Agent-Pinkerton Consulting & Investigations

Job Description

Job Title: Agent

Company: Pinkerton Consulting & Investigations

Location: Detroit, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the role of “Agent” in Detroit, MI, I would need the specific rate you have in mind. Generally, compensation for such roles can vary based on industry (e.g., real estate, insurance, talent management), experience level, and local market conditions. In Detroit, as of my last knowledge update, the range for agent roles could typically vary from around $15 to $30 per hour, with higher rates for specialized fields or more experienced professionals. To determine if the offered rate is competitive, it should be compared against these benchmarks and adjusted for factors like the individual’s experience, desired qualifications, and benefits. Without specific figures, I can’t provide a precise assessment, but ensuring that the rate falls within or above the local market average is crucial for competitiveness.

Job description:

The Agent will undertake a range of responsibilities encompassing concierge-level security, residential and event protection services, response management, basic driving, and investigative tasks.

Essential Functions:

1. Uphold Pinkerton’s core values of integrity, vigilance, and excellence.
2. Provide clients with high-quality, concierge-level security at designated locations and events, including:
   • De-escalation of tense situations or interactions as they arise.
   • Compilation of detailed incident reports following any occurrences that necessitate documentation.
3. Conduct thorough investigations and complete comprehensive investigative reports.
4. Deliver response services related to emergency and crisis management, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat monitoring.
5. Facilitate transportation for the client to and from company locations and events.
6. Ensure the security of the client’s residential premises, which includes:
   • Reviewing CCTV footage, managing access control systems, and responding to alarms as necessary.
7. Identify and report any deficiencies or failures in equipment.
8. Perform other duties as assigned.

Education, Experience, and Certifications:
A High School Diploma or GED, coupled with experience in law enforcement, military, and/or security disciplines. Pinkerton is committed to fostering an inclusive workplace and encourages candidates from diverse backgrounds, experiences, and perspectives to apply.

Competencies:

• Possession of required state licenses and certifications.
• Experience in law enforcement, military service, and/or security.
• Experience in providing concierge-level customer service.
• Proficiency in conducting thorough investigations and producing precise reports.
• Familiarity with access control systems, CCTV operations, and alarm monitoring.
• Strong problem-solving capabilities.
• Ability to communicate effectively across all levels and diverse cultures.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and basic computer skills.

Working Conditions:
With or without reasonable accommodation, the role necessitates the physical and mental capacity to effectively perform all essential functions. Job demands include:

• Completion of background and reference checks, drug testing, and behavioral assessments in accordance with company standards.
• Maintaining composure while interacting with authorities, executives, clients, staff, and the public, especially under urgent and high-pressure situations.
• Exposure to sensitive and confidential information.
• Capability to manage multiple tasks simultaneously.
• Handling stressful encounters, particularly with individuals attempting to access unauthorized areas.
• Rapid and sound decision-making during emergencies or unusual situations.
• Working in environments that may require the carrying of authorized weapons and ammunition, as well as the use of protective gear and devices.
• Clear vision, hearing, speaking, and writing abilities to effectively respond to situations, communicate, observe, report incidents, and direct others.
• Frequent periods of sitting, standing, and walking, including potential stair climbing and traversing uneven terrain.
• Occasional lifting of objects weighing up to 10 pounds, and sometimes up to 25 pounds.
• Ability to focus on both near and distant objects.
• Required travel as necessary.

Pinkerton is an equal opportunity employer, welcoming all applicants and positions regardless of race, ethnicity, color, national origin, sex/gender, gender identity or expression, sexual orientation, marital status, prenatal status, pregnancy/childbirth or related conditions, religion, age, disability, genetic information, veteran status, or any protected status under applicable local, state, federal, or country-specific laws.

Job Posting Date: Wed, 20 Nov 2024 23:00:08 GMT

Apply now!