Associate Director of Sales-Sunrise Senior Living

Job Description

Job Title: Associate Director of Sales

Company: Sunrise Senior Living

Location: Bloomfield Hills, MI

Pay: $23 per hour

AI Pay Analysis: An hourly rate of $23 for an “Associate Director of Sales” in Bloomfield Hills, MI, translates to an annual salary of approximately $47,840, which is significantly lower than industry standards for this role. According to various salary data sources, the average salary for an Associate Director of Sales typically ranges from $80,000 to $130,000 per year, depending on the industry and company size. Given the responsibilities associated with this position, such as managing sales teams, developing strategies, and driving revenue, an hourly rate of $23 does not align with competitive compensation in this field, indicating that the offered rate may not attract qualified candidates or retain talent effectively.

Job description:
The Associate Director of Sales (ADOS) plays a pivotal role in assisting the Sales and Marketing team in meeting the community’s occupancy and revenue objectives. This position entails managing the community’s sales and marketing database (CRM), maintaining and organizing sales materials, and supporting the planning and execution of on-site sales and marketing events. Additionally, the ADOS will coordinate resident move-in processes, ensuring a seamless transition from administrative tasks to personal engagements.

Under the guidance of the Director of Sales (DOS), Director of Sales and Marketing (DSM), or Sales Specialist (SS), the ADOS may also take initiative in advancing sales leads, which may involve making outbound calls, handling incoming inquiries, and presenting information to prospective clients.

As a valued member of the Sunrise team, you will be expected to uphold our Mission, Principles of Service, and Core Values, which emphasize the intrinsic value of human life. Specific responsibilities for this role include but are not limited to the following:

– Assisting the Sales and Marketing team in achieving proficiency with the CRM lead tracking system.
– Ensuring accurate upkeep of prospect information within the CRM.
– Cultivating trusting relationships with prospects by articulating how Sunrise’s offerings meet their needs.
– Collaborating with the Executive Director (ED), DSM, and DOS to maintain model suites and apartments in a presentable condition.
– Supporting the community leadership team in setting and tracking sales targets effectively.
– Demonstrating strong telephone skills to generate qualified leads and appointments.
– Preparing resident Administrative Files in compliance with Sunrise and relevant state regulations.
– Overseeing the move-in process according to the Resident Move-In Checklist.
– Engaging with new residents and their families on Move-In day to review the Move-In Packet and ensure understanding of essential information.
– Coordinating Resident Assessments in collaboration with nursing leadership.
– Ensuring timely completion of necessary forms by residents and their families.
– Facilitating the signing of Resident Agreements and reviewing welcome materials.
– Introducing new residents and their families to the community’s amenities and services.
– Arranging hospitality meals for residents and their families on Move-In day.
– Verifying that suites are ready for occupancy via the Suite Readiness Checklist.
– Working with the Maintenance Coordinator to address any suite readiness issues.
– Maintaining open communication with residents and families throughout the move-in experience to foster a smooth transition.
– Initiating contact with the resident’s physician to secure necessary documentation.
– Supporting residents in establishing connections within the community through various engagement activities.
– Ensuring confidentiality and protection of resident information at all times.
– Facilitating the Sunrise Founders Club for qualifying new residents and their families.
– Collaborating with the community team to ensure compliance with OSHA regulations and promoting safety protocols.
– Upholding safety best practices, including the proper use of Personal Protective Equipment (PPE) and adherence to safety procedures.
– Actively participating in team dynamics and committing to shared objectives.
– Embodying the Team Member Credo in interactions with staff and residents.
– Committing to the principles of service that govern our engagement with residents and guests.
– Contributing to the enhancement of overall engagement strategies for both customers and team members.
– Attending regular team meetings and training sessions as directed.
– Maintaining compliance with requisite training and standards laid out by Sunrise and regulatory bodies.
– Supporting successful sales and marketing events organized by the team.
– Performing additional responsibilities as assigned.

To excel in this role, candidates should possess the following qualifications:

– A minimum of one year of experience in a sales support position, or two years as a Sunrise Team Member.
– Prior experience in customer service or sales is preferred.
– Ability to manage multiple tasks and priorities effectively.
– Excellent telephone, written, and verbal communication skills.
– Experience in facilitating small group presentations.
– Strong organizational and time management abilities.
– Demonstrated good judgment along with problem-solving and decision-making skills.
– Proficiency in computer applications, including Microsoft Office suite (Windows, Outlook, Excel) and familiarity with Sunrise-specific applications, with a willingness to learn new systems.

At Sunrise, our dedication to quality of life in senior care is at the forefront of our mission. We recognize that our team members are our greatest asset, and we are committed to fostering an environment where care is complemented by support and growth. Our extensive benefits package and commitment to professional development underscore our belief that the potential of our team members is limitless. We invite you to apply and discover why Sunrise Senior Living is recognized as a Great Place to Work®.

Sunrise places high importance on the health and safety of our residents, families, and team members. Employment is contingent upon successful completion of a drug test (excluding marijuana), participation in mandated testing, and adherence to vaccination guidelines as required by applicable laws.

Compensation will be competitive and reflective of the geographic location, skills, experience, and qualifications of the selected candidate.

Job Posting Date: Thu, 21 Nov 2024 08:01:37 GMT

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