Banquets Manager-Marriott

Job Description

Job Title: Banquets Manager

Company: Marriott

Location: Ypsilanti, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a Banquets Manager in Ypsilanti, MI, it is essential to consider the local cost of living and industry averages. As of late 2023, the average hourly wage for a Banquets Manager typically ranges from $20 to $30 per hour, depending on factors like experience, the size of the establishment, and specific job responsibilities. In Ypsilanti, the figure may be slightly lower than in larger cities but should still align closely with these averages given the area’s hospitality industry dynamics. If the offered rate falls within or above this range, it can be considered competitive; otherwise, it may not attract qualified candidates. A detailed comparison with similar roles in the region and economic conditions would provide a clearer picture of its competitiveness.

Job description:

Job Summary:

The Banquets Manager is tasked with the management and seamless operation of the Banquet Department, emphasizing cost control and superior guest service. This role encompasses oversight of all elements related to banquets and events, including set-up, service, cleanup, and timekeeping. The Banquets Manager is responsible for the recruitment, training, coaching, discipline, and performance evaluation of banquet staff. Exempt associates are expected to work diligently throughout each workday to fulfill their responsibilities. Additionally, exempt managers are required to regularly direct the work of at least three full-time associates or their equivalents. The primary duties of this role should consist of administrative, executive, or professional tasks more than 50 percent of the time, with an emphasis on exercising discretion and independent judgment in decision-making.

Qualifications:

• High school diploma or equivalent is required, with a minimum of 2 years of progressive experience in a hotel or related field.
• Prior supervisory experience is mandatory.
• Proficiency in Windows operating systems is essential.
• Strong ability to communicate information and ideas clearly and effectively.
• Capable of assessing and choosing among alternative courses of action swiftly and accurately.
• Comfortable working in high-pressure and stressful environments.
• Ability to maintain composure and objectivity under pressure.
• Proficient in identifying, anticipating, and resolving workplace issues.
• Capacity to assimilate complex information from various sources and adapt it to meet specific needs.
• Effective listening and comprehension skills to address concerns and issues raised by colleagues and guests.
• Competent in understanding and handling financial information and basic arithmetic tasks.

Responsibilities:

• Approach all interactions with guests and employees in a friendly, service-oriented manner.
• Ensure regular attendance in accordance with Aimbridge Hospitality standards, which may vary based on hotel requirements.
• Maintain high standards of personal appearance and grooming, including appropriate uniform and name tag as per brand guidelines.
• Adhere to all Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
• Comply with applicable certification requirements for the position, including Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Prepare schedules and wage reports for all banquet personnel.
• Manage payroll and tip distribution for the Banquet Department.
• Assist with the setup, service, and breakdown of banquet events as needed.
• Coordinate food and beverage requirements related to banquets with the appropriate departments.
• Keep the kitchen informed of accurate guest counts for plating.
• Recruit, hire, train, and evaluate all banquet staff with support from the Food & Beverage Manager.
• Collaborate with the Catering Manager and Food Production Manager/Assistant to review menus and service plans.
• Maintain updated information on banquet functions and communicate pertinent details to supervisors.
• Facilitate ongoing training for banquet captains and hourly employees to uphold service standards and improve guest service scores.
• Address guest requests promptly and professionally.
• Prepare banquet checks, obtain guest signatures, and inform clients of payment procedures upon completion of events.
• Notify the Banquets Director and/or F&B Manager of necessary materials and equipment orders or replacements.
• Requisition liquor and other supplies for banquet service.
• Ensure safety, sanitation, and cleanliness of service areas are maintained.
• Implement loss prevention strategies among service staff.
• Participate in the Weekly Food & Beverage Meeting to facilitate effective interdepartmental communication.
• Provide required Manager on Duty (MOD) coverage as scheduled.
• Conduct menu training sessions as necessary to develop staff competencies.
• Attend daily BEO meetings.
• Foster professional relationships and maintain open communication across management, employees, and departments.
• Ensure that pre-meal meetings are conducted for all functions.
• Manage and audit alcoholic and non-alcoholic beverage inventory.
• Review banquet staff hours for payroll processing and ensure timely submission to accounting.
• Supervise the work of Banquet Captains and oversee the performance of hourly service staff.
• Assist the Banquets Director and Catering Manager with promotional initiatives and operational changes.
• Oversee the control and maintenance of all service equipment, submitting service requests as needed.
• Cross-train as necessary in other Food & Beverage Outlets as a manager/supervisor.
• Provide assistance to audio/visual companies as required.
• Maintain familiarity with the operation of the POS system.
• Identify and correct hazards, notifying the General Manager or Banquets Director as needed.
• Submit supply orders (candles, notepads, pens, uniforms) to the General Manager or Banquets Director for approval while maintaining inventory levels.

Property Details:

The property is located just a five-minute walk from Ford Lake, featuring air-conditioned guest rooms with marble bathrooms and luxury bathroom amenities. Guests can enjoy an array of lavish amenities including a hot tub and an indoor pool. Bentley’s American Grille at Ann Arbor Marriott Ypsilanti at Eagle Crest offers breakfast and lunch options featuring American cuisine, while The View restaurant provides cocktails and a diverse selection of local and international dishes in a contemporary setting.

Company Overview:

Aimbridge Hospitality is the global leader in third-party hotel management, overseeing an expanding portfolio of over 1,550 hotels across all 50 states and 22 countries. We manage a diverse array of establishments ranging from top-tier international brands to luxury hotels, destination resorts, and lifestyle accommodations. Our associates worldwide are dedicated to delivering exceptional guest service and achieving outstanding results, thriving in a culture that inspires excellence. Join us for a world of opportunities with Aimbridge Hospitality.

Benefits:

Following an initial waiting period, full-time employees are eligible for a competitive benefits package, which includes:

• Daily Pay option available! Inquire with your Recruiter for further details.
• Comprehensive Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and Accidental Death & Dismemberment (AD&D) Insurance.
• Paid Time Off (PTO).
• Employee Assistance Program (EAP).
• 401(k) Retirement Plan.

Job Posting Date: Thu, 31 Oct 2024 01:56:00 GMT

Apply now!