Banquet Captain-Great Wolf Lodge

Job Description

Job Title: Banquet Captain

Company: Great Wolf Lodge

Location: Traverse City, MI

Pay: $19 per hour

AI Pay Analysis: An hourly rate of $19 for a Banquet Captain in Traverse City, MI, appears to be on the lower end of the spectrum when compared to industry standards, particularly for regions in the northern Midwest where the cost of living can be higher. According to available salary data, Banquet Captains typically earn between $20 to $30 per hour, depending on experience, the type of establishment, and specific responsibilities. Additionally, considering the role’s requirements for leadership, event coordination, and customer service, the $19 rate may not effectively attract qualified candidates or retain talent in a competitive hospitality market. Overall, this wage might struggle to meet local living costs and could be considered non-competitive.

Job description:

Pay: $19 per hour

At Great Wolf, the Banquet Captain plays a pivotal role in ensuring the satisfaction of guests attending various events and meetings. This position involves overseeing a dedicated team of banquet setup staff and servers, serving food and beverages to guests, and taking orders when additional support is needed.

We are currently hiring and offer full-time, part-time, and flexible scheduling opportunities.

Join our Pack:

• Career Advancement: Great Wolf provides an excellent environment to begin or elevate your career, offering cross-training, scholarship opportunities, and talent development programs at every level.
• Attractive Perks: Benefit from exclusive perks for you, your family, and friends, including discounted vacations and employee referral bonuses.
• Learn While You Earn: Access Great Wolf University, which provides on-the-job training, functional training, and leadership development.
• Wellness Focus: We prioritize your well-being with flexible scheduling, a holistic wellness program, technology resources, and support through our Employee Assistance Program and Employee Relief Fund.
• Diversity and Inclusion: Join a team that celebrates diversity and inclusion through initiatives designed to ensure everyone feels welcomed and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Lead, supervise, and actively participate in event setup, which includes arranging tables and chairs, buffet and bar setup, preparation of condiments, labeling stations, and anticipating beverage needs.
• Assist the Banquet Manager with administrative and personnel-related tasks, including scheduling, time clock reviews, overtime management, performance evaluations, disciplinary actions, investigations, and training and development.
• Interpret Banquet Event Orders (BEOs) and execute instructions from the Banquet Manager.
• Facilitate and conduct departmental meetings, including pre-meal and post-meal briefings.
• Maintain a comprehensive understanding of each event, serving as the primary contact for details related to the occasion.
• Establish the Order of Service and adhere to service standards as directed by the Banquet Manager and/or the Conference Center Family Traditions, ensuring that event timing is managed effectively.
• Assign service stations to banquet servers, fostering balanced and efficient working teams.
• Ensure completion of all assigned side work and pre-event tasks prior to departure.
• Supervise and verify the thorough cleanup after all functions, ensuring floors, dishes, equipment, and supplies are properly cleaned and stored.

Basic Qualifications & Skills

• Previous experience as a server.
• Flexibility regarding scheduling to meet business demands.
• Successful completion of a criminal background check and drug screening.

Desired Qualifications & Traits

• Prior experience in banquet roles.
• Previous experience as a Banquet Captain.
• Strong leadership skills and a proven ability to work collaboratively in a team.
• Professional demeanor that inspires trust and confidence.
• Demonstrates enthusiasm and a positive attitude.

Physical Requirements

• Ability to lift up to 30 lbs.
• Capable of bending, stretching, and twisting as necessary.
• Ability to stand for extended periods.

Application Instructions:
To apply, please click on "Apply Now" or engage with a recruiter using the chat feature at the bottom of Great Wolf’s website. After a brief application process, all qualified candidates will receive an immediate invitation to schedule an interview or participate in an upcoming hiring event.

Job Posting Date: Fri, 04 Oct 2024 01:18:57 GMT

Apply now!