process.
  • Swiftly address and resolve customer inquiries and complaints to uphold a high standard of customer satisfaction and service.
  • Foster a positive work environment that promotes coworker retention and minimizes turnover.

Job Requirements

  • Minimum age of 18 years.
  • High school diploma or GED.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and other relevant software applications.
  • Previous experience or familiarity with the rental or leasing industry is advantageous.
  • Highly organized with effective time-management skills and the ability to juggle multiple tasks.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Regular and consistent in-person attendance.

Why Work for Acima?

  • Comprehensive benefits package, including medical, dental, vision, life insurance, and various supplemental coverages.
  • An award-winning workplace culture.
  • Opportunities for career advancement.
  • Weekly pay schedule.
  • Discounts available through Acima partners.

Expected Hours of Work
This is a full-time position, with operating hours from Monday through Sunday. The exact days and hours may vary but will necessitate flexible availability, including evenings and weekends.

Physical Demands
In fulfilling the responsibilities of this role, the Assistant Store Manager will regularly engage in verbal communication and active listening with coworkers and customers. This position requires a high level of physical activity, including standing, walking, bending, kneeling, stooping, crouching, crawling, and occasional climbing throughout the workday.

Acima is an equal opportunity employer dedicated to making employment decisions without regard to race, religion, color, national origin, physical or mental disability, genetic information, sex, gender identity, age, sexual orientation, citizenship status, veteran status, or any other legally protected characteristic. This excerpt provides a summary of the role and is not exhaustive; additional tasks may be assigned as needed to support the organization’s evolving requirements. Rent-A-Center is proud to promote a diverse and inclusive work environment, standing firm in its commitment to equal employment opportunities.

Job Posting Date: Wed, 02 Apr 2025 03:33:53 GMT

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