Assistant General Manager OEM/HM-Crestline Hotels & Resorts

Job Description

Job Title: Assistant General Manager OEM/HM

Company: Crestline Hotels & Resorts

Location: East Lansing, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the role of “Assistant General Manager OEM/HM” in East Lansing, MI, it is essential to consider various factors, including local cost of living, industry standards, and comparable positions. Typically, Assistant General Managers in the OEM (Original Equipment Manufacturer) sector can expect hourly rates ranging from $25 to $45, depending on experience, company size, and specific responsibilities. In East Lansing, which has a relatively moderate cost of living compared to larger cities, an hourly rate at the higher end of this spectrum would be considered competitive. However, it’s crucial to ensure that the offered rate reflects the expected qualifications and aligns with regional market trends; therefore, if the rate is significantly below $30 per hour, it may not be competitive for attracting qualified candidates in this field.

Job description:
Crestline Hotels & Resorts is seeking an Assistant General Manager to join our esteemed team. This pivotal role is designed to provide exceptional on-site leadership across one of Crestline’s multi-million dollar business units, ensuring operational excellence and an unwavering commitment to superior customer service.

As a key operational leader within the organization, this position offers a remarkable opportunity to:

– Leverage your existing operational expertise while enhancing your skills in financial management, forecasting, human resources, and additional accounting functions.
– Contribute to a hotel brand recognized for its outstanding reputation in the hospitality industry.
– Receive comprehensive support from various corporate divisions, including Operations, Sales & Marketing, Accounting, IT, and Human Resources.

The ideal candidate for the Assistant General Manager role will possess the ability to:

– Integrate strategic planning with hands-on execution in a dynamic, fast-paced environment.
– Foster collaboration among direct reports and maximize individual potential.
– Maintain current market share while proactively pursuing growth opportunities, particularly from local competitors.
– Engage effectively with the Hotel General Manager, key leaders and staff throughout the hotel, and corporate stakeholders as necessary.

Key Duties & Responsibilities:

– Provide dedicated support to the General Manager in maintaining and advancing Hotel Brand Standards to enhance Guest Satisfaction (GSS). Your ability to quickly understand and drive these standards will be crucial.
– Master all Accounts Receivable and Payable functions within the first 30 days of employment.
– Become well-versed in all HR processes within the first month, actively participating in the onboarding and successful integration of new hires.
– Develop a staff optimization plan to ensure newly hired and current team members understand their roles and have the necessary tools to deliver exceptional service and success within the initial 30 days.

Education and Experience:

– A Bachelor’s degree or equivalent education, combined with at least one (1) year of relevant Assistant General Manager experience; alternatively, a high school diploma or equivalent and at least three (3) years of related experience; or any equivalent combination of education and experience that equips the candidate with the requisite skills, knowledge, and abilities.
– Proficient computer skills are essential, including effective communication via email and a strong aptitude for manipulating and interpreting data from spreadsheets and databases.
– Experience with hotel information systems is required.

Preferred Skills and/or Education:

– Prior hotel industry experience.
– Familiarity with Opera and M3 systems.
– Substantial operational management experience within a Select Service and/or Extended Stay property is desirable.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

Job Posting Date: Tue, 12 Nov 2024 05:15:17 GMT

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