ADMISSIONS GUEST EXPERIENCE HOST-Legoland
Job Description
Job Title: ADMISSIONS GUEST EXPERIENCE HOST
Company: Legoland
Location: Auburn Hills, MI
Pay: $12.8 per hour
AI Pay Analysis: An hourly rate of $12.80 for an “Admissions Guest Experience Host” in Auburn Hills, MI, appears to be on the lower end of the compensation spectrum for similar roles in customer service and hospitality. According to various wage data sources, such positions typically range from about $13 to $20 per hour, depending on factors such as the employer, specific job responsibilities, and local cost of living. While entry-level roles may start closer to this figure, a rate of $12.80 may not be competitive, especially considering the demands for guest interaction and service excellence in the admissions context. Overall, this rate may not align well with industry standards and could pose challenges in attracting and retaining qualified candidates in the region.
Job description:
What you’ll bring to the team:
About the Role
Are you passionate about creating unforgettable experiences filled with joy and laughter? Do you have a flair for engaging with people and a desire to be part of a team that brings smiles and cherished memories to visitors around the world? If so, you may have the magic that makes you a perfect fit for Team Merlin at Merlin Entertainments! We are currently seeking enthusiastic and fun-loving individuals to join our Admissions Team.
As a part-time Admissions Host for Team Merlin, you will play a vital role in crafting lasting memories for our guests while encouraging repeat visits. You will uphold the highest standards of guest service, presentation, and product knowledge, ensuring our guests enjoy a magical, fun, and safe experience.
Responsibilities:
– Embody an enthusiastic, assertive, and passionate approach to guest service while exemplifying the Merlin Values at every opportunity.
– Proactively engage with guests, displaying unparalleled enthusiasm and energy.
– Maintain a robust sales approach to achieve and exceed sales targets.
– Ensure queue management is conducted safely while delivering an exceptional guest experience.
– Communicate comfortably and effectively with a diverse range of guests, visitors, and team members.
– Ensure all public areas are well-stocked and organized, ready for attraction opening, and maintain cleanliness throughout the day.
– Adhere to opening and closing procedures as outlined in the department’s operational plan.
– Uphold health, safety, and security compliance within the workplace, including COVID-19 policies, practices, and regulations.
– Be prepared to stand, bend, kneel, and reach repetitively or for extended periods of time as required by the position.
Qualifications & Experience:
About You
– Preferably 6 months to 1 year of experience in ticketing/admissions, attractions, entertainment, or customer service roles.
– Possess a fun, dynamic, and friendly demeanor.
– Demonstrate excellent communication and listening skills with both guests and team members.
– Comfortable working in environments with loud noises and confined spaces.
– Self-motivated with the ability to work independently or as part of a team, equipped with strong problem-solving skills for addressing guest inquiries and concerns.
– Flexibility to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Benefits:
About The Benefits
Joining us presents exceptional opportunities for career development within our exciting global organization.
– Flexible working hours.
– 30% discount at the retail store.
– Merlin Magic Pass providing free admission to Merlin attractions worldwide.
– Competitive 401K plan.
– Access to discounts through the Merlin Marketplace Website on a wide range of online purchases.
– A fun working environment and much more!
About Us
Merlin Entertainments is a leading global provider of location-based family entertainment. As one of the largest attraction operators in the world, we focus on creating and delivering memorable, immersive experiences for millions of guests. We dedicate ourselves to creating magical memories, welcoming 67 million visitors each year, and ensuring unforgettable moments for all.
At Merlin, everyone matters. We want to ensure that all candidates can perform their best during the interview process; therefore, if you have any specific requirements due to health or disabilities, please reach out to our friendly team for assistance at [email protected]. Pay Range: USD $12.80/Hr.
Job Posting Date: Sat, 05 Apr 2025 03:35:00 GMT
Apply now!
