Assistant General Manager-Volunteer Hospitality Llc

Cleveland, OH
April 8, 2025
Full Time
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Average Pay*: $18 - $25
*average hourly rate for this position in your area
Deadline date:
$22 - $26

Job Description

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Job Title: Assistant General Manager

Company: Volunteer Hospitality Llc

Location: Cleveland, OH

Pay: $45000 – 55000 per year

AI Pay Analysis: The hourly equivalent of an annual salary of $45,000 to $55,000 translates to approximately $21.63 to $26.44 per hour. In Cleveland, OH, this pay range appears somewhat below the national average for an Assistant General Manager, which typically ranges between $50,000 and $75,000 depending on the industry, company size, and specific responsibilities. While lower-paying positions may exist, especially in smaller businesses or less competitive industries, this salary does not fully align with the expectations for this role, particularly in terms of experience and market demand, suggesting that it may not be competitive in attracting qualified candidates.

Job description:

  • Supervision and Training:
    Supervise and train staff across various departments, equipping them to deliver exceptional guest service while upholding the hotel’s standards.

  • Day-to-Day Operations:
    Assist the General Manager in overseeing the hotel’s daily operations, including the front desk, housekeeping, food and beverage services, and maintenance.

  • Guest Relations:
    Address guest inquiries, complaints, and requests, ensuring a positive guest experience by promptly resolving issues.

  • Quality Assurance:
    Uphold and enhance hotel standards related to guest satisfaction, employee satisfaction, and overall quality assurance.

  • Budget Management:
    Contribute to the development and management of the hotel’s budget by monitoring expenses and identifying opportunities for cost savings.

  • Performance Monitoring:
    Evaluate the performance of various departments and pinpoint areas for improvement.

  • Problem Solving:
    Identify problems in a timely manner and develop alternative solutions to ensure effective resolutions.

  • Safety and Security:
    Guarantee the safety and security of both guests and staff by implementing and enforcing stringent safety protocols.

  • Staff Management:
    Assist in the recruitment, training, and evaluation of staff to foster a motivated and productive workforce.

  • Revenue Management:
    Collaborate with the General Manager to develop and implement strategies aimed at maximizing revenue and occupancy rates.

  • Marketing and Sales:
    Support marketing and sales initiatives to promote the hotel and attract new clientele.

  • Financial Reporting:
    Aid in the preparation of financial reports and the analysis of financial data.

  • Inventory Control:
    Help manage inventory levels, ensuring that necessary supplies are readily available.

  • Communication:
    Serve as a primary point of contact for guests, staff, and vendors, ensuring clear and effective communication channels.

  • Policy Implementation:
    Ensure adherence to all hotel policies and procedures to maintain operational integrity.

Job Posting Date: Sun, 16 Mar 2025 07:35:26 GMT

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