Banquets Attendant-Aimbridge Hospitality

Job Description

Job Title: Banquets Attendant

Company: Aimbridge Hospitality

Location: Pontiac, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a Banquets Attendant in Pontiac, MI, we would typically consider the average hourly wage for similar roles in the area and the broader hospitality industry. Generally, Banquets Attendants earn between $12 to $18 per hour, depending on experience and the type of venue. If the rate you have is within or slightly above this range, it can be deemed competitive, aligning well with industry standards. If it falls significantly below this range, it may not attract skilled candidates. Additionally, factors such as benefits, opportunity for tips, and the prestige of the establishment can also influence competitiveness in this role.

Job description:

The Banquet Attendant will play a vital role in the smooth execution of banquet functions by overseeing the set-up and clean-up processes, while also monitoring assigned sections to ensure exemplary service for all guests. This position offers a variety of shifts that include evenings and weekends.

Qualifications:

• Three to six months of relevant experience, or an equivalent combination of training and experience.
• Proficiency in reading, writing, and speaking the English language.
• Strong interpersonal skills to manage challenging customer situations effectively, responding promptly to their needs and requests for service.
• A commitment to maintaining professionalism and treating all individuals with respect, regardless of their status or position.
• Familiarity with company policies and procedures, with the ability to interpret and enforce them appropriately.
• Knowledge of safety and security protocols, including the responsibility to report any potentially unsafe conditions and utilize equipment and materials correctly.
• Excellent communication skills to convey ideas and information clearly and concisely in both verbal and written formats.
• Dependability in meeting work schedule requirements and punctuality. Flexibility to occasionally work outside of regular hours is necessary based on business needs.

Job Responsibilities:

• Deliver the highest quality service to guests in a warm and enthusiastic manner at all times.
• Conduct thorough cleaning of banquet areas before, during, and after events, including vacuuming, sweeping, mopping, polishing, and wiping down surfaces.
• Maintain cleanliness, organization, and safety in all banquet areas.
• Ensure that all banquet rooms are cleared and securely locked at the conclusion of events and the workday.
• Properly store all equipment in designated areas.
• Greet guests upon their arrival and remain present in the banquet room.
• Uphold hotel and banquet standards in food and beverage service and quality guest service.
• Provide menu information, address inquiries, and take food and beverage orders from guests.
• Prepare food in accordance with established recipes.
• Assist with food production based on menu selections and the number of guests being served.
• Monitor service tables in assigned sections to ensure all guests receive prompt attention.
• Clear and clean tables, ensuring counters and tables are reset efficiently.
• Keep kitchen and wait station areas tidy, clean, and fully stocked at the end of each shift.
• Accurately report tips for tax processing.
• Other duties as assigned.
• Access back-of-house areas of the hotel and sensitive information responsibly.
• Maintain professional interaction with guests and colleagues, including some unsupervised contact.
• Control access to sensitive areas, including Master Keys, guestrooms, and the storage/luncheon room.
• Manage a high level of trust and responsibility while representing the company with good character and sound judgment.

Job Posting Date: Fri, 15 Nov 2024 02:48:20 GMT

Apply now!