Bilingual Store Associate (Spanish)-Sherwin-Williams

Job Description

Job Title: Bilingual Store Associate (Spanish)

Company: Sherwin-Williams

Location: Novi, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for the “Bilingual Store Associate (Spanish)” role in Novi, MI, it is essential to compare it with regional averages for similar positions. As of late 2023, the hourly rate for bilingual retail associates typically ranges between $14 to $20, depending on experience, store type, and specific employer benefits. Given that Novi is part of the Detroit metropolitan area, rates may align closely with or exceed statewide averages due to the higher cost of living and demand for bilingual speakers. If the offered rate falls within or above this range, it can be considered competitive and in line with industry standards for the role and location. However, if it is lower, it could be less attractive to potential candidates, especially those with language skills.

Job description:
Store associates play a crucial role in fostering strong relationships with both wholesale and retail customers by understanding their needs, addressing inquiries about Sherwin-Williams products, and recommending tailored solutions. They are committed to resolving customer concerns promptly, ensuring the highest level of client satisfaction. Additionally, store associates are responsible for staying informed about product features and upholding the visual and quality standards of both the products and the store itself. They strive to deliver exemplary customer service while consistently achieving the store’s sales objectives.

The position requires regular interaction with customers, including minors, and provides access to cash, various payment methods, electronic equipment, personal information, merchandise, and other valuable items, which may be observed either with or without supervision. To safeguard the integrity of the business and its stakeholders—including customers, staff, vendors, contractors, and the public—criminal history reviews are deemed necessary.

The selected candidate will be expected to work at Store #1184, located at 5204 W. Jackson Rd, Ann Arbor, MI 48103, in a part-time capacity with starting compensation at $15 per hour.

At Sherwin-Williams, we recognize that success comes in many forms, and we encourage career growth and exploration. We embrace diversity in our workforce and welcome applicants from all backgrounds and experiences, including individuals with disabilities and Protected Veterans. We empower our employees to showcase their strengths and foster an environment where creativity and development can thrive.

What does the application process entail?

Step 1 – Online Application
Visit our Careers page to find roles that align with your interests. Allocate approximately 15 minutes to establish your profile by entering your details or importing them from job board partners.

Step 2 – Digital Interview
Qualified candidates will be invited to participate in a digital video interview via HireVue, where they will respond to behavioral-based questions. Candidates can complete the interview at their convenience within 7 days of receiving the invitation.

Step 3 – In-Store Interview
The Recruitment team will review the video interviews, and top candidates will be invited to meet with our team at one of our store locations, specialty wholesale branches, floorcovering facilities, or delivery service terminals.

Sherwin-Williams is committed to helping our employees and their families enhance their well-being. We offer a comprehensive suite of benefits designed to support various aspects of life, from retirement and healthcare to overall well-being and daily commutes. A general overview of available benefits can be found on our website, where you can click on “Candidates” for more information on potential eligibility.

Compensation decisions are made based on a variety of factors, including skills, experience, training, and other business needs. The stated wage range reflects these considerations and may not account for location-specific differentials.

The compensation range and employee benefits information are accurate as of the posting date. The Company reserves the right to make adjustments to this information at any time, in compliance with applicable laws.

Qualified applicants, including those with arrest or conviction records, will be considered for employment in accordance with federal, state, and local regulations, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer, dedicated to cultivating an inclusive and diverse workplace. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, marital status, or any other legally protected characteristic.

As a VEVRAA Federal Contractor, Sherwin-Williams requests that state and local employment service delivery systems prioritize the referral of Protected Veterans.

Please note that Sherwin-Williams recruiting team members will never ask candidates for payment, financial information, or sensitive personal details such as national identification numbers, dates of birth, or bank account information during the application process.

Key Responsibilities:
– Deliver high levels of customer satisfaction through excellent sales service.
– Assist customers both in-person and via phone by identifying their needs and suggesting appropriate products and services.
– Establish productive relationships based on trust with wholesale and retail customers.
– Accurately process sales transactions in alignment with company policies and procedures.
– Meet monthly, quarterly, and yearly sales goals.
– Maintain organized work files and formulas.
– Retrieve products from the sales floor or warehouse as required.
– Tint and mix products according to customer specifications.
– Organize shelves and create appealing displays.
– Clean and maintain store equipment.
– Assist with loading and unloading delivery trucks.
– Support delivery operations when necessary.
– Keep assigned areas in stock and well-presented.
– Stay informed about product offerings and available options.
– Follow inventory control procedures.
– Recommend strategies for enhancing sales.

Minimum Requirements:
– Must be at least 18 years of age.
– Must be legally authorized to work in the country without sponsorship for work visa status now or in the future.
– Must possess proficiency in reading, writing, comprehending, and communicating in English and Spanish.
– Must be physically capable of retrieving materials from shelves and stacks, and of lifting and carrying up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation.
– Must be open to working scheduled hours, including evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:
– Valid, unrestricted Driver’s License.
– At least a High School diploma or GED.
– A minimum of one year of experience in delivery, retail, or customer service roles.
– Previous experience in selling paint and paint-related products.
– Prior experience operating tinting and mixing equipment.

Job Posting Date: Sat, 09 Nov 2024 08:52:30 GMT

Apply now!