Assistant Executive Housekeeper – Holiday Inn Express Grandville-Suburban Inns

Job Description

Job Title: Assistant Executive Housekeeper – Holiday Inn Express Grandville

Company: Suburban Inns

Location: Grandville, MI

Pay: $17.5 per hour

AI Pay Analysis: An hourly rate of $17.50 for the role of Assistant Executive Housekeeper at Holiday Inn Express in Grandville, MI, is somewhat competitive but may be on the lower end for the Midwest hospitality market. According to industry standards, similar positions typically range from $15 to $25 per hour, depending on the hotel brand, location, and employee experience. In Grandville, MI, while the cost of living is relatively moderate, the offered rate aligns with entry-level or less experienced roles but might not attract candidates with more experience or qualifications. Overall, it would be advisable for the employer to assess local wage trends and employee expectations to ensure they are competitive in attracting and retaining talent.

Job description:

The Holiday Inn Express offers a vibrant and fast-paced working environment, presenting abundant opportunities for career advancement. We invite you to join the premier team in the Hospitality Industry!

We are currently seeking a full-time Assistant Executive Housekeeper to assist the Executive Housekeeper in managing the overall operations of the housekeeping and laundry departments. This role is vital in upholding Suburban Inns’ Core Values and brand standards while ensuring that our guests experience complete satisfaction. Additionally, the Assistant Executive Housekeeper will be empowered to take charge in the absence of the Executive Housekeeper.

Compensation and Schedule:

• Starting Wage: $17.50 per hour, contingent on experience, with an additional $2 premium for weekend shifts.
• Shift: 1st shift with some weekend availability required.

Benefits Include:

• Discounts at hotel and restaurant establishments
• Earned Paid Time Off for all team members
• Health, vision, dental, and life insurance for full-time team members
• Flexible scheduling options
• Holiday pay
• Eight hours of paid volunteer time annually
• Opportunities for advancement and professional development
• Monetary recognition and referral programs
• Fully paid maternity, paternity, or adoption leave for qualifying employees
• Employee Assistance Program (EAP) offering three free counseling sessions, an online resource library, and access to legal, financial, and elder care consultations.

Essential Functions:

• Welcome all guests warmly and foster personal connections to enhance their experience.
• Train and oversee Housekeepers and Laundry Team Members as necessary.
• Hold team members accountable to the employment standards and performance expectations established by Suburban Inns and brand guidelines.
• Administer disciplinary actions in accordance with Suburban Inns’ policies when required.
• Ensure that housekeepers complete a minimum of two rooms per hour while maintaining the high standards of Suburban Inns.
• In the Executive Housekeeper’s absence, responsibilities will include:
  • Preparing daily housekeeping task sheets and assigning them to scheduled housekeepers, taking into account any late checkouts, as well as assigning hallways and additional tasks.
  • Collecting and managing lost and found items, ensuring they are stored for a minimum of 90 days.
  • Logging all cleaned rooms into the computer system.
  • Maintaining regular communication with the front desk regarding early departures, late checkouts, and other guest needs.
  • Assisting with cleaning rooms, public areas, and laundry per Suburban Inns and brand standards.
  • Inspecting all outgoing rooms to confirm cleanliness exceeds expectations.
  • Addressing any identified issues with rooms immediately, providing guidance to housekeepers when necessary.
  • Reporting safety concerns and maintenance issues to the relevant department.
  • Notifying the Guest Service Manager, AGM, or GM about any special room concerns (e.g., damage, smoke, pets) for appropriate charge application.
  • Resolving team member issues and concerns promptly and professionally while keeping the Executive Housekeeper informed.
  • Ensuring compliance with all Suburban Inns and brand operational standards at all times.
  • Organizing and promptly storing deliveries to maintain fully stocked storage areas.
  • Keeping storage rooms orderly and alerting the Executive Housekeeper when supplies need replenishing.
  • Demonstrating regular and consistent attendance.
  • Adhering to all Suburban Inns procedures.
  • Performing additional duties as requested by management.

Position Requirements:

• Knowledge: Ability to interpret information, perform basic arithmetic functions, and possess foundational computer skills, record-keeping capabilities, and effective communication skills.
• Experience: A minimum of six months of job-related experience is required.
• Certification: Completion of Hazcom Training and Bloodborne Pathogen Training is necessary.
• Schedule: Work hours may vary between day, evening, night, holiday, and weekend shifts based on business needs.

Uniform and Appearance Guidelines:

• Uniform and name tag will be provided, while closed-toed, non-slip shoes must be supplied by the team member.
• Appearance standards include well-groomed hair and management approval for facial piercings and visible tattoos not covered by a work uniform. Offensive tattoos, as determined by management, must remain covered at all times, ensuring compliance with company values regarding all characteristics of protected status.

As a dynamic organization within a rapidly evolving industry, job responsibilities may adjust according to business requirements, potentially encompassing additional duties not outlined above.

Job Posting Date: Fri, 07 Mar 2025 01:46:14 GMT

Apply now!