Assistant General Manager-Crunch Fitness – Fit Fusion LLC

Job Description

Job Title: Assistant General Manager

Company: Crunch Fitness – Fit Fusion LLC

Location: Walker, MI

Pay: $39500 – 55000 per year

AI Pay Analysis: The hourly rate of $39,500 – $55,000 per year for the role of Assistant General Manager in Walker, MI, translates to approximately $19 – $26 per hour, which is relatively low for this position. Generally, Assistant General Managers in various industries typically earn between $50,000 to $70,000 annually, depending on the sector and specific responsibilities, with many positions offering higher rates, especially in larger companies or more competitive markets. Therefore, while this salary range may appeal to entry-level candidates or those in smaller businesses, it may not be competitive for experienced professionals in the industry, particularly given the rising living costs and wage demands in the region.

Job description:
Benefits:

– Performance-based bonus opportunities
– Competitive salary package
– Employee discount programs
– Complimentary uniforms
– Advancement opportunities
– Paid time off
– Profit-sharing participation
– Comprehensive training and development programs

Overview:

The Assistant General Manager contributes to a high-performance gym environment by working closely with the General Manager to oversee all operational aspects of the facility. This role is vital in the training, development, and supervision of the Member Service Representative (MSR) team, with a primary focus on delivering an exceptional member experience that aligns with Crunch brand standards.

Responsibilities:

– Assist in the recruitment, hiring, training, and development of high-performing team members to ensure optimal staffing at all times.
– Monitor staff performance against established KPIs to meet or exceed expectations.
– Set a positive example by achieving personal and team performance goals.
– Manage team member performance standards through continuous development, training, and coaching.
– Support the General Manager in various operational areas, including:
– Scheduling and labor management
– Resolving member service issues with empathy and efficiency
– Addressing or escalating employee matters as necessary
– Leading generation and outreach initiatives to drive new member sales
– Facilitating new member acquisition and smooth integration into available services and programs
– Establishing team member goals, development plans, and conducting regular staff meetings
– Supervise club asset management, which includes inventory reconciliation, supply ordering, and oversight of minor equipment expenditures
– Oversee all front desk and Kid’s Crunch activities
– Ensure a clean facility and appropriate maintenance of equipment
– Manage the Daily Cleaning Checklist and oversee facility/equipment work order processes
– Utilize Crunch-specific tools for communication, documentation, and support of overall club operations, including incident reporting, facility standards, internal communications, and process integration
– Maintain consistent compliance with all Crunch policies, procedures, and service standards.

Requirements:

– A minimum of 2 years of management experience in a fitness facility and/or customer service-oriented environment
– Proven track record of executing objectives efficiently and effectively managing key KPIs
– Experience in leading and supervising team members is preferred
– CPR/AED certification required (can be obtained within the first 30 days of employment)
– Knowledge of labor control, recommended staffing levels, and overtime management
– Strong communication skills, demonstrating clarity and confidence.

Reporting Structure:

– Reports directly to the General Manager.
– Collaborates with the Fit Fusion management team.

Job Posting Date: Tue, 21 Jan 2025 06:05:58 GMT

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