Assistant Community Manager-RPM Living

Howell, MI
October 31, 2024
Full Time
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Job Description

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Job Title: Assistant Community Manager

Company: RPM Living

Location: Howell, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for an “Assistant Community Manager” in Howell, MI, I would need specific details about that rate. However, in general, Assistant Community Managers typically earn between $15 to $25 per hour, depending on their experience, responsibilities, and regional cost of living. In Howell, MI, if the rate falls within or close to this range, it would be considered competitive and aligned with industry standards. If the rate is significantly above or below this range, further investigation into the specific job duties or local market conditions may be warranted to evaluate its competitiveness.

Job description:

Looking for an opportunity that stands apart from the rest? At RPM Living, we offer a refreshing and dynamic work culture, presenting numerous opportunities nationwide for you to shape your career with us. Enjoy competitive pay and benefits, access to best industry practices, comprehensive training and education programs, and a strong commitment to placing people first to guide you toward success.

The Assistant Community Manager plays a vital role in our operations, responsible for welcoming prospective residents, processing applications, managing leases and renewals, overseeing rent collections and evictions, and enhancing resident satisfaction and property visibility through effective communication and social media engagement.

Responsibilities:

  • Professionally greet and qualify prospects utilizing guest cards in our Lead Management Software. Assist with applications and deposits, ensuring compliance with company procedures and Fair Housing regulations.
  • Maintain an updated availability report and process applications, including conducting credit checks and rental history verification. Submit applications for the Community Manager’s approval and provide follow-ups to applicants.
  • Conduct apartment showings, facilitate sales closure, prepare units for move-ins, obtain required signatures from new residents, and deliver community orientations.
  • Oversee lease renewals, issue renewal notices, manage move-out processes according to lease terms, apply fees when necessary, and keep property management software accurate and updated with move-in/out and renewal details.
  • Manage rent collections and enforce lease agreements, track fees, and initiate eviction proceedings as necessary to ensure financial compliance and optimize revenue.
  • Foster resident satisfaction and retention by proactively addressing complaints, inquiries, and requests, taking appropriate actions to resolve service issues.
  • Follow eviction protocols, including notice requirements, court representation, and facilitating proceedings as needed.
  • Conduct market research by evaluating competing properties, implementing outreach marketing strategies, and updating relevant systems as necessary.
  • Assist in maintaining a vibrant social media presence for the property, enhancing visibility and community engagement.

Complete all necessary documentation for generating leases, move-ins, check-outs, and other peak periods in a timely manner.

Qualifications:

  • Education: High school diploma or GED; or 1-3 months of relevant experience or a combination of education and experience.
  • A minimum of one year in customer service or apartment leasing is required; experience in accounting alongside customer service is preferred.
  • Proficiency in Microsoft Office Suite and Project Management tools.
  • A valid driver’s license is required.

Physical Requirements:

  • Ability to sit for prolonged periods while performing desk work.
  • Capability to climb stairs and navigate various physical environments.
  • Must possess the ability to read documents and data presented on screens.
  • Ability to hear and comprehend verbal communications in person and via phone or computer.
  • Occasional lifting or carrying of items such as files or office supplies weighing up to 20 pounds may be required.
  • Proficiency in operating a computer and standard office equipment is necessary.

Work Environment:

  • This role requires on-site presence and entails spending time outdoors, often with exposure to various weather conditions.
  • Tasks may necessitate working in confined spaces, at heights, and in areas that could present potential hazards.

Employment with RPM Living is contingent upon successful completion of a background check and possession of a valid driver’s license.

At RPM Living, we pride ourselves on offering exceptional benefits aimed at enhancing your lifestyle, including:

  • Weekly pay for all associates working at an apartment community.
  • Comprehensive healthcare coverage for all full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits such as critical illness, hospital indemnity, and accident insurance.
  • A robust 401(k) plan with competitive company matching.
  • Opportunities for professional development, career advancement, and personalized learning plans.
  • Initiatives focused on Diversity, Equity, Inclusion, and Belonging (DEIB), accompanied by various Employee Resource Groups (ERGs).
  • Generous paid time off, along with floating holidays and volunteer days.
  • Discounts on services and memberships, including Costco, movie tickets, health and wellness programs, and travel.

Employment with RPM Living is subject to successful completion of background checks as required by local and federal regulations, as well as the possession of a valid driver’s license. RPM Living participates in E-Verify. For additional information, please refer to the E-Verify guidelines. RPM Living is an Equal Opportunity Employer.

Job Posting Date: Thu, 31 Oct 2024 08:49:32 GMT

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