Assistant General Manager OEM-Aimbridge Hospitality

Grand Rapids, MI
November 7, 2024
Full Time
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Job Description

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Job Title: Assistant General Manager OEM

Company: Aimbridge Hospitality

Location: Grand Rapids, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the “Assistant General Manager OEM” in Grand Rapids, MI, it would be essential to know the specific hourly rate you’re referring to. However, generally speaking, the salary for an Assistant General Manager in the OEM (Original Equipment Manufacturer) sector typically ranges between $25 to $45 per hour, depending on experience, company, and the complexity of responsibilities. Factors like the local cost of living, demand for skilled roles in the manufacturing sector, and competitive salaries offered by similar companies in the region further influence this rate. To determine competitiveness, it would be advisable to compare the specified rate against industry benchmarks and job postings in the Grand Rapids area. If the rate falls within or above this range, it can be considered competitive; if it’s below, it may need to be reevaluated.

Job description:

Ensure guest satisfaction and efficient hotel operations by supervising various departments in the absence of the General Manager and/or the Manager on Duty. Support the General Manager in achieving hotel profitability through strategic revenue generation, cost control, guest satisfaction, and associate development. Management-level associates are expected to dedicate as much time as necessary each workday to fulfill their responsibilities, with applicable overtime calculated for OEM associates.

Qualifications:

  • A minimum of 5 years of progressive experience in Rooms or Food & Beverage departments within a hotel; alternatively, a four-year college degree coupled with 2 to 3 years of experience in a Rooms or F&B department at a hotel; or a two-year college degree with 3 to 4 years of relevant experience.
  • Previous supervisory experience is required.
  • Proficiency in Windows Operating Systems is essential.
  • Ability to evaluate and select among alternative courses of action swiftly and accurately.
  • Capacity to thrive in stressful, high-pressure situations while maintaining composure and objectivity.
  • Effective problem-solving skills, including the ability to anticipate, prevent, identify, and resolve workplace issues.
  • Strong analytical skills to assimilate complex information from varied sources and adjust as necessary.
  • Proficient communication skills to actively listen, understand, clarify, and address concerns raised by co-workers and guests.
  • Competence in handling financial information and data, along with basic arithmetic functions.
  • Clear conveyance of information and ideas.

Responsibilities:

  • Engage with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain regular attendance in accordance with Aimbridge Hospitality standards, adjusting to the hotel’s scheduling needs.
  • Uphold high standards of personal appearance and grooming, adhering to Aimbridge Hospitality’s dress code and wearing a nametag when on duty.
  • Ensure compliance with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Fulfill certification requirements relevant to the position, including Food Handlers, Alcohol Awareness, CPR, and First Aid.
  • Oversee the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments, addressing deficiencies in consultation with the supervisor on duty.
  • Utilize competencies from Aimbridge and brand training materials to enhance self-development across operational departments, collaborating with Department Heads to understand the impact of each role on hotel operations.
  • Assist the General Manager in revenue generation initiatives by participating in sales efforts, greeting important clients, and engaging with the Sales Team as needed.
  • Support the development of managerial and hourly employees through implementing Corporate-approved training programs, ensuring regular one-on-one meetings with Department Heads to facilitate personnel development.
  • Foster an empowering environment for employees to make decisions that enhance guest satisfaction, following up on successes and opportunities with the relevant Department Head.
  • Collaborate with the General Manager to produce financial reports as required by the Corporate Office, adhering to all corporate and managerial deadlines.
  • Participate in scheduled Manager on Duty (M.O.D.) coverage as required.
  • Ensure that service standard training is effectively implemented in each department.
  • Oversee recruiting, hiring, and training initiatives for Guest Services to align with occupancy levels.
  • Maintain visibility in public areas during peak times, greeting guests and providing assistance as needed.
  • Implement procedures for the management of the hotel safe, focusing on security best practices while conducting monthly audits.
  • Ensure that all scheduled meetings occur on the property.

Job Posting Date: Wed, 06 Nov 2024 23:55:59 GMT

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