Banquet Captain-Great Wolf Lodge

Williamsburg, MI
November 3, 2024
Full Time
Apply Now
Average Pay*:
*average hourly rate for this position in your area
Deadline date:

Job Description

Rate this Job

Job Title: Banquet Captain

Company: Great Wolf Lodge

Location: Williamsburg, MI

Pay:

AI Pay Analysis: To assess the competitiveness of the hourly rate for a Banquet Captain in Williamsburg, MI, it’s necessary to consider several factors, including local cost of living, demand for hospitality roles, and industry standards. As of my last knowledge update in October 2023, hourly rates for Banquet Captains typically ranged from $15 to $25 per hour nationally, with variations based on experience, venue prestige, and regional economic conditions. Given that Williamsburg is a smaller town in Michigan, rates might be on the lower end of that spectrum; however, if the offered rate aligns with or exceeds this range, it would be considered competitive for the area, particularly if accompanied by benefits or opportunities for tips. For a thorough evaluation, specific data regarding the actual offered hourly rate and local market conditions would be necessary.

Job description:

Pay: $19 per hour

At Great Wolf, the Banquet Captain is tasked with ensuring the highest level of satisfaction for event and meeting guests. This role involves overseeing a team of banquet setup staff and servers, serving food and beverages to guests, and taking orders when staffing levels require additional support.

We are currently hiring for full-time, part-time, and flexible scheduling positions.

Join Our Pack:

  • Career Growth: This is an excellent opportunity to start or advance your career through cross-training, access to a scholarship fund, and comprehensive talent development programs at all levels.
  • Exclusive Perks: Enjoy exclusive benefits for you, your family, and friends, including discounted vacations and employee referral incentives.
  • Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional training, and leadership development.
  • Wellness Focus: We prioritize your well-being with flexible scheduling, a holistic wellness program, and comprehensive support through our Employee Assistance Program and Employee Relief Fund.
  • Diversity and Inclusion: Join a team that champions diversity and fosters an inclusive environment where everyone feels welcomed and valued.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Telehealth Resources
  • Life Insurance
  • 401K with Employer Match
  • Paid Vacation Time Off
  • Paid Parental Leave

Essential Duties & Responsibilities:

  • Lead, supervise, and engage in setup activities, which include arranging tables and chairs, buffet and bar setup, preparation of condiments, and labeling of service stations while anticipating beverage needs.
  • Assist the Banquet Manager in various administrative and personnel-related tasks, including scheduling, time clock reviews, performance evaluations, disciplinary actions, investigations, and training and development.
  • Interpret Banquet Event Orders (BEOs) and follow the instructions provided by the Banquet Manager.
  • Facilitate and lead departmental meetings, including pre-meal and post-meal briefings.
  • Develop a comprehensive understanding of each event, acting as the main point of contact for specific details.
  • Establish the Order of Service and adhere to service standards as directed by the Banquet Manager, ensuring timely and proper service delivery.
  • Assign service stations to banquet servers, anticipating highly effective and balanced teams.
  • Ensure the completion of all assigned side-work and preparations for future events before departing.
  • Supervise the cleanup after all functions, ensuring that floors, dishes, equipment, and supplies are thoroughly cleaned and properly stored.

Basic Qualifications & Skills:

  • Previous experience as a server is required.
  • Flexibility with scheduling to accommodate business demands is essential.
  • Successful completion of a criminal background check and drug screening is necessary.

Desired Qualifications & Traits:

  • Previous experience in a banquet setting and as a Banquet Captain is preferred.
  • Strong leadership capabilities and a proven track record of teamwork.
  • Ability to project a professional image that inspires trust and confidence.
  • An enthusiastic and positive demeanor.

Physical Requirements:

  • Ability to lift up to 30 lbs.
  • Capable of bending, stretching, and twisting.
  • Able to stand for extended periods.

Application Instructions:
To apply, click on “Apply Now” or engage with a recruiter via chat on the Great Wolf website. Following a brief application process, qualified applicants will receive immediate invitations to set up an interview or attend an upcoming hiring event.

Job Posting Date: Sun, 03 Nov 2024 08:09:02 GMT

Apply now!

Related Jobs