Bilingual Store Associate (Spanish)-Sherwin-Williams

Job Description

Job Title: Bilingual Store Associate (Spanish)

Company: Sherwin-Williams

Location: Plymouth, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the position of “Bilingual Store Associate (Spanish)” in Plymouth, MI, it would be ideal to have specific figures regarding the rate in question. However, generally speaking, bilingual retail roles, especially those requiring Spanish proficiency, can often command a slightly higher wage than non-bilingual positions due to the added value of language skills in customer service and communication. In Plymouth, MI, the average hourly rate for a typical retail associate may range from $12 to $18, depending on factors such as experience and company policies. If the offered rate falls within or above this range, it would generally be considered competitive and aligned with industry standards, particularly for bilingual roles where demand is prevalent in diverse communities.

Job description:

Store associates play a pivotal role in delivering exceptional service to both wholesale and retail customers by identifying their needs, responding to inquiries regarding Sherwin-Williams products, and recommending tailored solutions. They are responsible for promptly addressing customer concerns to maximize client satisfaction, staying informed about product features, and upholding the quality and visual standards of both the merchandise and the store environment. Achieving outstanding customer service while consistently meeting sales objectives is a fundamental expectation for this role.

Store associates will engage directly with customers—including minors—and will have access to cash and various payment methods, electronic devices, personal information, store inventory, and other valuable items. This access may be under supervision or granted unsupervised, which has led the Company to necessitate a thorough review of criminal history to protect business operations, reputation, and the safety of customers, staff, vendors, and the general public.

The selected candidate will be assigned to Store #1184, located at 5204 W. Jackson Rd, Ann Arbor, MI 48103. This position is part-time, with a starting hourly wage of $15.

At Sherwin-Williams, we believe that there are multiple pathways to success, and we are committed to fostering careers that evolve with our employees. We welcome individuals from diverse backgrounds and experiences to our team. Sherwin-Williams values the unique talents that each individual brings to the organization. All qualified applicants are encouraged to apply, including individuals with disabilities and protected veterans. We are dedicated to providing a work environment where you can express your strengths and excel.

To initiate the application process, please follow these steps:

Step 1 – Online Application:
Explore available roles on our Careers page. Allocate approximately 15 minutes to create your profile by entering or importing your details from one of our job board partners.

Step 2 – Digital Interview:
After reviewing applications, qualified candidates will receive an invitation to complete a digital video interview via HireVue. This interview will comprise behavioral-based questions, and candidates may record their responses at their convenience within 7 days of receiving the invitation.

Step 3 – In-Store Interview:
Candidates who excel in the digital interview will be invited to meet with our Recruitment team at one of our store locations, specialty wholesale branches, floor covering facilities, or delivery service terminals.

Sherwin-Williams is committed to the health and well-being of its employees and their families, offering a comprehensive array of benefits. Details regarding available benefits can be accessed on our website under the “Candidates” section.

Compensation will be determined based on individual circumstances and may be influenced by factors such as skill sets, experience, and organizational needs. The stated wage range reflects a broad spectrum of factors considered in compensation decisions.

We adhere to applicable federal, state, and local laws regarding the consideration of qualified applicants with arrest or conviction records, including provisions from the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

As an Equal Employment Opportunity/Affirmative Action employer, Sherwin-Williams is dedicated to maintaining an inclusive workplace. We encourage applications from individuals regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, pregnancy, genetic information, or any other characteristic protected by law or contract.

Sherwin-Williams requests that state and local employment agencies provide priority referrals of protected veterans.

Please note that Sherwin-Williams recruiting team members will never request payment or sensitive personal information, such as national identification numbers, dates of birth, or bank account information, during the application process.

Key Responsibilities:

• Ensure exceptional customer satisfaction through outstanding sales service.
• Assist customers in person and over the phone by assessing their needs and recommending suitable products and services.
• Cultivate productive, trust-based relationships with wholesale and retail customers.
• Accurately process sales transactions in accordance with company policies and procedures.
• Meet monthly, quarterly, and yearly sales goals consistently.
• Maintain detailed work order files and formulas.
• Retrieve appropriate products from the sales floor or warehouse.
• Tint and mix products to meet customer specifications as needed.
• Organize stock on shelves and arrange displays effectively.
• Clean and maintain store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as required.
• Keep assigned areas fully stocked and presentable.
• Maintain a thorough knowledge of product offerings to discuss available options confidently.
• Adhere to inventory control procedures.
• Propose suggestions for enhancing sales performance.

Minimum Requirements:

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without the need for sponsorship for work visa status now or in the future.
• Proficiency in reading, writing, comprehending, and communicating in English and Spanish.
• Ability to retrieve materials from shelves and floor stacks, and to lift and carry up to 50 lbs frequently and 70 lbs occasionally, with or without reasonable accommodation.
• Willingness to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:

• Possession of a valid, unrestricted Driver’s License.
• At least a High School diploma or GED.
• Minimum of one (1) year of experience in a delivery, retail, or customer service role.
• Previous experience in selling paint and related products.
• Familiarity with operating tinting and mixing equipment.

Job Posting Date: Sat, 09 Nov 2024 07:37:22 GMT

Apply now!