Automotive Express Lane Service Advisor-Germain Honda of Dublin

Dublin, OH
February 16, 2025
Full Time
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Average Pay*: $15 - $20
*average hourly rate for this position in your area
Deadline date:
$20 - $20

Job Description

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Job Title: Automotive Express Lane Service Advisor

Company: Germain Honda of Dublin

Location: Dublin, OH

Pay: $20 per hour

AI Pay Analysis: An hourly rate of $20 for the role of “Automotive Express Lane Service Advisor” in Dublin, OH, appears to be on the lower end of the competitive spectrum for this position. As of 2023, the typical pay for automotive service advisors in the U.S. generally ranges from $15 to $25 per hour, with experienced professionals in Ohio and similar markets often earning salaries that can reach up to $30 or more per hour when commissions and bonuses are factored in. Given the cost of living in Dublin and the need for specialized knowledge in automotive services, a rate of $20 may not fully align with industry standards for experienced advisors, potentially making it less attractive to qualified candidates in this job market.

Job description:

As an Automotive Express Lane Service Advisor at Germain Honda of Dublin, you will play a crucial role in ensuring a seamless service experience for our valued customers. This full-time position offers a competitive hourly rate of $20, supplemented by bonuses based on Customer Satisfaction Index (CSI) scores.

Germain Honda of Dublin provides a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Vacation
  • Paid Company Holidays
  • Company Outings and Activities
  • Ongoing Professional Development
  • Employee Discounts
  • A Family-Friendly and Inclusive Culture
  • Opportunities for Career Growth and Internal Promotions
  • Custom and Competitive Wage Plans
  • A work schedule that allows for a balanced life, with Sundays off

Responsibilities:

  • Manage service calls, schedule, and confirm appointments with customers
  • Write and process repair orders efficiently
  • Serve as a vital liaison between technicians and clients
  • Guide clients throughout the service process to enhance their experience
  • Collaborate with team members regarding loaner vehicle availability, warranty processing, and proper disclosures

Qualifications:

  • A minimum of 2 years of relevant experience in a similar role
  • Proven track record of achieving high customer satisfaction results
  • Strong organizational skills coupled with a friendly demeanor
  • Exceptional communication abilities with clients
  • Professional appearance and demeanor
  • Ability to work effectively in a team while also being self-motivated
  • Capability to operate with minimal supervision
  • A clean driving record

At Germain, our mission is to attract, develop, and retain exceptional talent dedicated to delivering an outstanding customer experience that fosters loyalty beyond reason, one customer at a time.

For immediate consideration, please visit our website. We are an equal opportunity employer committed to maintaining a workplace free from discrimination and harassment, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Posting Date: Fri, 14 Feb 2025 23:56:46 GMT

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