Assistant Executive Housekeeper – Holiday Inn Express Grandville-Suburban Inns

Job Description

Job Title: Assistant Executive Housekeeper – Holiday Inn Express Grandville

Company: Suburban Inns

Location: Grandville, MI

Pay: $17.5 per hour

AI Pay Analysis: The hourly rate of $17.50 for the position of “Assistant Executive Housekeeper” at Holiday Inn Express in Grandville, MI, appears to be slightly below the average for similar roles in the region. According to data from various labor market sources, housekeeping supervisory positions typically see pay rates ranging from $18 to $23 per hour, depending on experience and specific responsibilities. Additionally, considering the cost of living in Michigan, as well as the demands of supervisory roles that may include staff training and management, the offered rate may not fully align with industry standards. Therefore, while the pay might be acceptable for entry-level candidates or those new to the hospitality industry, it may be less competitive for experienced professionals in this field.

Job description:

The Holiday Inn Express offers a dynamic and fast-paced work environment with abundant opportunities for career advancement. We invite you to join our exceptional team in the Hospitality Industry!

As a full-time Assistant Executive Housekeeper, you will support the Executive Housekeeper in the overall management of the housekeeping and laundry departments, adhering to Suburban Inns’ Core Values and brand standards while exceeding guest expectations. This position requires taking charge of operations in the absence of the Executive Housekeeper.

Starting Wage: $17.50 per hour, based on experience, with an additional weekend premium of $2.

Benefits Include:

• Discounts at hotel and restaurant establishments
• Earned Paid Time Off for all team members
• Comprehensive insurance packages (health, vision, dental, life) for full-time employees
• Flexible work schedules
• Holiday pay
• 8 hours of paid volunteer time annually
• Opportunities for advancement and professional development
• Monetary recognition and referral programs
• 100% paid maternity/paternity or adoption leave for eligible employees
• Employee Assistance Program (EAP) offering counseling, an online resource library, and access to legal, financial, and elder care consultations

Essential Functions:

• Welcome all guests with a friendly demeanor, fostering personal connections to ensure they feel valued and at home.
• Provide training for Housekeepers and Laundry Team Members as required.
• Hold team members accountable for meeting employment standards and job performance aligned with Suburban Inns’ core values.
• Administer necessary disciplinary actions according to the policies of Suburban Inns.
• Ensure housekeepers meet productivity standards by completing at least two rooms per hour without compromising quality.
• During the Executive Housekeeper’s absence, you will:
  • Prepare and assign daily housekeeping task sheets to scheduled staff, noting any late checkouts and extra assignments.
  • Collect and store all lost and found items, maintaining them for a minimum of 90 days.
  • Enter and update all clean rooms in the computer system.
  • Maintain regular communication with the front desk to manage early departures and late checkouts.
  • Clean guest rooms, public areas, and assist in laundry operations as needed while upholding brand standards.
  • Conduct thorough inspections of all checkout rooms to ensure cleanliness exceeds our high standards.
  • Immediately address any room issues, providing guidance to housekeepers as necessary.
  • Identify and report any safety or maintenance concerns to the appropriate department.
  • Communicate any special room issues (e.g., damage, smoke, pets) to the Guest Service Manager, Assistant General Manager, or General Manager for appropriate charges to be applied.
  • Address team member concerns in a timely and professional manner, conveying any issues to the Executive Housekeeper.
  • Ensure adherence to all operational standards mandated by Suburban Inns.
  • Organize and stock delivery items promptly upon arrival.
  • Maintain organized storage areas and report any supply needs to the Executive Housekeeper.
  • Demonstrate consistent and reliable attendance.
  • Adhere to all Suburban Inns processes and policies, as outlined in relevant job descriptions.
  • Perform additional duties as requested by management.

Position Requirements:

• Minimum Knowledge: Ability to interpret information, perform basic arithmetic, and communicate effectively. Basic computer skills and record-keeping may be required.
• Formal Education and Job-Related Experience: A minimum of six months of relevant experience is required.
• License, Training, and/or Certification Required: Hazcom Training and Bloodborne Pathogen Training are necessary.

Work Schedule: Availability to work varying shifts, including day, evening, night, holidays, and weekends, based on business demands.

Uniform and Appearance Guidelines:

• Uniform: A uniform and name tag will be provided; however, team members must supply their own closed-toe, non-slip shoes.
• Appearance: Hair must be well-groomed, and any facial piercings and tattoos not covered by the uniform require management approval. Tattoos deemed offensive or inappropriate must be concealed at all times in accordance with company policy.

We recognize that the hospitality industry is dynamic and ever-evolving. As such, job responsibilities may change to meet the needs of the business. You may be required to undertake additional or different responsibilities beyond those outlined in this description.

Job Posting Date: Thu, 03 Apr 2025 06:02:48 GMT

Apply now!