Job Description
Job Title: Banquet Server Team Lead |Radisson Plaza Hotel | FT
Company: Greenleaf Hospitality Group
Location: Kalamazoo, MI
Pay: $18 per hour
AI Pay Analysis: An hourly rate of $18 for a Banquet Server Team Lead position at the Radisson Plaza Hotel in Kalamazoo, MI, falls somewhat below the national average for similar roles, which typically ranges from $20 to $25 per hour, depending on experience and hotel prestige. In Kalamazoo, the pay may vary slightly due to local economic conditions and the hospitality market’s demand for skilled staff. While $18 may attract entry-level applicants or those with limited experience, it could be seen as less competitive for seasoned professionals or in markets with higher living costs. Overall, this wage might not fully reflect the responsibilities and leadership expectations associated with a team lead role in the hospitality industry.
Job description:
Step into the dynamic world of Banquet Operations at Greenleaf Hospitality Group, where you will play an essential role in coordinating a myriad of events across our 24 event spaces and through offsite catering. From intimate weddings to high-profile corporate gatherings, you will thrive in a fast-paced environment that combines creativity with exceptional service. This fulfilling career offers continuous learning opportunities, potential for career advancement, flexible scheduling, and comprehensive health and wellness benefits. Your commitment to delivering outstanding guest experiences will be both appreciated and celebrated within our team.
As a banquet server at Greenleaf Hospitality Group, you will serve as an Intentional Seeker, consistently looking for ways to deliver exceptional service at significant life events and career milestones. We provide comprehensive training in essential skills, including event setup, guest interaction, food and beverage knowledge, and proactive service that anticipates guest needs. Collaborating within a supportive team atmosphere, you will engage in friendly interactions with our guests while also embracing the enjoyment of your work.
Key Responsibilities:
- Serve large groups during catering events, typically within the same time frame.
- Set up events by arranging tablecloths, place settings, table placements, and buffets.
- Carry trays of food and serve guests.
- Ensure beverages are replenished and plates are cleared efficiently.
- Foster a positive and inviting atmosphere.
- Organize and delegate tasks among team members.
- Maintain accuracy and consistency in task completion.
- Uphold a safe and clean working environment.
- Act as a liaison between management and staff, providing leadership and support.
- Communicate effectively and multi-task throughout shifts.
- Understand event timelines and specific details pertinent to each function.
- Recognize and leverage staff strengths for optimal service delivery.
- Consolidate steps of service to enhance productivity.
- Ensure all servers comprehend their roles during events and maintain service standards as outlined in training.
- Serve as a positive role model for staff and strive for 100% guest satisfaction while addressing any issues.
Qualifications:
- Ability to stand for extended periods, up to 8 hours or longer.
- Capability to stoop, bend, and lift up to 40 pounds when necessary.
- Proficient in working safely with potentially hazardous chemicals and equipment.
- Familiarity with safety and health code compliance.
- Capacity to perform repetitive motion tasks as required.
What’s in it for You:
- Robust Employee Assistance Program offering up to 7 complimentary counseling sessions annually.
- Health and Wellness reimbursement of up to $600 per year for wellness-related expenses, such as gym memberships and fitness gear.
- 10% discount at all Greenleaf Hospitality Group outlets.
- Complimentary shift meal provided daily.
- Discounted hotel rates at Radisson Hotel Group properties globally.
- Parental Leave Program (Full-Time Option).
- 401K plan with 100% matching contributions up to 3% (Full-Time Option).
- Medical, Dental, and Vision insurance options (Full-Time Option).
Top Reasons to Work with Greenleaf Hospitality Group:
- Join a fun, high-energy, and passionate Banquet team.
- Enhance your skills and experience within the Food and Beverage sector.
Become part of something larger than yourself—apply today and embark on a rewarding career with us!
Job Posting Date: Thu, 07 Nov 2024 05:17:09 GMT
Apply now!