Bilingual Store Associate (Spanish)-Sherwin-Williams

Job Description

Job Title: Bilingual Store Associate (Spanish)

Company: Sherwin-Williams

Location: Milford, MI

Pay:

AI Pay Analysis: To assess the competitiveness of the hourly rate for a “Bilingual Store Associate (Spanish)” in Milford, MI, it is essential to consider local labor market conditions, industry standards, and bilingual skill premiums. Typically, bilingual associates can earn a slightly higher wage due to their language proficiency, which adds value in customer service and retail settings. As of late 2023, hourly rates for similar positions in the Midwest generally range from $15 to $22, depending on experience and specific responsibilities. If the offered rate falls within or above this range, it can be deemed competitive. Additionally, the demand for bilingual employees in retail often influences pay, so checking local job postings and salary surveys would provide further context in evaluating the offered wage.

Job description:

Store associates play a vital role in providing exceptional service to both wholesale and retail customers by identifying their needs, addressing inquiries regarding Sherwin-Williams products, and recommending suitable solutions. They are responsible for resolving customer concerns promptly to ensure high levels of client satisfaction. Additionally, store associates must stay informed about product features and uphold the visual and quality standards of both the products and the store environment.

The position entails delivering excellent customer service while consistently achieving the store’s sales targets. Duties involve direct customer interaction, which may include engagement with minors, and the handling of cash, payment methods, electronic equipment, personal information, store merchandise, and other valued items, with supervision potentially required. To ensure the safety of customers, staff, and the overall integrity of the business, a review of criminal history is conducted.

The selected candidate will be located at Store #1184 at 5204 W. Jackson Rd, Ann Arbor, MI 48103, and this position is classified as part-time with an hourly wage starting at $15.

At Sherwin-Williams, we believe in empowering individuals for career growth. We welcome applicants from diverse backgrounds and encourage candidates with disabilities and Protected Veterans to apply. We foster an environment where you can express your strengths and showcase your potential. Join us in a space that encourages innovation, growth, and self-discovery as you Let Your Colors Show!

What is the Process to Get Started?
Step 1 – Online Application
Identify the roles that resonate with you on our Careers page:
Allocate 15 minutes to create your profile by entering or importing your information from one of our job board partners.

Step 2 – Digital Interview
Qualified applicants will receive an invitation to complete a video interview via HireVue, our interview partner. This will include several behavioral-based questions. Candidates can record and submit their interview at a convenient time within 7 days of receiving the invitation.

Step 3 – In-Store Interview
Following the review of the video interview by our Recruitment team, top candidates will be invited for an in-person meeting at a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

Sherwin-Williams is committed to supporting the health and well-being of our employees and their families through an extensive array of world-class benefits. For a comprehensive overview of benefits offered to eligible Sherwin-Williams employees, please visit our website.

Compensation decisions are based on various factors, including skill set, experience, training, and organizational needs. The compensation range published for this role takes into account these factors but has not been adjusted for geographic differentials.

We are an Equal Employment Opportunity/Affirmative Action employer, dedicated to fostering an inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other legally protected characteristic.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services to prioritize the referral of Protected Veterans. Please note that our recruiting team will never ask a candidate for any form of payment or sensitive personal information during the application process.

Key Responsibilities:

• Ensure high levels of customer satisfaction through exemplary sales service.
• Assist customers in person and via phone to determine their needs while recommending appropriate products and services.
• Cultivate trusting relationships with wholesale and retail customers.
• Accurately process sales transactions in line with company policies and procedures.
• Meet and exceed sales goals on a monthly, quarterly, and annual basis.
• Maintain organized work order files and precise formulas.
• Retrieve and prepare products from the sales floor or warehouse.
• Tint and mix products to meet customer specifications as necessary.
• Organize shelves and create appealing displays.
• Clean and maintain store equipment.
• Load and unload delivery trucks and assist with deliveries as needed.
• Ensure assigned areas are stocked and presented in an appealing manner.
• Stay knowledgeable about products and discuss available options with customers.
• Adhere to inventory control procedures.
• Recommend strategies to enhance sales performance.

Minimum Requirements:

• Must be at least 18 years of age.
• Legal authorization to work in the country of employment without the need for visa sponsorship now or in the future.
• Proficient in reading, writing, and communicating in English.
• Proficient in reading, writing, and communicating in Spanish.
• Ability to perform physical tasks including retrieving materials from shelves, lifting, and carrying up to 50 lbs. frequently, and up to 70 lbs. occasionally, with or without reasonable accommodation.
• Willingness to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:

• A valid, unrestricted Driver’s License.
• A minimum of a High School diploma or GED.
• At least one year of experience in a delivery, retail, or customer service role.
• Prior experience in selling paint and paint-related products.
• Familiarity with operating tinting and mixing equipment.

Job Posting Date: Sat, 09 Nov 2024 08:56:20 GMT

Apply now!